Customer Comments
Here's what some of our customers are saying about us!
“Hi Phil,
I had an awesome experience at minidiscaccess.com. I ordered what I needed and it came fast! I will definitely come back again and again to buy more minidiscs and cases. I’ll also tell my friends and neighbors to shop at Minidiscaccess. The pens with the logo on them are great. And, I really enjoyed the personal letters from Phil and Alison.
Minidiscaccess.com is the best place to buy supplies online! Thank you for what you do for the consumer.”
Tom Murphy
Milford, MA
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”I wish you and Alison the very best. I've always been very impressed with the pleasant, friendly way you two have done business. In these impersonal times, it is so nice to know that I'm dealing with two very nice people who ran with a good idea in setting up a business...and not some faceless bunch of warehouse clerks. Your speedy help when I brought the label printing issue to your attention is just another reason I'm glad I discovered MiniDisc Access some years ago.”
Steve Ember
Springfield, VA
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“Phil,
I really appreciate your fast service, both with shipping and personalized order confirmations. Also, your willingness and ability to answer questions about products. I never feel like I'm shopping on the internet, but rather like I've walked into an actual store. I stopped buying--even looking for--MD stuff anywhere else a long time ago, because of your great selection, prices, and especially service.
I hope you're around for a long time; it's great doing business with you and Alison.”
Scott M.
Bloomington, MN
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“Folks;
Outstanding service, great prices, over and beyond customer support in what you do personally for me, and I still don't know how you can ship things as fast as you do when everyone else takes literally 3 to 5 times longer.
This is why I do ALL my mini-disc related shopping at minidiscaccess.com. You are the BEST.
Oh yes, and a free pen. Minidisc Access supports my audio AND my written recording needs!!!
Many, many Thanks.”
Craig Houck
Binghamton, NY
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“Hi Alison,
I just wanted to thank you for the prompt shipping and excellent packaging. My Minidiscs arrived in a very timely manner and in perfect condition. Thank you very much for the note as well. I will be ordering some more items in the near future! I highly recommend your company to all my minidisc-using friends!
Thanks again.”
Brian
Brampton, Ontario
Canada
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“Hi Alison,
The MD Flipster cases arrived today. Very nice packing and labeling by the way, which was perfect to get it through customs with minimum wait and no extra cost incurred. That was excellent.
By the way, the jewel cases are not available in the UK or Europe as far as I know, so you are the best source.
Best regards.”
Graham
UK
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“I recently purchased two batteries and a replacement remote control for my Sony MiniDisc recorders from MINIDISC ACCESS. This is just a note to say "thanks" -- everything arrived in a timely manner and it all works as expected. Thanks for the good service.”
Jerry Jones
Boise, Idaho
USA
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“Heya.
I just recieved my parcel from you. Thank you! It came more quickly than I expected. I also wasn’t expecting the two free minidiscs, since I'd lost my coupon and hadn't redeemed it. Ironically, they were Sony Neige. I had been meaning to order some Neige blanks, but I didn't in the end, because I couldn't afford to... then I got some anyway!
So, thank you. I will be using MiniDisc Access again, as always. Good to see your site is keeping the lights on when it comes to minidisc. A lot of other places have given up on MD.
Thanks!”
Daniel Thorlby
Newcastle Upon Tynej
England
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“Hello,
I recently ordered the AM-Denmark Combine-It! Wooden Storage Unit. Shipping was among the fastest I have seen from a web site. And the unit looks great - even my wife says so!”
Bruce Smith
Reading MA
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“Hi Phil,
battery case received!!!
everything perfect!!!!
a pleasure to do business with you!!!
greetings from Spain”
Diego Entonado Mateos
Madrid, Spain
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”hi, thanks ever so they arrived this morning brilliant service must have just caught the right plane etc, thanks again”
Lynne Taylor
London, England
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“Customer service was excellent. Prompt reply to email query. Referred correctly to another website for items not available on yours. Easier to navigate than the Sony homepage (where I had to go for other item).
Shipping cost reduced after order processed. Arrived in 2 bus. days. (Order placed Thursday, arrived Monday).
Thank you. I'll be back.”
Carol Smolenski
Salem, NH
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“To Phil and the gang:
Just wanted to drop a note and let you know I've really enjoyed the excellent service I've received on the 2 orders I've made with you. Keep up the good work.”
Jerry Sweeney
Kennesaw, GA
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"Excellent customer service, super quick response time to my questions and I got my order in record time. Phil, you rock! Thank you. I will place another order again soon."
Cathy Hirose Morgan Hill, CA
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“I have received the items from sale #17703. I was very surprised to receive the order today, because I was not expecting it until Monday or Tuesday. The items were well packed and all quantities agree with the packing slip. Thanks for the personal touch you gave the packing slip by adding a handwritten note to it.
I hope minidisc recorders/players and supplies continue to offered by companies such as yours, because I find it to be a very nice and convenient way of making recordings. I have even used mine to make recordings on my shortwave radio.
I hope to use your services again in the near future. I close with my thanks to you for such a rapid delivery.”
John Collins Frederick, MD
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“Hi Phil,
I received my order today, very fast. Thank you. You are one of the few companies that charge fair shipping, many overcharge.
The Bryco MDP-32 MD case is perfect. It’s very well constructed and should give me many good years of service…
I will definitely buy again from MiniDisc Access in the future.”
Chad Fletcher Toronto, Ontario
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“Hi Phil and gang,
I wanted to thank you all for the speedy service--I placed an order on a Friday afternoon and I had my items by Monday afternoon (and I'm on the opposite coast!)”
Ben Bertz Morristown, NJ
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“Hi Phil and all the others of Mini Disc Access,
The parcel arrived today (2-2-08). That was really quick. You can be sure that you have me as a customer. Maybe I do not buy as much as others, but if I need discs or other items I will buy it at MiniDisc Access. I always will recommend your online store. You've really got a great variety and I only looked for the MD items.”
Axel (Fritz) Fischer Forest Park, IL
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“Hi, many thanks for the completion of my recent order. The 300 Flipster cases and 2 free MDs arrived, in perfect condition, a week after you sent them. I'm very impressed and very grateful.
All the best, and many thanks for a great service!”
Andrew Deas Wallington, Surrey UK
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“Hi Phil,
I got the minidiscs. The package was in very good condition. Thank you very much for everything.”
Leonardo Buzzola Revere, Italy
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“Phil,
I want to thank you for the fast service. I received my order TODAY. I do not do much, but when I do, you are going to get my business. Your service is fantastic.”
Harry Hughes Peninsula, OH
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”Thanks for all and for the gift (pen). Service is great. Happy holidays too!”
Erwan Gueguen Nice, France
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“Hi guys,
Just wanted to thank you for the great service. Glad I found your company. For years, I was lost when it came to getting anything minidisc related.
Thanx again & see you soon....”
Paul Groleau Greene, ME
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“Dear Phil,
Talk about prompt service! Thank you. Everything I purchased was just as advertised. Your website is excellent…
Once again, thank you for your prompt service. That package was at my snow-filled doorstep in no time at all. Great customer service. I'll be online soon to order once again. You've got a customer for the long haul.”
Mark R. O'Flaherty Euclid, OH
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“Hi Alison,
Just to say thanks for the MDs which arrived this week - those TDK WA discs are just so gorgeous! I didn't think we'd see any more designer MDs after the move towards Hi-MD - and the general move away from MiniDisc, at least here in the UK.
So, I will keep an eye on your site to see what else comes up in the future. Thanks for your help and great service - plus the pens too!
Cheers!”
Nick Oliver Leeds, UK
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“Phil,
You and the gang at MiniDisc Access are KICK ASS!! Got my order today and the one touch MD box is great!! The operation is so smooth. Everything i ordered is here… the blanks and cases, labels… even the Mini Disc Flip File!!! I don't know how you get things out so fast, but please keep it up!!! Please let the Whole GANG know they are number 1 in my book!!!!!
Thanx for the personal touch! I'll be back many times”
John Newman Hammond, IN
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“Dear Mr. Phil,
I have received the merchandise today and I can tell you that no one else is as extremely satisfied as I am. My loyalty as a customer belongs to you. Your service is much faster than anyone else I have dealt with. The personal touch you put in dealing with your customer is rarely found elsewhere which makes the customer want to come back because you just made the customer feel important. Please convey my personal KUDOS to your TEAM for handling this transaction in a most expeditious way. Their performance is nothing short of OUTSTANDING.
Once again, thank you very much and please keep up the good work.
I should not tell you this but I am compelled to do so. I would like to make MINIDISC ACCESS my personal store for my electronic accessories needs. JOB WELL DONE to all of you from me.”
Renato Batle Aiea, HI
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“I just wanted to let you know the MDs arrived just in time on 12/7 - perfect timing! Thank you!”
Michaela Darling Sunnyvale, CA
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“Glad I found you guys. Thanks. I’m sure I’ll be back for more.”
Jim New York
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“Hi Phil,
Great news..... the parcel arrived this morning safe and sound.
Thank you very much for you help and the excellent service you gave. No problems as the items were safely packaged.
I really appreciate it...... I can no longer get these cases in the UK, so this is great.
Once again, thanks for an excellent service.”
Cliff Stockley Reading, Berkshire UK
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“Hi Alison,
The minidisc cases have just arrived and are excellent.”
Ray Harlow Deal, Kent UK
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"Hi Phil,
Just to say my order arrived today which I make as very short time from California to New Zealand.
Your service is excellent all round. Informative, friendly and clear. Well packaged, very good shipping rate and good product at most competitive price. I hope to be back soon.
Luv the 2 free complimentary discs as well.
Customer service at its best.
I'm off to do some recording.
Many thanks. :-)"
Mike NZ
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“Hey,
Just got my labels and jewel cases. Just wanted to let you know that this experience with Minidisc Access and the last one I had have both been great, especially the last one when I got a call from you about my order not going through. Shopping with you has been a pleasure!
Thanks,”
Brian Wilson Birmingham, AL
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“Thanks so much for lowering my shipping costs - you guys rock, and it's always a pleasure doing business with you.
Thanks again!”
Stephanie Wood Greenville, SC
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“Phil,
Thank you so much for the Sony Universal Velcro Car Minidisc Case! It fits my Sony MZ-RH1 nicely. I've always liked doing business with MiniDisc Access; it's always one-to-one and very personable.
Thanks again!’
Dalton Mackie Cumberland, MD
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“Dear Phil
Just a short email to let you know that my MD storage arrived here safe and sound this afternoon. Thanks again.
Best Regards,”
Keith C Howells WALES, UK
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”Howdy.
Just received my order and everything is perfect. We appreciated the fast shipping and the hand written "thank you" on the receipt!
Keep up the good work. We'll definitely order from MiniDisc Access again.
Thanks a bunch!”
Adam & Mandy San Diego, CA
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“Hi Phil,
Yes, I think you’re OK. I received the Sony adapter this morning! I was impressed with the packaging. In fact, I have been impressed with the whole transaction and I would recommend you to any of my Friends! I will definitely give you a Splendiferous! and will not hesitate to use you again, if the need arises .”
Charlie Vernon Lancashire, England
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”Just wanted to tell you that my order arrived today. That was incredibly fast from CA to PA.
Thank you!”
B. Hathaway PA
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“Hi Phil and the Team,
Have just received my order. Very impressed with your prompt and very efficient service. Parcel arrived today - everything A OK. Hope to deal with you again.
Kind regards,”
Penny Heron New Zealand
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“Thank you! I'm excited to have come across your services. I've already told two of my other minidisc buddies about your company!”
Allen Graham Quito, Ecuador
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“I am writing to express how satisfied I was with my recent order. The shipping/handling charges were reasonable especially when you consider that most web sites are under the impression that Guam is a foreign country and as such, will not ship to Guam or will charge ridiculous shipping fees. My order arrived sooner than I had anticipated and since I own both a Sony Mavica CD digital camera and Sony DVD handycam, I will definitely be ordering from your company for my future 3" CD and 3" DVD requirements.”
Jo Ann Forbes Mangilao, Guam
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“Good afternoon Phil:
I just received my order of minidisc flip-top jewel cases. I just want to let you know that it's a pleasure to deal with a company that has a friendly atmosphere. And thanks for the timely delivery, even though time was not a critical factor.
I've got a lot of music that just sits in storage and rarely gets played and these flip-open type cases will do fine for that…
Again, thanks for the fast delivery and the friendly atmosphere.”
Dave Bell Chula Vista, CA
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“Just dropping a line to say thanks for the hassle free and timely service, and for being one of the few folks out there who cater to those who still love their Mini Disc.
Thanks again,”
Christopher Soliz Houston, TX
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“Hi Phil,
I received my order today (Saturday). Great service!!! I just wanted to thank you for the extra Goldies case!! It is very much appreciated.
Thanks Again.”
Frank Palmisano West Chester, OH
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“Wow, it's already here! I love the little case, in fact will probably be ordering more--so I can color code my MD collection into genres. Thank you!”
Leslie Oklahoma City, OK
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“Hi Phil,
Just a quick email to let you know they arrived safe and sound this morning! Many thanks for your help.
I'll been in touch again for more at some stage. Cheers”
Alan Moran UK
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“Hey, great service, never had any order delivered so fast and with complete satisfaction-keep it up”
Rafael Rodriguez Weston, FL
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“Dear Phil, and the team,
Thank you for dispatching my order so promptly, it arrived on Monday at my hotel in New Orleans - and I am having fun understanding the controls and the instructions - but it seems to be working fine. Thank you for the bundle extras too.
best wishes”
Robert Whytehead London, England UK
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”...Your service was great, and I will definitely order from you guys again in the future.”
Jesse New York
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“Wow! My first order with you came in record time !!!!!!!!!!!
Thanks! We will be doing business for a long time.”
Michel Wingard Farmington, NM
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”I just wanted to let you know how happy I am with the discs I got today, and with the whole experience of dealing with you all. Phil, I can't thank you enough for helping clear up my confusion about the media, and the whole shopping experience with you guys was great.
Now I need some storage boxes- that will be my next purchase. I'll be keeping an eye on the site, to be sure I don't miss getting discs…”
J. Snyder Overland Park, KS
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“Received my shipment yesterday (jewel boxes) and all is well; nice safe packaging, everything in perfect condition, etc. etc. I will definitely be returning to shop some more.”
James Harrison Columbus, OH
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“I generally don't respond to surveys, but your service was superb, the price was right and delivery was fast!”
LL Sherman Oaks, CA
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“Phil and the Team at Minidiscaccess.com,
I am amazed at how fast my order was delivered. I placed my order on a Friday and on Monday I received my package! Considering that it had to travel over 4500 miles to get to me.
Thanks for your speedy service and everything arrived in excellent condition. I’m a returning customer with smiles on his face.
PS: Thanks to the Post Office for expediting such a large package so quickly. Job well done to all.”
Robert Gomez
Aguadilla, Puerto Rico
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“got'em, luv'em
thanx”
Mike Panter
Deerfield, IL
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“Thanks! Just got my stuff today. You guys ship real fast! I was surprised to get my stuff from California in 3 business days.
Also, these AM Denmark products, so far, seem really high quality.”
Adam S. Washington, DC
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“Dear Phil & the Gang at MDA!
I just rec. my order of blank MDs & the ZEN organizer in the mail! I'm so excited! Being a customer at MDA for about 2.5 years now i would just like to say that YOU GUYS ROCK!! When i order something over the phone i enjoy chatting with Phil who is always so friendly and knowledgeable. And whenever i order anything - whether online or on the phone - the order is always at my door in just a couple of days and that is all the way from California to Cambridge, Massachusetts!”
Jennifer Johnston Cambridge, MA
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“Hi!
Once again, I have been blown away by your fast, friendly service. My discs arrived this morning in great shape. I can't wait to start recording!! Thanks again for everything - I will definitely be back, and I will tell my musician friends about your site as well - I know they will be delighted to find such a great source for minidisc supplies.”
Jenny Alman Fruitport, Michigan
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”I received my order last week and I'm quite satisfied with the cd case...
The hand written thank-you note from Phil was a very nice show of customer appreciation. I'll definitely purchase from MiniDisc Access again!
Thank you!”
Patricia Harris Mississauga, Ontario Canada
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“Hi Phil,
Thanks for the shipping adjustment and great service. I received the order yesterday.”
Mike Thalasinos Flower Mound, TX
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“I recently ordered a couple of small parts for our MD. I found your site fairly easily on the web. Ordering was easy, and your response was prompt.
Thanks!”
Chris Reedy San Diego, CA
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“received my order fast. great communication, great service. splendiferous…”
Michael Wittig Hammond, IN
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“Phil and team,
Thanks for the great response and quick order! Terrifico....”
Lou Isabella Scotia, NY
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“Just received my first order and I am impressed. Quick service and a personal touch with the note included on the invoice. Look for more orders from me.”
Cliff Stever Wetumpka, AL
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“Thanks much for the ear pads. They are exactly what I needed and I received them very quickly. Thanks also for the reduction in shipping costs - I do believe that may be the first time I've had anybody do that.”
Robert Rucinski Oshkosh, WI
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“Thanks, I've received the battery for my minidisc recorder. It came very quickly. Thanks also for the complimentary pen!”
Mark Taylor Lancashire UK
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“Hi Phil,
Just received my order today! This is my best overseas shopping experience so far; an entry into my diary is guaranteed...
Keep updating your awesome (import-) MD blank selection and I´ll surely push my shopping cart by the courses of MiniDisc Access again.
Best wishes from Germany”
Florian Hamburg, Germany
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“Thank you for the service and the $2.00 - yup I am a happy customer.”
Karuna Chapman Aptos, CA
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“I’m from Brazil and I buy on Minidisc Access every time I get minidisc accessories and portable devices. It’s a good place and the shipping is fast.
Congratulations Minidisc Access, from Brazilian customers!!!
Fred Jorge Pernambuco, Brazil
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“Hi Phil,
I just wanna say how happy I am with my Sony MZ RH-1 minidisc I got from you. I ordered it Monday afternoon and had it delivered Wednesday! I used it 2 days after for a concert and it was all great. It sounded so good from my Hi-SP and uncompressed PCM recording hooked up from the board.
Thanks a lot and more power!!”
Alex Verzosa Burbank, CA
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“Hey Phil and the gang...
Went down this am and got my package. Thank you so much for getting me the info so quick! You guys are the best - you get the #1 slot in my favorites section. Will be back to order more you can count on that! Everything came in excellent shape and just what i ordered and thanx for the two extra mds. Hope you all had a great turkey day and I hope Santa takes good care of the whole gang.
Thanx again for your great customer service and product.”
John D. Newman Hammond, IN
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“Hello.
I received the cases today and I am very satisfied with them and with your fast shipping.
Package was perfect too - big and very protective - with such a big package, I will try do buy 40 more next time. These 20 passed Custom with no problems ...
Thank you,”
Rui Soares Pedroso, Portugal
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Hi Phil,
I have received my MD pack last Wednesday (your Tuesday). It arrived surprisingly quickly – just 4 days! It all works well. Thank you very much for your prompt service.
Best wishes,
Bhajan Ananda Papatoetoe, Manukau New Zealand
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“G’day Phil,
Just a quick note to let you know that the phones arrived - ultra quick delivery from the standard Postal Air Service! I was expecting them in another week. Everything’s in one piece and I’m enjoying them now.
Thanks again. Cheers!”
Paul Saunders Kerang, Victoria Australia
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“Just wanted to follow up and say "superb" job with my order. Noted in e-order that I needed rush and got immediate phone call to discuss best shipping options for me. Added benefit of product description and opinion offered while on that call as well. Arrived two days sooner than I expected. Will be hearing from me again for sure. Thanks!”
Brian T. Miller Chicago, IL
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“Dear Guys:
Just received my order -- it took only one day! Glad to see a Minidisc outfit that has the same passion for this great technology as mine. It's also obvious that you are just as passionate about customer service. And your prices are the best I've seen. Keep up the good work!
I will definitely be one of your repeat customers. I wish you all the success in the world.”
William O. Straub, PhD Pasadena, CA
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“Phil,
The 40 mini-discs ordered the other day arrived this morning. Your immediate dispatch is much appreciated as I was down to one disc.”
Geo. M. Meiser, IX Limekiln, PA
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“Hey Gang,
I received the package today, and it is exactly what I wanted. Thanks for the quick service, and I will be spreading the word.
Best wishes for your continuing success.”
Richard Feltonberger Erie, PA
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"Hi Phil,
I gotta say, one of the best online purchase experiences with a company I never heard of before. I had my doubts at first, but after rave reviews and recommendations of your store in the MD enthusiast forums, I felt confident in purchasing from you guys. You guys were the only ones that had this hard to find battery charger. I was originally looking on Ebay for them, but realized that there is a big problem with counterfeit Sony gumstick chargers with what people said on the forums. They also mentioned your store, saying it has the legit charger and for a good price. Now I know where to go if I ever need hard-to-find MD/MP3 player parts. Great service and fast shipping. Nothing more I can say.
Thanks."
Derek
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“As always, you guys are the best! I ordered my new Mini disc recorder and mic on Friday afternoon and got it Monday morning!!! I have no idea how you manage to do this, but I thank you. By the way, Phil, you are right, this is one of the best recording setups I've ever seen. Thanks again for your high quality items, your speedy delivery and great service. I always recommend you to friends.
Thanks,”
Laura K Bode Sunnyvale, CA
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“Hi Phil,
Thanks so much for the order, I got it today (Saturday), that was really fast! And I love the storage box!
Thanks again, have a good weekend!”
Julie Meng Gresham, OR
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“Phil,
Received the items yesterday. The md storage units are great. I had all my discs in the wallets-no organization whatsoever. I spent a lot of time recording but didn’t really listen to the discs all that often--had no clear system of organization and was too lazy to search for any one particular disc. But now...thanks to these storage units...everything is at my fingertips. Hah...maybe I could be your adman. I'll tell all my friends and the orders will come flooding in (we'll work something out). Anyway, thanks for the prompt attention; you'll hear from me again, I'm sure.”
Jeff Jones Topton, PA
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“Hey Phil,
Received my order today and everything was in one piece and exactly what I wanted. Again, I want to thank you for your excellent service and consideration. Thanks for the ballpoint pen and read some of the news from the packaging material. Will definitely consider your site again, if I need anything in the future.”
Robert Gomez-Davila Aguadilla, PR
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”We received the order today - thanks so much for the prompt service!”
Lori and Martin Chevy Chase, MD
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“As always, everything arrived in perfect condition, and it shipped far quicker than I expected.
Thanks again, and keep up the great work!”
Erik Fredricks Acworth, GA
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“Phil,
I thought you would like to know I received the charger yesterday in the mail. One day delivery. Thanks for the great service. Will hit your site when I need something.”
Glenn Swanson Capitola, CA
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”Great service, fast too. Highly recommended...I'll be back!”
George Mable Renton, WA
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“Thank you for your prompt service. I got my shipment very fast, and you reduced the shipping fee by three dollars. I've entered you in "my favorites", so I'll be sure to use your services in the future”
&
“I was surfing the net looking for some accessories for my headphones and found your web site. You had what I needed at the right price. You shipped the item very, very fast, with great communication every step of the way. My order was small, but you treated me as if I had just purchased a big ticket item. You guys are gonna go far in business. (treating your customers the way you do) Job Well Done.
Joe Luiz Mansfield, MO
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”Thanks so much for the prompt and friendly service.”
Sherwin Mateo Cotati, CA
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“You guys are great! My order arrived promptly, it was exactly what I needed, and you saved my three bucks! That's more than most friends will do! You've earned my business!”
Al Bandstra Pella, IA
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”Hi. My name is Diana and I ordered a Tunebelt for my iPod. I was impressed by how fast it was shipped to me. I ordered it on Friday 7/21 and received it Monday 7/24. Good quality and very quick turn around time. The website was easy to use. Keep up the good work.
PS. Thanks for the personalized note, Phil. It’s very rare that you see someone’s actual handwriting on an order.”
Diana Phon Braselton, GA
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“MDA,
I'd just like to thank Phil and the team for a great job. My order arrived much sooner than I expected. I also received $3.00 off of the shipping which was an unexpected surprise. I was kept informed with emails as to what was going on with the order so I was never left "guessing" about anything. The products are of good quality and I have a coupon for two free Minidiscs! I'm very pleased with the whole experience. Thanks again. I'll be back soon.”
Joe DeLettera Rochester, NY
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“I received my order of the Philmore XL headphone ear cushions in today's mail. The promptness of your web store was the best I have ever seen. I just installed a pair on my Aiwa HP-CN5 headphones, and they fit perfectly. Thank you so much, and you may quote me as a happy customer.”
David Horine Los Altos, CA
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“Dear Phil & Co.,
Wow! I'm ecstatic! This (Goldies Traveler) is the Uber case! Super-deluxe! Really, this is even better than what I had been looking for. I really like it. It's awesome that it holds so many discs (about twice what I was able to carry before)…
You guys are awesome, too! Great products, great service, fast shipping (better than I thought), & to top it off: You're very personable, too!
I think you have another new, loyal customer!...
I've been looking around your site some more, & you definitely have more stuff I want. I liked the Bios, too. What exotic lives you have, compared to mine!
I think it's great that you've found something that you love to do; that also helps others with what they love.
Thanks for everything! I'll be in touch!”
Will Whobrey Louisville, KY
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“Dear Phil et al,
Thank you for the personal and efficient service you provided me,
Kind regards,”
Andrew Graham Santa Fe, NM
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“Hi Phil,
Just wanted to let you know that I have received my new headphones!! Thank you so much!!
I cannot believe how easy it was to deal with MDA. The service was excellent!! I received my order within a week... wow that is so quick. I am so happy to have found your website and it was such a pleasure doing business with MDA. I highly recommend MDA... and I definitely will look forward to trading with you guys again!
Thank you,”
Addy Choy Surry Hills, NSW AUSTRALIA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Phil,
You guys are amazing! I received my (very carefully packed) recorder & microphone Friday afternoon and everything is working perfectly. Thank you so very much.”
RY
Canada
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Alison & The Gang:
I actually just got these in my mailbox now! Chalk one up for the US Postal Service! If I had paid $20 to ship it FedEx overnight, it would not have gotten here any sooner.
Thank you very much for processing this order so efficiently from start to finish. You are at the top of my list for my next electronics-related purchase!”
Michael Smith Ridgefield, CT
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil -
Thank you so much for taking the time with me on the phone to make sure the replacement earpads would fit my headphones. My package arrived when promised in perfect condition. You guys are the definition of great customer service. I'll definitely be back again!”
Lisa Geiken Gothenburg, NE
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Phil,
I just received my order this afternoon, and I must say this has been my best online shopping experience ever! I've never dealt with any retailer (online or otherwise) that offers such quick, great and professional service with a personal touch. Thank you.”
R.Y.
Canada
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil and the Gang,
I am still one of the few here in the U.S that love the Minidisc and all the toys that are out there. I found your website and stayed with you since. I have found everything and more that I have needed. You are the top shop for the minidisc. I have referred you to many others. I am very happy that you offer such quality products and have a fast processing time. I think you are the best Minidisc shop there is and have always been satisfied with every order that I have made. Keep up the great work!”
Drew Williams Lowell, AR
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I just wanted to drop a line thanking you for your speed in shipping my order out, and mostly for your honesty in refunding the extra $3 that other folks wouldn't have, necessarily.
I will most certainly keep you guys on my Favorites list to make it easier to find your site again when it comes time to shop for cables and other gear, and pass your name and address info along to my friends when they ask if I know of an honest seller.
Appreciatively yours,”
Brendan Vila Frederick, MD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi there Phil,
I ordered the Sony MZ-NHF800 from you awhile back and I realized that I forgot to e-mail you and let you know if I received it. Well, I did and I am very impressed.
I was worried it wouldn't come as I have been ripped off before by other on-line buying and selling companies. I'm sure most folks can guess which one. So, I was skeptical about ordering anything from anyone on line ever again.
Therefore, I was very happy to get a package one day that came with everything it was supposed to and no damage. It works well (Actually the software that Sony gives you is awful. I've been unable to make any new discs as the program constantly crashes) and I love it. And by the time I received it, it was cheaper than I thought.
So, thank you very much for a fine, inexpensive product, great service and for taking the time to answer all my questions.
Take care Phil and keep up the great work.”
Luke Carignan Edmonton, Alberta Canada
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thanks for sending the order and everything is fine, Keep up the good work and service.”
Randy Kortemeier Chelan, WA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"My order arrived promptly. I ran a few crude tests and I am confident that the new attenuator will solve the problem I have been experiencing. Call me more than 100% satisfied. Neither Radio Shack nor Fry's Electronics had exactly what I needed.
Harry Sameshima San Jose, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I just received my case today!....so fast..i just ordered on wednesday....It' just what i expected, i love it, now i must buy many more md's....also thanks for all of the extra info inside and the pen!.....you guys are doing good things!”
Melvin Moore Baltimore, MD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi,
I received my package of blank minidisc boxes today and they are everything I expected and more. The service was teriffic too. thanks so much.
Cheers,”
Herb Young Lancaster, PA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil and the Team-
I thought that I'd actually send an email to you since I was utterly impressed by the speed and the actual handwritten note on my statement. I couldn't believe how quickly my order arrived. When I saw it sitting on the doorstep, I was like what the hell is that? I didn't think it would be my order. I ordered an armband for my mp3 player which I'm enjoying immensely. Thank you so much for your speedy delivery and the personalized note. I'll be sure to advertise via word of mouth because I'm just crazily impressed. Thanks again!”
Raelene Zielinski Milwaukee, WI
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Thanks for the fast turnaround -- the box just arrived (and I placed the order yesterday!). This is my 2nd purchase through y'all and each one has been excellent.”
Tom Merklein Mountain View, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Phil. Order arrived today :) Very quick shipping, speedy service too! Well done. The cases were just what I had in mind.”
Mike Halpern Rockville, MD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“You people rock. Your service is second to none, and that's not an exaggeration! I have ordered from you three times now, and each and every time I receive my order within 2 to 3 days.
Thank you very much.”
Glenn Sales Visalia, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“i think i'm in love with you guys… seriously, everything is 100% perfect… rock on”
Karla Harby Long Beach, NY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Well Phil (and the gang), what can I say? There is a reason I keep coming back to you folks. Had my order within three days, and the bundle is outstanding!!
It’s refreshing to know that places like yours still exist and I will continue to keep coming back! Keep up the good work.”
Brian S. New Jersey
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil and gang,
You guys always ship so fast. Order arrived VERY quickly (blank mds and Jetsons storage case). Thanks. I always keep your site bookmarked and maybe (perhaps) you are edging out that other MD place (although they are pretty good too). But I like the fact you will ship USPS. The other place will only ship UPS and I've had a couple of things from them arrive that appeared to have been drop kicked.
Thanks as always for great service.”
Bill Finn Sarasota, FL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"I can't believe you guys & gals with your service. It was here quicker than you estimated and the equipment was better than I expected. You have far exceeded my expectations and are to be congratulated or show this letter for a well deserved pay raise."
Wayne O'Neal Garner, North Carolina
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Thank you Phil and all the gang,
I ordered my case on Sunday and it was here on Tuesday. Keep up the good work and thanks again for stocking MD stuff for all of us diehards."
Eric Westfall San Jose, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Amazing!!!! I ordered this Saturday and had it Monday!!! And for only $6.95!!! To get that from Sony I would have to pay $18.95 for shipping (2 Day delivery). We so needed these disc's here before we went on vacation. Thank you, thank you, thank you!!! You guys are awesome! I will definitely recommend you to everyone I know!!”
Angie Stephens Janesville, WI
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Good Morning!
My experience w/ Minidisc Access??? Must admit you really took me by surprise by LOWERING the shipping fee. I have NEVER had that happen ever!! After splurging on a new Sony minidisc model, my son gave me his "old one". Never having the experience of having a minidisc, but knowing it was perfect to use when I go for my walks or to the gym, led me to your site to look for an accessory to "take the minidisc" with me. Needless to say, your site is now bookmarked under "my favorites" and I am sure we will develop a good business relationship the more I use my player.
Thank you for your honesty and your absolutely fantastic service when ordering from your site!
Peace,”
Diane Morgan Alachua, FL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil,
…I wanted to let you know that I am VERY pleased with your service so far! SUPER fast shipment for hard to find (these days) MD "stuff".
I will definitely be back.....”
Dixie Evans Houston, TX
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Hey Phil, Alison, and The Gang,
Got my order yesterday and both items were exactly what I wanted. I'd Like to thank you for the very prompt reply to a confusing order and the personal way in which you handled it. With two cancellations and a reorder your grace and professionalism averted a potential nightmare, and I thank you all. A refreshing change in what is becoming a very impersonal business world. The kind of stuff that gave this country a good name, really."
Rob Davis Ormand Beach, FL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I just wanted to let you know that buying from MiniDisc Access was the best on-line shopping experience that I’ve ever had (and I purchase a lot of stuff on line!). Fantastic service. Thanks!”
Mark Coffin Bedford, NS Canada
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hello, I'm Ryan.
I bought some stuff from you about a month or so ago. A battery and a tune belt to be specific. The belt kicks ass, very high quality, comfortable, lightweight, and just perfect. The Battery is good too.
But most of all, what I want to say most is that your service was OUTSTANDING. I had some trouble ordering over the internet. So I called you guys up on the phone, and got my order processed in as little as 5 minutes. Then on top of that, I got my package (w/ both items) in as little as TWO DAYS.
You've got a good business. The next bunch of MiniDisc stuff I buy will probably be from MD Access.”
Ryan Maharaj Highland Park, IL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”I just wanted to tell you that I got my order today! It is great!!!!! I can't believe how FAST it got here!! Thank you so much!! Beautiful shipping as well! Keep up the great work!”
Sarah Canada
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“The arrival of my headset across country was almost before I ordered it. Amazing, amazing, amazing.”
Rick Harrison Warwick, RI
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Great service, great products = great experience!”
Darren O’Neill Annandale, NJ
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Thanks! It was easy and quick to purchase from you. I will definitely keep your site in my bookmarks.”
Sarah Early Charlotte, NC
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear Phil, The cases arrived safe and well on Monday 27th Feb first thing in the morning. Very many thanks for your quick and efficient response. Once I get through these cases I will be back for more.”
Mike Bush Sussex, UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Your integrity is beyond reproach and should be modeled by all. Thank you for your honesty and not charging me extra for the shipping and handling, even though no one would have known. Also, I want to thank you for shipping to APO addresses. Not all companies do that. It is important for us Soldiers to be able buy things we can not buy in the local economy. I will inform my fellow Soldiers of your company and of your honesty.”
SGT Ken Lewis United States Army
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Phil,
A quick note to let you know my shipment arrived today.
I would also like to take this opportunity to thank you and your staff for the prompt and professional service once again.
I will be seeing you soon.
Best Regards,”
Paul Telford-Dinsmore UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey Phil,
I've been using regular disks in my player because that's all I could find at my local electronics stores. I use my player in my work truck and dealing with all of those disks is kind of annoying. I found you guys on the net and I couldn't be happier. I can reduce the eight or ten disks I carry around now down to a couple of Hi-MDs. They got here a lot quicker than I thought they would, and I think the personal note on my invoice was a very nice touch. I will be coming to you for all of my MD needs from now on.
Thanks so much,”
&
“Phil,
Thanks for the pen, too. That's so cool.”
Tony Kauderer Reno, NV
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Phil,
I just wanted to say thanks - I received my order today, super fast and in great shape. You sent a note asking for feedback - 11 out of 10! I'll definitely be ordering from you again and would recommend you to anyone.
All the best,”
Nina Geyer London, England UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi, I just got my order today (Wed) after ordering it from your website on Saturday. Very fast shipping! Plus, for some reason the shipping cost was reduced which was a nice surprise. I will definitely be a repeat customer because although this time I was looking for something in particular, I did browse around your site and you have tons of accessories. Overall--nice selection, fast shipping. Good job!”
Kristy Fort Collins, CO
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Hey Phil & gang at MDA,
Just wanted you to know that I love your great selection and prices. Turn around is always quick and I have been pleased with your great customer service. My supply of needed items is beginning to run low, so my next order will be on its way to you very soon. Thanks for all your hard work.”
Evan Cohan Simi Valley, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil and the Team,
I ordered a minidisc case and minidisc storage boxes from you on Wednesday December 4th and received my order today December 6th. I was very pleased at how prompt you were with shipping and providing me with info. on my shipment. Since this order was for my son and he is leaving to go back to college, it was great to have his order before he left.
I have to say that you have been one of the best online company's that I have dealt with and would highly recommend you to other people and order again myself.
Thank you for being such a professional company.
Customer Dublin, OH
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Minidisc Team:
Thank you so much for the quick & courteous order. I just received it this morning.... and it's the holidays... I can't believe it.
I was just looking for the little Sony Speakers for my step-daughters ipod, apple.com didn't have them in stock so I did a search for the model & your website was listed in the search. I actually couldn't believe that you had them in stock so I made a phone call & sure enough you did. Not only did you have them, you let me know that they'd be shipped out that day & I'd receive them in 2-3 days (and this is during the holiday shopping season). To my surprise they showed up on Monday (3 days after the order) & I became a hero to my husband.
Thanks Again & Happy Holidays to you all!”
Sarah Markham Medina, WA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thanks for the quick shipping. I got my stuff already...not sure how you got it here so fast. I love the products, love the selection, and loved the free MD's (80 min even..nice). I just wish that MD's in general were more widespread.
I have a car stereo MD player, a component unit at home and the office, and two players. I hope you guys are around for a long long time..... I have too much invested ;)
Thanks!”
Jeff Kolker Pryor, OK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”I have a 2003 Expedition with a factory installed DVD rear entertainment system. My kids and their friends have used the wireless headphones so much they have worn the ear cushions down to nothing.
Starting with the Ford dealership and ending with the DVD manufacturer (Audiovox), I searched relentlessly to find replacement earpad cushions, to no avail. I feverishly searched the internet only to find that my options were nil apart from buying new headsets.
That's when I came across your website. All I can say is THANK YOU! THANK YOU! THANK YOU! I finally found the x-large earpad cushions to replace the worn ones. They fit around the headset perfectly. My children swear they are better than the original cushions. Not only will I be purchasing some more for myself, but I've been telling all my family, friends, and neighbors about your site.
Again, thank you!”
Miranda McDaniel Kingwood, Texas
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Phil-
I wanted to let you know that I received the case.......(it was black!). I received it VERY fast. I think I ordered the item on a Saturday and I had it on Monday. I was very impressed and I think your customer service is tops! I will definitely order from you again!
Thanks again for your promptness both in answering emails and sending product. You also have a wonderful holiday.”
Clint Muller Glastonbury, CT
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thanks for the fast shipping, friendly service, and great product. I just wish there was a store like this in my town. Thanks again, Jeremy. Oh yea, thanks for the coupon, too.”
Jeremy Dearing Saint Charles, MO
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I can’t thank you enough for your service. All I wanted were two, simple 1GB minidisks. I was going to order them from Amazon, which was offering them at the same price of $6.49 when I got to my total, they had tacked on $24 for shipping even though I had indicated their snail-mail free shipping option. I promptly deleted the request, went to your page, bought 5 of them and paid less than I would have from Scamazon and not only that, they arrived within 2 days of placing my order.
Molto impressivo.
Grazie,”
David Hoffman Ann Arbor, MI
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Got the case today, it's great. Wow, that was fast. Thanx !”
Customer’s name withheld by request Woodstock, GA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“p and the team,
had a good overall experience with the purchase of the ac adapter. tired of using up batteries. thanks again.”
Tim Green Fresno, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“…just letting you know all was received safely and I would like to say a big thank you for the excellent products and service … once again, thanks Phil. I will be more than happy to recommend your services to one and all.”
Tony Aldous England
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I received the order, and I am very happy with the overall service! For sure I will buy from you again, soon.
Thank you very much.”
Carlos Atlanta, GA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil,
My discs arrived today and in perfect condition. Now I just have to decide what to put on them.”
Alan Craig Tucson, AZ
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Phil,
My ear pads arrived today. They are better than the original as far as the quality and thickness of the foam and they are "generously cut" so that they go on easy and offer a little more cushioning around the edges than the originals did. I am using them on Sony MDR-G72 and MDR-G57. I am very happy with my order in case there is any question.
I tried to buy something like this at CompUSA, Circuit City, Microcenter, Best Buy and B&H PhotoVideo and none of those places carried this replacement part which I think is essential in keeping headphones for portable listening in good shape and protecting the equipment from perspiration.
Thanks very much for everything. Excellent packaging, too.”
John Blish Fridley, MN
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi,
Wow! That was fast! I got exactly what I wanted (5 Hi-MD) about 2 days quicker than I would have thought.
I need to record my high school band students for various chair tryouts, and even college auditions. I am using a new MZ-M100 minidisc recorder, and these 1 GB discs will allow me to record at the highest quality.
This is great. I will order from you again in the future.”
Paul Schroeder Grand Rapids, MI
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Wanted you to know I received my order quickly- These were exactly what I was looking for-
THANKS!”
Steve Mauk Simi Valley, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Hi Phil & Staff,
Just dropping a note to say that my experience with ordering stuff for my mp3 player was great and the quality of the merchandise is excellent. Thanks for the personal note on my invoice, it makes a statement that actual humans deal with the orders. We live in such an automated society these days. I will be ordering more in the future and will recommend you to my family and friends."
Meredith Warwick, NY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil and the Team,
In regards to my order #12889. Ordered on Friday, got on Monday.
I believe this is my fourth order and I am sure more will follow anytime I have MiniDisc or iPOD accessory needs.
Thanks again for always great service,”
John Pedit Ypsilanti, MI
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“thanks for the shipment, it arrived today. very prompt, communicative, professional. thanks!”
Fayvor Love San Francisco, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Phil,
I wanted to write and let you know that your service was excellent, that I received the remote today, and finally that it works perfectly. I will be recommending you to all of my friends and if I need anything else that you guys carry I will definitely be ordering it from you. Thanks again for the prompt shipping and courteous service. I hope you have a good afternoon and rest of the week.
Take Care,”
Kenric Virginia
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Absolutely awesome. Ordered the MDS-12 case on Sunday & received it on Wednesday. All the way across the country! Thanks for the prompt service & excellent product.”
Bill Cox Newport News, VA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I just want to let you know that I'm very happy with your product and I'd like to thank you for the prompt delivery, good service and company that you have.”
Michael Taylor District Heights, MD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil & the Gang!
You guys truly rock.
My stuff got here, um, two days ago, and I'm downloading (uploading?) to one of my Hi-MDs right now. (Dave Matthews Band, if you must know.)
I paid $9 a pop for a couple HiMDs from a shop in Times Square last Saturday night. I didn't even get to open one of them before you got my stuff to me. A $2 premium for nuthin'. All cuz you guys rock.
Thanks again,”
Mike Engling Hoboken, NJ
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I received my mini-disc organizer a few days ago, and the quality is excellent. The service was so quick and excellent!!
I will be back to order more soon. Thank you!!”
Tina Bold Riverside, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey Phil and gang,
Just wanted to drop you a line and say what a great product you sell. I received the Goldies MDS-12 case yesterday, one day after it was shipped. Thank you for the prompt service. You can be sure I'll spread the word about what a excellent company you are. Thanks again.”
Al Saulo San Jose, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I just wanted to say how much I enjoy those discs that I just received from you. I have labels and cases that I also ordered and they are really handy.
Thanks very much for your quick service. It was a pleasure doing business with you.”
Don Shuttleworth Thunder Bay, Ontario Canada
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear Phil and Company:
Thank you very much for your prompt, professional service. My minidisc gear arrived within three days! Your Internet site was easy to navigate and contained detailed descriptions of the minidisc goodies. I was able to make informed choices and select just the right items.
I certainly hope that minidisc access will be around for a long time to come as I plan to be a repeat customer. I can’t believe it took me so long to discover this wonderful media. Thank you again for your commitment to superior customer service.”
Mark Farfaglia Irvine, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Hey Phil and The Team!
I am just writing to let you know that I really enjoyed using your website to order my MiniDisc Case. I had looked everywhere for a good case and couldn't find one. I then came upon your site and I found a great case for a good price.
I ordered it from your site and I received it in just a few days. I liked how my case came and it was in perfect condition. I have no complaints at all.
Thank you for the good service - and the nice pen!”
Jose Hernandez Alhambra, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I just want to let you know that I'm very happy with your service and products and I'd like to thank you for being good at what you do.”
Nate Mishaan NYC, NY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I just received my first order from you today in the mail. I must say that I was surprised at how fast it arrived. The delivery plus the price and the selection of your store is very pleasing. You have a lot of great MD accessories. I will continue shopping here in the future.
Thank you again!”
Aruhn Littlejohn Cleveland Heights, OH
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“G'day Phil. All arrived safe and sound in today's mail...good ole UPS and Auspost!
The conversion rate could have been kinder, but I couldn't have got the micPOD here anyway, so no worries.
Thanks for your helpful, prompt and friendly attention.”
Bernie Cureton Queensland Australia
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Phil;
One word... "FLAWLESS", "EXELLENT"; oh! that's two...better yet!!!! :)
Thanks
PS:
"THERE CAN ONLY BE ONE"... MDA!!!!”
Ariel E. Class Stuart, FL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear Phil,
I got my Bryco case. I enjoyed the ease of ordering from your site and the excellent service and of course the wonderful products which you can't find anywhere else with all this variety. Thank you so much once more, and greetings from Egypt.”
Yasser Sharaf Egypt
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hello Phil, Just a quick note to say that following my order of Monday morning (17th) to yourselves, the UK postal service turned up at my flat (that’s an apartment to you) on Friday morning with your goods. Obviously, I was at work, but a quick trip to the post office on Saturday found it all present and correct – absolutely first class service, thank you.
Regards,”
Kristiaan Clark, UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey guys,
I bought the “Traveler” case for my Sony PSP after someone posted the link to you in a PSP forum. I'm usually a bit dubious of shopping with places online that I don't know, but you came well recommended by other forum users. I'm so glad I did order with you. It's a great case to hold everything for my PSP, much better than even some of the 'official' PSP cases I've seen. I've been looking for a while and this is no doubt the best I've found.
Aside from the actual product, what impressed me most was the excellent service you offered. And I do mean EXCELLENT! It only took two days from when I ordered until when I received my case. And I'm all the way over in Florida! Plus the hand-written note on my receipt made me feel very comfortable (thanks Phil), like I'd been ordered from you for years (this is my first order). And a free pen! Cool! ;) I've book marked your page, and I will definitely be back whenever I need anything in this line. Meantime, I'm going to continue to recommend you and your products to my friends.
Thanks for making my shopping experience a good one.”
Michelle A. from Florida
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hello, The discs are gorgeous (the TDK HO collection) and the service was splendiferous. I will definitely be using your company again. Also, those discs completely killed any iPod envy I was having. Thanks again,”
Tanya Sanchez Coeur d'Alene, ID
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“My experience was great! I love the Tune Belt Minidisc armband. Just to let you know I actually got it for my iPod and it works out very well with the armband if you want to list that on your site. My iPod is a regular size one and not a mini but the measurements work out just fine. Also, I really appreciate you reducing my shipping. Thanks! Overall wonderful experience.”
Katharine Alexander Ashton, MD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey Phil,
I received my package last week without any problems and a in a timely manner! Thank you for reducing the cost of shipping.
Great doing business with you and your company, and all my future Mini Disc purchases will be made through Mini Disc Access.”
Walter Shaffer Middletown, OH
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear MDA,
I just wanted to let you know that I called about a specific item last week and spoke to Phil (if I correctly remember his name). You should know that he was fantastic! He took his time and answered all of my questions and by the end of the call I felt very comfortable placing my order.
Because of the great customer service I received, Minidisc Access will be the first place I go to when ordering MD supplies and accessories. In fact, I'm going to your site right now to see if there's anything I missed.
Thanks Phil!”
Carlton Gleed Washington, D.C.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil,
Thanks for the great service. You answered my questions really fast (and on Sunday too), and my order arrived in a couple of days.”
John Henke Pt. Townsend, WA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear Phil
Many thanks - it arrived today, I will be collecting it tomorrow
I am very impressed with your service
kind regards”
Dr. Stephen Kane Liverpool, UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear Phil and the Team,
Thank you very much for mailing the MD case so promptly. I am very pleased with it.
I appreciate your excellent communication and the promptness with which it was mailed (and the extra gifts of pen and CD!). Promptness in getting the order processed and mailed plus great PR!
Thanks,”
Beth Hanson Chicago, IL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“U guys are really awesome...so much so that I'm going to place another order in few moments. Do you realize that i received my order from you before i received my new Minidisc player and the orders were two days apart?
Thanx Phil, and tell the rest of the gang thanx also.”
Dean M Buffalo, NY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear Phil & the Team,
Thanks for the quick delivery and dropping the shipping & handling by 3$ that really means a lot and shows extra integrity and honor, Kudos to you!
I Wish You Great Fun and Happiness.”
Adam Pike Collegeman Seattle, WA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Loved the service and the speed of delivery. I am in the process of getting ready to order some jewel cases for my mini-discs.
Keep up the good work.”
Jerry Carter Baltimore, MD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thanks Guys! Great service as usual.”
Adrian Bogado Asuncion, Paraguay South America
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I just bought my first Mini-disk player at Ubid recently and quickly found your site via google. I bought a wonderful case and some rechargeable batteries. The order came quickly, with a nice pen and a handwritten thank you. (A very nice touch.)
This will certainly be my first place to come for more supplies.
Thank you, Phil & gang.”
Mark Wolff Nashua, New Hampshire
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil, I have to say a massive massive thank you! I can’t believe how fast my order got here. All the way to the North of England from California in three days is impressive! The order is great especially the mini disc stands. You just can’t get nice ones like that over here. Also, a big thank you for getting it through customs speedily ;-). I’ll definitely be back in the future Cheers again”
Louise Sandyford, Newcastle on Tyne UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Phil and Team:
My thanks for the prompt delivery of my ordered item.
I appreciated the shipping discount and the personal, handwritten note on my invoice.”
Daniel Rivera Brooklyn, NY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil, Ordered the I/O transfer device recently. Very impressed with the service, especially the follow up call to see if my order was correct. Very fast delivery and all round quality deals. Will be sure to order again.”
Rich King Whistler B.C Canada
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thank you for the shipping credit. I am duly impressed for, of course, I would never have known the difference. I appreciate your excellent service, and you can be sure I will head straight for MiniDisc Access the next time I need something in your type of product line.”
Nancy Braden-Parker Los Angeles, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil and gang,
It's always a pleasure to order from Minidisc Access. Your prices are great and I can always count on getting my order sent out really quickly. Thank you!”
Carolyn Ing Carlisle, MA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil, Alison and the Gang; Just want to let you know I received the Leather MD case yesterday. Your shipping is unbelievably fast. The leather case fits my MD (MZ-N10) perfectly ...and its quality is "first class". Thanks for providing quality products. Keep up the good work!”
John Petrucelli Trumbull, CT
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“First of all, Phil, thanks for the personal note. Anyone who does that earns my respect and they stand behind what they sell…Again, thanks for the personal touch.”
Dave Crook Jaffrey, NH
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Alright Chaps! Just wanted to thank you for the fantastic service. Arrived this morning. I'll be recommending your services to all and sundry!!
Ta very much,”
Nicola Grierson Scotland
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Super fast shipping and great quality of merchandise. Thanks for the coupon!”
Wally Duda Bridgeton, MO
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey, just got my order. Only ordered it three days ago! Dude...I gotta go with "splendiferous"!!! I appreciate the coupon, but mostly the personal note on my invoice. Phil, you go above and beyond on the customer service man! As Arnold would say....’I'll be back...’”
Michael Cox Stockbridge, GA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thanks! It was great doing business with you all. Philip was really helpful on the phone, and I received the item today, Friday, after only ordering it on Wednesday!!
thanks again,”
Amy McIntire Richmond, VA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thanks for the great and prompt service...Your service is top notch, fast, reliable and good deals. Thanks”
Steve Grandinetti Port Townsend, WA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil,
We spoke on the phone last week about md's and other items, such as the microphone. I wanted to write to tell you that the microphone I bought from you is pretty amazing. I sit near the rear of my class and the thing still picks up my instructors' voice! Also wanted to thank you for the prompt and personal service I received while dealing with you, and the fact that you took the time to talk about md products etc. We spoke on Thursday and I received the mic and cases on Monday. I will definitely be doing business with you again.
Thanks again:”
Sid Lucero Westminster, CO
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey Phil and Team:
This 24 Minidisc Wallet (24) ROCKS!!! With minidisc items getting harder and harder to find in my area, your service was awesome. Since none of the minidiscs I have been purchasing come with a jewel case, I was looking for an alternative to store and label my mini disc. I make my own label cards and album pictures to identify the content of the minidisc and it slides right into the sleeve with the mini disc. Very Cool. Your service was excellent, and your selection of products was just what I was looking for. I will purchase other minidisc items in the future.”
Linda Taylor Adelanto, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I received my order in great shape and a very timely fashion. I was very thankful. I have not bought much on-line and this was a good experience. Thank you for being a great company. I'll be back.”
Jack Perkins Addison, NY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I would like to thank you for your excellent services. I received my package extremely fast and your personal attention was much more than i expected. I really appreciate your dedication to your great business. I look forward to making future purchases from you.
Thanks again Phil & The Whole Gang!”
Customer name withheld by request Warren, OH
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil:
The microphone arrived yesterday, great job! Thanks, it got here well in time for our trip to Honolulu.
You guys are great, keep up the good work. I'll look to you first for anything that I need for our mini disc.
Thanks,”
Michael Trojan West Chester, PA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I would like to thank you for your excellent services. I received my package extremely fast and your personal attention was much more than i expected. I really appreciate your dedication to your great business. I look forward to making future purchases from you.
Thanks again Phil & The Whole Gang!’
Customer’s name withheld by request Warren, OH
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil, I want to thank your for the personal note that you wrote. I really appreciate it. It makes me feel good that folks like you really care about us military soldiers doing our duty overseas. Your response was unexpected and it makes me feel proud to serve my country. I received my shipment yesterday. I wanted to let you know that the remote works great with my Sony MD walkman MZ-NH600D. Thanks again.”
Josue Molinar USAF
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Minidisc Access Team: Just wanted to let you know that I just received my order. WOW.....did it get to me fast!!! I am really impressed with your online store, and with the outstanding level of customer service. In fact, I think I'll use the word great......no, Terrifico........nope, how about SPLENDIFEROUS!!! You will definitely be receiving more orders from me.
KEEP UP THE GREAT WORK, AND BEST OF LUCK WITH YOUR BUSINESS. YOU DESERVE IT, AND HAVE DEFINITELY EARNED IT!!!!!”
Jeffrey from Canada
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi, Just rcvd my pkg in only two days. Outstanding service. Everything I ordered was there w/o damage. It was packed well & the USPS did their usual fine job of delivery.”
Art Logan Vista, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“the other order arrived fast and in good shape ill will be ordering from you real soon. thanks”
Jack Snell Bellevue, NE
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Just wanted to let you know that I am a very satisfied customer after having placed my first order with you. I appreciate the speed at which you executed my order, the fact you kept me informed as to what was going on and the speedy delivery. I will certainly shop from your site again.
Thanks”
Bob Winot
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Phil and Gang!
I received my cases today. I just wanted to send feedback to you as requested.
Ordering is always smooth and easy, shipment is extremely fast, and the order is accurate. I like the coupons and/or the deals that come by e-mail.
I was thinking to myself, gee, I hope I get another free pen! And sure enough, one came with smiley faces even. I'm easily amused I guess. But it does keep your company in mind when I'm surfing along.
I would have ordered an iRock FM transmitter if I could have found it offered on your site. Another company sent a mail about it, but I didn't think their price was all that competitive.
And thanks for the personal note on the invoice. It all adds up to a very pleasant experience.
Thanks,”
Kris Mayeda Las Vegas, NV
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“HELLO PHIL, MINIDISC ACCESS IS AN OUTSTANDING WAY TO OBTAIN MD PRODUCTS. MD ACCESS GAVE ME A MAJOR ALTERNATIVE WHEN IT WAS TIME TO PICK AND CHOOSE PRODUCT. ALSO WHEN I CALLED WITH A FEW QUESTIONS, PHIL WAS EXCEPTIONALLY HELPFUL AND KNOWLEDGEABLE ABOUT MD PRODUCTS.
I TRULY DIG WHEN A SALES PERSON IS HONEST AND WOULD GIVE YOU INFORMATION OUTSIDE OF HIS/HER PRODUCT TO HELP YOU. I WOULD ALWAYS CHECK WITH MINIDISC ACCESS WHEN LOOKING FOR MD PRODUCTS! I ALSO WOULD HIGHLY RECOMMEND THIS COMPANY TO OTHERS. THANKS PHIL AND TEAM..."SPLENDIFEROUS" :-)”
RON MONROE NYC
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“Thanks a lot. I received the package today. It was fast! I’ll recommend you guys!”
Andres Guzman Reno, NV
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“My wife ordered Christmas gifts for me from you folks, and I just did another order for more goodies. You guys are fantastic. I cannot believe how quickly I received my order. And of course, everything was great. I will soon be ordering some travel speakers and more minidiscs. I don't even bother looking for other companies like yours. Keep up the good work.”
Vic Cruikshank Colorado Springs, CO
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”This was my first order with you and was impressed, especially since I placed two separate orders and you caught that and combined them to cur down shipping charges. Thanks, and "I'll be back".”
Dick Ouellet Havervill, MA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Your service was fantastic! I ordered a case on my lunch hour via computer on Monday and the package arrived on Wednesday, I just ordered a new MiniDisc recorder from Sony and I am still waiting for it! Kudos to you and the USPS. Thanks so much.”
Ralf Kohn Berkley, MI
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I can't begin to tell you how easy it was to order from you guys. I buy a lot of products online and this was by far the best experience I've ever had. Shipping was super fast. I got it the NEXT day. And to make it even better the order was correct! I can't wait until I get to buy from you guys again thanks much.”
Spencer Brumbaugh Stockton, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil, Just wanted to drop you a line to tell you that I think the Tune Belt arm band is terrific! My mp3 player did not come with an armband and your Tune Belt protects it at the gym. The band also fits securely on my arm and I feel very confident that my player is safe no matter what I do at the gym. The Neoprene fabric is soft and comfortable and dries fast. Thanks again for the fast and friendly service and quality product!”
Suzanne Austin Bellingham, WA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear Gang, Once again you have thoroughly satisfied another customer, a returning one at that. I received my order today and had just read the shipping notification just this morning! I may be a little late in the minidisc game but, thanks to you, I'm catching up. I appreciate the phone call regarding MY mix-up on a few items; it is this kind of service that makes you all stand out. I will be back for more. Thanks a bunch!”
Ray Haguisan Pacifica, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey Phil, Thank you very much for the $3.00 savings. That is very kind of you to return that to me, I don't know too many businesses that would be that honest. Rest assured I will check your site for any future purchases I make for my iPod and will recommend your site to my friends.”
Don Rogers Akron, OH
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“Hey guys, I received my stuff lickity split! Good show, everyone should be so swift in completing an order. I was glad I found you guys, as no one at retail (e.g. Best Buy) has any mini-disc stuff for storage. So thanks and I bookmarked your site....”
Barry Carter Farmington Hills, MI
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“Fantastic, super quick service! Thanks!... It was nice to place the order Monday night, and then have it sent from CA. to NJ. by Thursday was GREAT! Take care ...To the whole gang, and be safe!”
Sam Andaloro Westville Grove, NJ
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”I ordered 200 mini disc jewel cases and received them soon after. The box looked pretty damaged on the outside (not your fault) so I was worried that some of the cases inside would be broken as CD jewel cases usually are from other companies. You guys did a great job packing the contents. I can honestly say that because not a single mini disc jewels case was broken or even slightly cracked. Please continue the good work.”
Ben Churchill Connecticut
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"This is an mail to let you know that I am very happy with your quick shipping and great customer relations. I am glad that there is a great resource like yours that has everything to do with md's!"
Todd DeVolder
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Hi, Thanks for the fast service. I'll probably be ordering more cases before long. Regards,”
Bob Christensen Pacific, WA
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“Hello, This is Travis Hatfield and I just placed and received an order from you guys. I just wanted to let you know how pleased I was with my order and the speed of service. I received my order before I had a chance to track it online. Everything was in perfect condition and was just as it was advertised. Once again thanks a bunch and I'll definitely be coming back. Sincerely,”
Travis Hatfield Stillwater, OK
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“The crew at MDA have to be the nicest people I've bought from, the prompt delivery and the personal note on my receipt makes me comfortable buying from MDA again and again. Thanks a bunch!”
Chris Downs Flagstaff AZ
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“You guys rock!!!! My order arrived before I even had time to think about it!!!! And your sweet memorandums...you guys are awesome...thanks for replying....!!!!! Totally happy!@!~!!”
Blu Cordova Seattle, WA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I'll be ordering from you again soon. This was a great experience. Thanks...”
Mike Watson Cordova, TN
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Just received my first order from you guys. I was pretty impressed. It’s nice to see the little personal touch with the pen and the handwritten note on the coupon. Little things like that go along way. I will be back again. This time you guys grabbed my business by being the first and only site I could find with the Hi-Md 1Gb MDs. Any way, thanks.”
Nole Lilley Savannah, GA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Dear Sir or Madam, Today I received ... the i.Sound aluminum travel speakers. I would like to thank you and your company for the excellent customer care that I experienced and for the prompt shipping. Now, on to the good stuff. This speaker system blows me away! To be honest, I thought that I was just going to be getting a cheap "tinny" unit, but with the ability to project a louder volume then the rest. Boy, was I wrong! I am currently listening to Antonin Dvorak's Serenade in E Minor on the i.sound unit and I am seriously impressed. I have played with the bass boost button as well as the surround sound button (and, of course, the volume) and was extremely please with the significant difference that each of these features contributes to the unit. Especially the surround sound! Pardon my french but, it KICKS ASS! Ah yes, I can't wait to bring it home with me tonight! Rammstein awaits!
Thank you very much!”
Gary Wolinsky Chicago, IL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I just received my second order from you guys and have not found a flaw yet! Keep up the good work and thanks,”
Rahil Bandukwala San Diego, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Talk about lightning fast delivery! I received my Sony Replacement Remote and the Case Logic case TODAY, thanks so much. Life with a NetMD couldn't get any easier with these two products. I will be ordering more items in the near future. Again, Happy Holidays.
Thanks,”
Ray Haguisan Pacifica, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thank you for your excellent service...We received our order today, super fast shipping, well packaged... We'll be back.
Once again thank you for the great service.”
Karen Haynes Loomis, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Just wanted to drop you a line thanking you and letting you know that I've received my ear buds. Great is an overused word, but they are really, really nice! Thanks for your attention to the details. I'll be passing your name around to my buddies.
All the best and continued success!
Sincerely,”
Craig Montgomery Washington, DC
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Hey, I recently ordered two Case Logic PSC-1 and a 6 ft. Stereo Mini Cable-Black-Recoton ACW343.
I just wanted to say that I was very satisfied with my order and it got here really quickly.
Good job, fellows!”
Ben Jones Kalamazoo, MI
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Received it--love it! Thanks for a great ordering experience...”
Andrew Funk Chicago, IL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Hi Phil, The discs have arrived this morning! Many, many thanks for the great service- everything a customer needs to be satisfied! Best wishes,”
Björn Isebaert Zottegem, Belgium
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“hi Phil,
can i just say you've exceeded all my expectations - the discs arrived yesterday! SO SPEEDY!!!
thanks for all your help!
best wishes.”
Neil Burling Oxfordshire United Kingdom
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Hey Phil and the Team!
I wanted to let you know just how pleased I am. I ordered your Goldies MD case and a set of ear buds from you late Sunday evening. Now it's Tuesday and they have already arrived! Boy-howdy, that's fast, and everything was packed very well!
And then, what do I find but a hand signed invoice and your awesome deal for 2 free discs. Now THAT'S what I call personal service, and you can bet I'll take you up on your offer.
Cliff notes? I couldn't be happier, and you have my business if I need anything for my MD player again.
Splendiferously pleased,
Nicolas Siemsen Aptos, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil-
Minidisc came last week. All in order. Perfect for what I want. Thanks for the great service. all the best.”
Owen Diviney Ireland
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Greetings Phil & team,
My order arrived today, the fastest delivery on earth. The products are in terrific shape and all is fine with the world.
Thanks for everything,”
John Young Wilmington, DE
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“Thanks for the great service. I received my microphone adapter today. The shipping was even faster than I thought it would be. I look forward to doing business with you again.”
Melissa Darou Sooke, BC Canada
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“An hour ago USPS brought me my package from sunny California. Hurray!! All in good order and neatly packed. Thanks Phil! By the way: no troubles with the Dutch customs, thus no delay and no costs at all!!! Hurray again!!!
See you at your site.
A very satisfied and happy costumer,”
John from Zoetermeer (that's Sweeterlake in English) The Netherlands
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Phil,
I was extremely pleased with your customer service on my very first order with your team! I ordered the Stereo-To-PC converter from you and your turnaround time was so swift I couldn't believe I got it so fast!! It seemed I'd only "blinked" and then the box was sitting in my hands! Thank you so very much and I'm looking forward to doing business with you again!
Have a wonderful day!”
Joyce Strange Monroe, NC
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“I received my order a couple minutes ago. Everything was just great, and I certainly never expected to receive it quite this fast.”
Jim Resinger Lexington, KY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I just wanted to say thank you for the great service. The delivery was lightening fast and the overall shopping experience was impressive. I will definitely recommend your site to my friends.”
Mark Hamilton St. Paul, MN
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Flawless! I will be ordering from MD access again in the near future! Excellent prices and speedy service!"
Kyle McMasters Sarasota, FL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“The order arrived quickly in good condition. Thanks for your prompt shipping and all the information I received on the phone prior to the order.”
Wayne Rasmussen New Jersey
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thanks for the great service, just received the part (which is working fine!). Wish all online businesses were as prompt as you guys, especially since mine wasn't a big order. Hope to buy from you in the future,”
Patrick Snell Houston, TX
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I received the product that I ordered and I want to thank you for the good quality of services you made. I appreciate that and look forward to buying from you in the near future.
Thanks a lot”
Guy Chonel Auckland, New Zealand
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hello Phil: Just responding to your invitation to contact you re: my first order from MDA. My order was handled well. I really like the marketing aspect including a discount on re-orders.
Thanks,”
Don Covel Lake Forest, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thanks! This is to let you know that I got the other mini disc case and it is exactly what I should have ordered the first time! It's perfect. Thanks for pointing it out. Your customer service is the best. Thanks for the pens, too. I got one with each mailing.
Thanks alot,”
Chris Burkard Rockwall, TX
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I would like to thank you for such a wonderful service that you have given me. Even though we didn't actually shake hands, you made me feel that my business was really appreciated. Keep up the good work and hope to do business with you soon.
Paul Rallonza San Francisco, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"I Received My Order Today And I Am Pleased With The Products ordered. Thanks For The Coupon And Pen. The Thank You Note On The Invoice Was Nice As Well! Will Definitely Be Doing Business With Minidiscaccess.com In The Future.
Thanks Again!"
Joe Brooks Roxboro, NC
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi, I just wanted to say thank you for the great service and product you provided with me last week. The delivery was lightening fast and the overall shopping experience was impressive. I will definitely recommend your site to my friends.
Thank you again.”
Simon Choi Mission Viejo, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Wow! I received my order today. It only took two days to go all the way across the US! That's extremely fast! Everything was in good order, including the Goldies Traveler Case. I will be placing another order as soon as I get paid again (in a week or so). Thanks again for such great service- you have won a loyal customer!”
Shannon Duck Virginia
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Put a BIG check mark beside SPLENDIFOROUS...questions answered, shipped immediately, arrived right away and works great...THANKS!!!!!”
Rupert Oysler Carolina Beach, NC
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear Phil and the Team, We just ordered from you and it's already here! I cannot believe the service you guys have provided over the years when I need something fast. Thank You”
Linda Boyer KTHS Radio Berryville, AR
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Phil and team, I've been most pleased with your service and willingness to personally answer all my questions. I placed my order on Fri and received it on Mon! Quite surprised at the speed. I haven't had time yet to fool with it and see how everything works, but I'll let you know if any problems come up.”
Julia B.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Dealing with Minidisc Access has been nothing but a pleasure. I was impressed with their selection when I first happened upon their site, and immediately bought a couple of things. When one of the items turned out smaller than I thought it would be (my fault entirely), returning it was easy. In fact, I went right back and bought some more stuff, which arrived ridiculously fast. I would totally recommend Minidisc Access to all my geeky (and non-geeky) friends.
Thanks!"
Kathryn Cabunoc Oakland,CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi, Just a quick note to say I'm impressed with the speed and politeness of your service. Got the package today. Thanks,”
AB Baltimore, MD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey Phil and MD Access,
I just wanted to let you know how super fast your shipping was, and how great your product is. This is the first time i ever bought a product from you guys, and this definitely won't be the last.
Thanks again.”
Clint Buenconsejo Milpitas, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Hi there!
I just wanted to let you guys know that I am extremely pleased with the service of your site. I just ordered my minidiscs a couple of days ago, and I already received them this morning! It's amazing; I've never gotten such swift service :) I really appreciate the coupon, and the personal touch of the handwritten thank you note on the receipt. Your site is definitely first class, and I will definitely use it again, and recommend it to anyone that is remotely into Minidisc. Thanks again for such a great experience!!!
Sincerely,”
Jessie Hague Sarasota, FL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“that was fast, great job guys, I will recommend you highly to friends and I will search through your site first if I’m looking for something.
Many, many thanks.
a most appreciative customer:”
Mario Lobo Weehawken, NJ
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear MD Access,
I've received my order today and I have to say that I am again AMAZED on how fast my order came. I'm more than just happy. I don't have to worry on running out off MiniDisc's at all with you guys and gals around.
There is more I would like to add, but I don't want to make this e-mail long.
THANK YOU SO MUCH!!!!!!”
Erick Delgado Harrisburg, PA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey Phil and Team,
Well, you did it again, saved my butt LOL. The disks I ordered arrived today way ahead of my deadline (Friday).
You guys are great at wonderful communication and super-fast shipping and good prices to boot. What more could I ask for?
Thanks again and keep up the good work and I will always come back. :-D
Dave McPeak Brookline, MA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Received this (order) today. EXCELLENT service. I will be ordering again and letting others know about your site. Thanks for the quick order.”
Robert Johnson Sun City, AZ
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“My order arrived today just three days after I ordered it. Great service and I appreciate the adjustment of the shipping charges downward to reflect actual cost. Thanks again,”
Ron Kelley Chatsworth, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“To All at Minidisc Access...
I must say that the service you folks provide is outstanding; I can not tell you how impressed I was when I arrived home from work to see my package at my mailbox. I figured, coming from California, it would be here the latest Friday, since I ordered Monday evening. But it came quickly, pretty quick and I'm in New York. I'll be sure to tell my friends, family and colleagues that own minidisc players or Ipods to visit your site and order...
Thank you again for the prompt service and you made my train ride to work an easier one.”
Matthew Wood Poughkeepsie, NY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Quite simply, Thank You for everything from the personal touches like the handwritten invoice comments, the pen, coupons, and fast service and shipping. I will have no problem shopping with you again and informing others of your great Website.”
Todd Pousson Morse, LA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Phil (and all the team), I would like to thank you all for the help and professional service offered to me, although I'm over the big pond in the UK. I will defiantly be using you again and be recommending you to MD user I come into contact with. Once again... Thanks to all at MiniDiscAccess. Best Regards,”
Paul Telford-Dinsmore Suffolk, UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Well, you guys certainly are attentive, prompt, considerate and I really liked the personally written hand not from Alison on my invoice. It's really a refreshing to find a company with such a personal touch in these times and a welcomed surprised. I wish I had more money to order more stuff (don't we all wish we had more money!)
I ordered (from Canada) on the 10th of April and received my order on the 21st - I think that's pretty darn good too! Thanks again.
Oh, and thanks for the pen, the CD sampler and the coupon, you made my day!
:-) A very satisfied customer,”
Danielle Cohen Toronto, Ontario Canada
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil-
I got my order yesterday & everything looks great. We have 3 MD players in our family so we will be sure to pass any future business your way. Thanks for the good wishes!“
and
"Hey Phil-
Thanks for responding (again!) to my e-mail. You have done several "firsts" for me.
- I have never had a personal thank you note from the owner for my order.
-I have never had a company tell me they over-estimated my shipping charges & let me know I would be charged less than I initially thought.
-I have never had a company ask if my order was ok & then reply to my answer.
-And I have never had someone notice my FPO address, noting I am overseas & tell me to be safe!
Your faithful customers,"
Judy, Rod & Dan Yokosuka, Japan
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thanks for your prompt attention to my order! And, also thanks for making the shipping adjustment as well... thanks for the cool sampler cd too.. it is cool!”
Wayne Coffey Riverdale, GA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Just got my order. Thanks for such great customer service and for carrying so many great minidisc products. You have some of the coolest minidiscs out there. My husband and I have had such great experiences ordering from you that we don't order minidisc stuff from other companies anymore. We know we'll get great service if we order from you!”
Staci Burton Chicago, IL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I'm really thrilled with the speedy service I received from minidisc access! My case and blanks got here quickly, well packaged and I'm just pleased as punch at the warm welcome I received from the staff. I've been loving my minidisc player, and now that I've found a great place to shop for the accessories, I love it even more. I'll definitely be back :-)”
Stacy Spokane, WA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“MDA folks: The package arrived today, more than two days ahead of schedule! Thank you for the excellent service. My wife is sure to be thrilled with her new tackle box, I mean MD storage case. Best,”
Jay Collins Chicago, Illinois
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“It was sure a pleasure dealing with you guys! I received it on the 31st with no problems. Thanks, again.”
Pete Mighetto El Cajon, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I wanted to thank your team for the excellent service I received on my recent order. After having placed my initial order, I realized I wanted something else, and did not want to initiate another order and pay shipping twice... I called and you were able to include the additional item in the same package!! I received the order in two days and everything was perfect!! You guys and my minidisc player ROCK!!!”
Ted L. Connecticut
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil: I received my Traveler today and it is just what I was looking for. Thanks for the great service I will recommend your web site to everyone.”
Nancy Massachusetts
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi, I would just like to let you guys know that the cd wallets arrived a few days ago. I have put them through their paces and I am completely happy with them. Very small size yet sturdy, excellent! I am glad to know that you also have a sense of humor, sometimes hard to find these days! So, I would just like to let you know that I am totally recommending you with other people who have a hard time finding those hard to find items :) Kind regards and 'til the next time!”
Victor Vloemans Arnhem The Netherlands
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Minidisc Access~
Needless to say, I was certainly delighted to find your website (Yahoo/Google). As I built my MD collection, I went to music retailers to search for storage units, and soon found out that MD's remain a small part of the music market. Just prior to trying to make a storage unit myself (flunked wood shop 3 times!!!), I realized I should try looking on the web. The search paid off.”
Mark De La Torre Concord, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thank You so much for the super fast service! The product was awesome and the shipping was unbelievably fast! I ordered and received my product in the same week! That kind of customer service is NOT found anywhere but MiniDisc Access! Your company should be a model for every other Internet company.
You're the greatest!”
Kristi Machler Lewistown, MT
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I received my order yesterday and I must say that it was supercalafragalisticexpialadocius! The timeliness in shipping and receiving was top notch. I love my free gift Thanks. I will absolutely purchase from you guys again. And thanks for the personalization, few retailers realize that this is a wonderful key to have repeat offenders (shoppers) return.
Thanks a bunch."
Kimberly Goode Bristol, CT
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Greetings Phil / MDA, I just wanted to advise you that i rcvd my order on Saturday, March 13, 2004. That is amazing!! You guys completed and shipped my order faster than what it takes the other guys to just confirm an order. MDA will be my only source for MD stuff as long as your service stays the same. You run a credible professional business!! Thank you very much.”
Adolph Rodriguez Long Beach, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Thank You, thank you, thank you, thank you, thank you, thank you, I got the mic and the pre-amp, and I can't believe how clear and sharp the recordings are. THANKS!”
&
“I was very pleased with your service. I asked when my shipment was coming in and you answered promptly. I got the package in three days with a friendly message on the order sheet, and .........a nifty lil' pen. All I ordered was a pack of blank discs and I was treated like a VIP. Very cool.......”
Happy Customer (Name withheld by request.)
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“Phil, Thanks so much for the excellent help you gave me over the phone when I was deciding to buy the Sharp DR480H minidisc. The package arrived in two days, and the minidisc works flawlessly.”
Doug Largent Brooklyn, NY
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“I wanted to take a minute to let you know that I think your company is wonderful. I placed my order with you on Saturday afternoon and received it on Monday morning! All the way from California to Philadelphia…I’ve never had such fast shipping on any product that I’ve ordered online before. Just want to say – terrific job, keep it up! I’ll definitely be ordering again.”
Katherine Prioli Philadelphia, PA
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“Hi I am responding to your request to comment on your service, which I found excellent. I received my goods today, after 3 working days - a good deal quicker than usual if ordered in the UK, as well as cheaper. I therefore cannot fault your service, and will certainly be using it again. Thank you for your prompt attention to my order. Regards”
George Duncan Newbury, Berkshire England
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“Hi Alison, Just want to let you know I received my order. I am impressed! I ordered Thursday night and received the package Saturday. Bear in mind I am on the East Coast. Truly awesome customer service! Thanks again,”
John Petrucelli Trumbull, CT
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“Hiyas there :)
I just wanted to say thank you very much for everything. I was very pleasantly surprised that I you took the time to stitch up the armband for me even though you were sending it to me for free.
I really love the MD tower and even more so the armband, I used it while I was bicycling last weekend and it stayed put magnificently.
The MD Traveler Case is another great item. I was so very pleasantly surprised when I took it out of my package.
I just wanted to thank everyone at Minidisc Access for the great customer service, your generosity, your time and most of all you kindness. :)
You are a top-notch organization with a personal touch. I will definitely consider Minidisc Access my number 1 choice for all things MD (and audio), and I will recommend you to all my friends as well. :)
Thank you again!”
Jeanine Lee La Jolla, CA
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“Hey MDA,
I'm more than happy to help spread the word of the great service that I got from your company. I just love my new iPod case that I purchased from you. I originally bought the Marware product, but when I got it, I wasn't what I expected. There were return issues and the product cost was $15 more than yours.
Needless to say, I found your product online, ordered it and received it 3 days later. Fast, simple and reasonably priced. I've used it for the past week while I run and I must say, so far it works great.
I was a little hesitant that it might slip down my arm or cause skipping, but nope! It has been perfect so far.
Thanks for offering a quality product at a reasonable cost.
Happy Running!”
Natalie Fullerton, CA
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“Hello Phil, Just wanted to say thanks for your help! I ordered the adapter soon after I read your reply. I really appreciate the quick response and your help. I will be using MiniDisc Access for all my MD needs in all my future purchases. Again, much thanks. Sincerely,”
Michael Nowakowski San Diego, CA
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“Dear Sirs, Thank you very much for sending me the replacement MD jewel boxes. This was very kind of you. There aren't many businesses these days that give customers this kind of service. I WILL tell my MD friends about you!”
Wayne Rose Lynchburg, VA
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“hey phil,
hey! thanks again! i got my order about a week ago, sorry i didnt email sooner, but things are getting a little busy here. went on a little R&R trip and when i got back on the 17th, it was here waiting for me. awesome. got everything, no complaints at all. quite the opposite actually. i am extremely pleased with my order, and with the help you provided. i will definitely do business thru you guys again. thanks again!”
SPC Chris VonAhnen Baghdad, Iraq
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“hey, i got it!. thanks for the prompt service. it looks great. i'm charging the bat. now. can't wait to use it.”
David Milligan Augusta, GA
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“I just recently ordered the Sony "Eggos", which I love. I ordered them on Thursday and received them Saturday. That is amazing. I'm not used to such great service shopping online. Thanks. “
Michael Buffalo, NY
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“Hey guys, (you too, Alison),
Wanna know what I think? Well, as the younger crowd says these days, "you guys are Way Cool"... I enjoyed your site, appreciated the low prices, and - since I just received my order today - find your service awesome (not to speak of your good humor). My wife and I are just getting into minidisk technology, and recording via CD to PC to MD. It’s a totally neat way to record/play portable music.
Thanks for the great service...oh yeah, and the free ballpoint pen :)”
Chuck Petito U.S. Air Force Oklahoma City, OK VPFTC (Very Pleased First-Time Customer)
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“I received my order and thank you for the hand written note on the invoice. It was much appreciated. The service was great with quick shipping. Thank you.”
Kevin Clark Silver Spring, MD
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“Hello, I just wanted to comment on how impressed I was with the service from this site. I rarely buy this online and online retailers like this really make me want to shop online more often. I got my item very fast and as described, thank you very much for the great service :)”
Brian Hermkens New Westminster, BC Canada
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“Dear MDA, I wanted to let you know about the astonishingly fast, accurate delivery of my minidiscs. I know I should be thanking the US Postal Service, but I believe it was the processing time, and the user-friendly service that made all the difference in the world. I received my minidiscs in 2 days after the order was placed. That's unheard of anywhere in the world.
So again thank you for the great service and quality products you sell. I will be doing more business with you in the future. Guaranteed. I am pleasantly pleased. Thank you, “
Tom Bryant Albany, NY
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“Hi Phil & i'm sorry i've forgotten your wife's name, but Hi!
Now that winter break is over and school is back in session at Eastman, i have a report from Jennifer about her wonderful gift which i bought from you:
first of all she was wowed when she opened everything up - sooooooo excited! and she says it's fantastic - the Sharp model works great - her string quartet is enjoying it immensely!!
I told her to call you if she has any questions so that she can take full advantage of all it has to offer.
Just this morning, my son's cello teacher called to ask what i'd bought for Jen in the end because her father wants to get one so you may be hearing from a Mr. Gettes of North Carolina soon - i highly recommended her calling you about your "musician's package"
all the best,“
Ilene Eagle Baltimore, MD - hey, ha ha - MD = minidisc)
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“Dear Phil and the Team, Within three days of placing my order for an organizer, it was at the post office. I have always been leery about ordering from on line companies but I now know in the future where I am getting all of my MD accessories. There are very few companies that include a hand written note, it's a thing of the past for most. The selection that you carry is also great. Where I live all I can buy are the players (Sony only) and like 3 different types of discs, so finding you was a great relief. Thanks for everything.“
Ralf Meyer Flora Vista, NM
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“Hi: Thank you for your fast service. I probably won't order often because I don't need this type of item often, but was very pleased with the mini disc cases. I had been looking for the last two years since I got my disc player but no store I went in carried any. I finally went on line to look and found your wonderful website. Thanks Again”
Suzan Harrisburg, PA
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“Thank you again for your business. I'm very please with the service. I got my order very quick with the labels that I add to my order thank you. Great customer service A+... I found a new source for minidiscs. thank you.”
Jonathan Turpin Clinton, Utah
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“MiniDisc Access - Just wanted to say thanks for the quick order processing/shipping!! In addition, it is great you have the fancy minidiscs (ordered TDK Ho) that aren't available in the stores (at least in Portland!). When I need more, I will come to your site first! Thanks for the great selection, prices and reasonable & quick shipping.”
Melinda VerMeer Wilsonville, OR
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“I just wanted to personally thank you for the excellent service you provided me. And yes, as long as you have the best mini disc players, news, information, and accessories-I am a customer for life! Thank you so much for exhibiting such professionalism.”
Norastine Riley Castro Valley, CA
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“I just wanted to say that you guys are great. I got my stuff really quick. And I love that you offer items that I can't find anywhere else. You've made the whole online shopping thing very pleasurable.”
Michael Rosado New York, NY
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“You guys did a good job, on my order. I got it in 2 days and it was right on time. Thank You.”
William Granger Anaheim, CA
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“I received my stuff yesterday and all is fine. Thanks very much for your great service!”
and
“Their service was fast, friendly, efficient and professional. The staff at MiniDisc Access really went the extra mile to get my order to me as fast as they could. From my first questions before I had even decided to buy, to questions about delivery, to follow up service just to check that everything was working out fine, the staff was a great help. I know where to go for my next MD equipment purchase. Thanks guys!”
Tom Robertson St. Albert, Alberta Canada
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“Dear Phil and Alison,
I am completely satisfied with my shopping experience and will definitely shop with you in the future.”
Ricky Brown West Roxbury, MA
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“I love how fast your service was and you have a good selection for me to choose I have order twice and know I will be ordering again real soon thanks for your service and also I love the ideal you send the tracking number.”
Anthony Morgan Waterbury, CT
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“I APPRECIATE MY ORDER IT CAME TODAY, THIS BRYCO MDP-16 CASE IS GREAT! THANKS.”
GARY JOHNSON NEWNAN, GA
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“Ciao Alison, I just received my items and I'm really happy!! Well, everything’s it's ok, no break, no problem on custom, that's what I call " A perfect shipping ". I'll surely buy something else in the future about my MD, because I consider it the best media ever made. Well, I would like to wish you (and all the crew of your company) a Happy New Year. Ciao.”
Stefano Gasperini Siena, Italy
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“MDA,
Very impressed with the fast service...even over the holidays. I was surprised to get the order only 3 days after placing the order. A great internet ordering experience. Keep up the good work.”
Mike Hulin San Antonio, TX
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“Minidisc is the best format in the world. What better company to represent it than Minidiscaccess! Outstanding service, great prices, great selection! This is my permanent site for all my minidisc needs!!! Thanks:-)!!!!!!!:-)”
Armando Herpe Miami, FL
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“Thank you Phil for shipping my 2 orders and combining my 2 orders in order to save money for the Shipping & Handling costs.
GREAT MINIDISC WEBSITE!!!
Thanks again Phil.”
Gerard Remillard Oxford, MI
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“Hello- just wanted to let you know it was great doing business with you. The order came in fast and the item is great. Thanks also for your e-mails to let me know the item was shipped. I will tell all my friends about you.
Thanks and have a Happy Holiday Season.”
Ken Loomer Brandon, FL
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“Great products and Excellent service! What more can I say?”
Bill Andrews Cleveland, OH
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“I just received the MD-Port I/O from you today. I ordered it last Thursday and I received it today (Monday). Now *that's* what I call service! The thing I ordered is just incredible. It works exactly as promised, and it will be a great tool for transferring MD recordings of my music groups (I'm a HS band director) to my computer for burning to CDs. I am very impressed with your company, and I will tell my kids about this cool invention!”
Ray Dietz East Wenatchee, WA
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“I must say that ordering from Minidisc Access has been one of the best online shopping experiences I've had. You updated me on the status of my order continually, you shipped the items when you said you would, and best of all I received them the day after you shipped them (since I live relatively close to you). Top notch customer service, keep up the good work! Thanks!”
Newton Der Redwood City, CA
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“Alison and Phil, Thx for quick reply. 1.The mini disc aluminum holders are GREAT and I'm going to order a few more when I figure out how many. 2. Phil; the neoprene belt mini disc holder is great, as well....really surprised but took a run the other day and it didn't move a lot. First time in 20 years running with 2 hands free. Will be terrific for next marathon.... Your site is a good one and I'll pass it to others. Thanks again.”
Eric Leong San Mateo
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"PHIL AND THE TEAM - JUST GOT MY ORDER. THANKS FOR THE QUICK SHIPMENT. ONCE I LEARN HOW TO USE MY NEW SONY DECK, I'LL BE BACK FOR MORE. REGARDS,"
BILL BRADLEY BRYN MAWR, PA
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“Hello, I just received my package and I am very happy with everything. That is the first time I ordered something over the net and after this experience I would do it again. Very good work, and always fast answers. I like it 2! Thanks!”
Gert Clement Tampa, FL
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“I bought a minidisc carrying case from you a while back and I was so pleased with the service. not only did it get here as soon as possible, but there was even a handwritten note inside inviting me back to site and thanking me for my business. you guys are great!”
Krystal Morris Loma Linda, CA
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“I got it! very quick. Thanks so much- I will re-order soon!”
Barry Hoffman Bellmore, NY
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“Thank you for the good service and quick delivery ... and great prices. I'll come back to buy again. Thanks.”
Claudia Kent, WA
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“I was greatly surprised and delighted when my order was delivered yesterday, (Monday 11-3). Especially since I had ordered it on Friday 10-31! No one, I have dealt with on the Web, has given me better service! I am a MD Access believer!”
Frank Harrington North Grafton, MA
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“Dear MDA, Received my order on Wednesday...only 2 days after placing it! I ordered a pair of MM-MCSM-4's and a Goldies combo case. The items arrived in excellent condition. The case was right on time as I have quickly outgrown my old one and its perfect for storing my new microphones. Speaking of those mics...I am amazed at how good they sound and I know what I'm talking about. I happen to be a professional audio engineer who gets to use some very good (and very expensive) mics every day. Yesterday, during a rehearsal, I put my new mics to the test, placing them next to a pair of Neumanns! When I put my headphones on, I was stunned. Here is a pair of $100 mics holding their own against a pair of mics costing over 10 times the price! And this was a very simple set-up with the mics going right into my MD's mic in. I bought these mics mainly to use for some interviews I'll be recording but after yesterday, I'll be using them for a lot more. Hats off to the folks at Microphone Madness for making these great sounding mics and selling them at a bargain price. And hats off to you folks at MDA for offering such a wide range of mini disc products, prompt shipping and adding a nice personal touch (a handwritten note on the invoice...thanks Alison!). Its nice to know that even on the web, there are people out there who do business the "old fashioned" way with courtesy and a smile. I'll definitely be back. Sincerely,”
Mike Turpin Upper Marlboro, MD
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“I got the items. Everything is great. Will buy again. Good Job,”
Kawit Rojanavasee Bryan, TX
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“Thanks 4 B-ing there. I'm glad eye found you. I've had a minidisc for quite some time now and have not found any accessories. I will tell others about U & send them your way. Thanks again. Bye 4 now. “ & “I also want to say that my order got here today after just ordering Friday. You people are quick! Thanks again. “
David Flores Clarkston, WA
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“Hey there! My charger arrived today… that was fast! Thanks for all your help! I hope I can do business with you again in the future!”
Ken Mills London, England
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“Hey folks! BTW... I got the package safe and sound (Pardon the pun) I've just neglected to contact you to tell you... The belt is fantastic, and my wife LOVES the phones! Ta very much eh!”
Clinton Hammond Windsor, Ontario Canada
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“Rec'd my order and was pleased with the service...looking forward to purchasing other "stuff" from minidisc access in the near future...top of the list is the "clip on belt"...great price...”
Luis Colon Astoria, NY
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“MDA, Thank you for prompt and friendly service. I received my order today in good condition.
I also got a nice friendly note from Alison, and overall I feel like I have been well taken care of.”
William “Bud” Widdowson Sacramento, CA
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“Phil, Thank you for your great commitment of serving your customers right. I received my order today and I'm very pleased of the quality, price, and time of delivery. I look forward doing business with you again, perhaps soon. Thanks again,
Edgar Leonen Fort Worth, TX
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“I recently purchased 10 Goldies storage racks for my minidisc collection and am very happy with the service I received. Thanks for the hard work.”
Greg Phoenix, AZ
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“Dear Phil and Minidisc Access Team: Just wanted to let you know that I had a great first experience with your company and am looking forward to doing business with you Minidisc Access again. Alison was very courteous and pleasant, and Phil answered all of my questions. Also, the items that I ordered came promptly and packaged well. I am not too sure about the minidisc player I got in Japan, so I may be buying another one soon, and I will definitely check out your store at that time. Thanks again for all the help and great service!”
Steven Lee Yorba Linda, CA
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“I just wanted to let y’all know how great I think your service is. Besides the fact that you have a million awesome products, I have never gotten such personal touches added to anything I have ever bought online. It really made me love this place even more. So thank you.”
Hazel Vincent Port Neches, TX Serving in Iraq
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“I got the stuff. It's perfect. You guys are the greatest. I'll make you my #1 source for all future MD related needs.”
David Samuels Brooklyn, NY
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“Hi Phil and Alison -- Thanks for the quick delivery of all the fun stuff I ordered. I was really surprised to see it on my doorstep this morning! Most of it is going on a trip to Hawaii next week, so I'll be thinking of you while I'm sitting on the beach.”
Linda Matkin Alamo, CA
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“Hi, I bought an Armband carrier this week. I just wanted to let you know it is a far superior product than the one I got from Sony. I was surprised to receive it so quickly. You give great service. Keep up the good work and when I need something in the future I will look at your site first. Thank you.”
Evar Johansen La Habra, CA
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“Dear MiniDisc Access folks, Today I received my (small) order (a 2 inch web belt) which I called in only a couple days ago... thank you for shipping so promptly and for being so fair on the shipping and handling! It was a pleasure talking to Phil (who took the order) and it was a nice note that Alison wrote on the invoice. You guys really know the value of customer service... I hope to order from you again soon. Have a great day!“
J. L. Adelman Alexandria, VA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ “was quick n easy, not sleazy or cheesy; it was a breezy, like dealin' with Wheezie (of the Jefferson's) we got our item before I could sneezy, didn't make me queasy, cuz you aim to puh'leezy i'm weak in the kneesy that your service is as slick as a spoon dats greasy Phil and the team is krunk, so sheezy ma fa'sheezy”
Vince Canlas Atlanta, GA
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“Dear Alison, Thank you for the prompt service, and the handwritten sentiments. I have received the products that I ordered from Minidisc Access, and am delighted with the usefulness of each item. I found your site well constructed, and easy to navigate. Keep up the good work!”
Richard Gonzalez Manasquan, NJ
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“I would like to say that I am grateful for your web site. I have been trying to find a place that has a wide variety of things for MD players. I am also happy with my purchase and ordering my accessories were great. Keep up the good work and I will be a customer as long as you guys continue to bring new and exciting stuff to your website.”
Mario Knight Bronx, NY
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“Hi Phil and the Team,
I got my order of minidiscs. I must compliment you on your response time... it is fantastic! As soon as I give these Savit MD 74's a run for their money, I will respond with another email giving you my impression of them. So far, I am not sorry I am dealing with you. Thanks for your quality of service... “
Ray Miller Boise Idaho
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“Just got my order and you guys are great!! Fast, friendly and with reasonable prices. And, I got one of those Goldies minidisc cases (in pink!) and it's the cutest thing ever!! Thanks! Will definitely order from you again.”
Staci Burton Chicago, IL
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“You have the best MD site I have yet to find! Excellent information plus an extremely wide selection of merchandise. I was hoping to find one type of MD storage case, but instead found more than I would have imagined available. Immediate service, I was amazed at how quickly the package arrived. The personal e-mail and note on invoice made me feel like a valued customer. That is rare in today's retail world. I'm sure I'll be back!! Thanks again!”
Casey Grabowski Schaumburg, IL
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"I was very satisfied with my order, and I would love for others to feel comfortable in placing their order! Best wishes! Jeff Laguna Tucson, AZ
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“Hi, I just wanted to thank you for your service. You guys processed my order so quickly that I was amazed to have the shipment in my hands within only a couple of days! I also liked the handwritten note on the receipt. It really made me feel appreciated. I will definitely be ordering from you guys again in the near future. Thanks again,”
Joe Fehrenbach Scottsdale, AZ
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“Thanks for your services. I’ve been looking for a way to store all my md's for a long time until I came across your website.”
Carlos Jaquez Basalt, CO
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“Hey all, Recently orderd a MD case from you. Placed order on Wed morning and received it by Fri afternoon!! Very impressive! I will be ordering from you again. I’m getting MD fever thanks to your site and your links. Thanks again,”
Michael Scott San Antonio, TX
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“I just can't say enough good stuff about the folks at MiniDisc Access. They have great, one-on-one, personal service, and fast response. I'm so thrilled that my mic order arrived in time to use it tonight at a meeting!”
Deanne Kearns Sioux City, IA
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“Hi this is Timothy or order #7603 I have no complaints about your service. Really I was surprised that the package came so quick. I know one thing, i will continue to order from you again and again.”
Timothy DuBois Brooklyn, NY
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“Hey! I just got my package from minidisc access and i just wanted to let you guys know i'm really happy with all of it. i think i'm turning into an MD-phile (and fast). the goldies case is absolutely perfect, the headphones are great too (the ones that can switch covers red to black) and i'm just annoyed that i hafta go to work in a bit and i won't get to do any recording till tomorrow. thanks a lot guys! i just wanted to give you some words of encouragement for having such a wonderfully helpful and cheap site. ridiculiciously yours,”
-Pete Butkiewicz Norton, MA
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“I just wanted to tell you guys how great I think your service is. I placed my order and I received it just three days later. I also received a friendly letter and a free pen with my order. I look forward to doing more business with you in the future. Sincerely,”
Mark Dean Clinton, MD
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“Amazing!
I ordered over the weekend, and you have it on my front porch on WEDNESDAY, all the way from Sacramento, CA, to Georgia, via "regular" USPS Priority Mail!
You also proved your company's integrity by honoring the coupon I entered when I placed my order. This is very encouraging.
Further, the nice handwritten note on the Packing Slip from Alison represents some-thing in the way of truly excellent Customer Service --- something I have not experienced in a long while...until now!
Another thing that came with my order (besides the cute complimentary ballpoint pen) was NEWSPAPER packing material, something else that I have not seen in quite a few years! What a concept - utilizing naturally biogradable material for packing, instead of those foam peanuts!
Whenever I recover from the lumps my wife gave me for placing this order, I'll be sure to place my next MD Accessories order with your company!
Best regards,”
James Williams Sacramento, CA
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“Dear minidiscaccess.com, Just wanted to drop you a line to say how prompt and friendly your service was. I ordered some blank MD's online a few days ago, received a "shipped" confirmation email, and the next day the package was waiting at my doorstep. It was so nice too, to have a little hand-written note on my receipt, it makes things feel a little more personal in this impersonal world! Thanks again, and I'll definitely be back when I run out of these blanks! Congrats on your great customer service.
Ariana Kim Saint Paul, MN
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“Dear Phil and Team, Well, this is simply amazing! Not only was the experience of ordering from you laid back and good fun, but that must be some kind of record for delivery. I know I paid a fair amount to get it to me in the UK, but from order to delivery was exactly 5 days and that included the weekend !!!!
I shall be back again and again. As long as I have a minidisc player, I will be ordering from you.
Many thanks”
Christine Giannoni Jersey, Channel Islands, United Kingdom
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“Thank You MDA- I ordered a lapel mic, some MD Blanks and an accessory cable and you guys had it to me 2 days later. I am very pleased with the service I received and I will definitely be coming back to you for more stuff- especially as I figure out how to use this new recorder. Thank you once again. Keep up the good work.”
Chris McMichael Knoxville, TN
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“Hello, I received Sony Eggo headphones and the free minidisc case today. Thanks for the super-fast shipping and the great products. I have read great things about the Sony Eggo headphones, but Sony has made it almost impossible to buy these headphones in the US.
Thanks for carrying these headphones and at such a good price. Please continue to import these headphones and other minidisc accessories that Sony refuses to export to the US.”
Teresa Wichita, KS
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“Hey ya'll, well thank you once again for an order expertly filled. I got the package today to my great surprise. USP priority is really a wonder. I wasn't expecting it till wed, good choice in carriers i must say. You really do a wonderful job w/ the site, i tell people all the time... unfortunately they have yet to see the light and actually make the jump from mp3 players to MD technology. *sigh* their loss.” Ryan Nelson Metamora, IL
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“I am really impressed. Your quick turn around and quality products have made me a MDA customer for good now. Thanks,”
Shawn Orem, UT
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“TO: minidisc access Wow, I was really surprised to see my order on my porch today when I got home from work. I have been ordering stuff online for years, and I must say that this is the best service I have seen yet. Every thing that I ordered came in a neatly packed box EXACTLY the way I ordered it with no substitutions or back orders, in two days. VERY NICE. I just wanted to let you know the good service is appreciated. I will definitely be doing more business with you and recommending this business. Thanks,”
Fred Moffat San Lorenzo, CA
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“Hi, I received my order today and I am very happy. I appreciated the personalized and friendly service and the merchandise is excellent. Even when I changed my order at the last minute I was easily accommodated, thank you! I will definitely order again! Sincerely,”
Adam Andersen Naperville, IL
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“Hello, I received my mini disc labels a couple of days ago, but I've been too busy to answer...I think your service was terrific...er, splendiferous! The website is very easy to use, the shipping cost was extremely reasonable compared to other e-tailers, and the package arrived unharmed and on time. And I agree with everyone else: the handwritten note is a small but very appreciated gesture. Thanks so much, I will definitely buy again!! “
A.O. Toronto, Ontario Canada
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“Your service was great. I really appreciate the follow up and quick service.” Hank Novak Cameron Park, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I wanted to thank you all for the quick way in which my order was processed and sent. I will be using your site again to buy minidiscs.
Thanks!”
Tom Morgan New Orleans, LA
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“Hey thanks for the swift order processing and shipping. Your web site is easy to navigate and the item descriptions are right on. I plan to do business with you in the future and will tell all my friends. THANKS !!!!!”
Brian Bradley Auburn, WA
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“Hi Alison:
I just wanted the thank you and everyone at Minidisc Access for the quick delivery and service. I'm new to the MD format and was just browsing when I found your web-site. Excellent service...Five ***** I'm sure I'll be back for another visit with your fine establishment and will tell everyone on this side of the Atlantic...”
Larry Clark Carolina Shores, NC
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“Hey, thanks for the quick shipment. I'm very happy with the service. Thanks for the pen and MD's.”
Anthony Figueroa Rocky Hill, CT
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“Thank you for very fast shipping. Please keep coming up with more great MD products!”
Erika Peinado El Paso, TX
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“Hello, I wanted to take a minute and complement you on your great service and selection! I'm new to minidisc and after much research on the 'net, I've found your location the absolute preferred source for my needs. Very quick response to orders, the Xitel MD-Port I/O was delivered in 3 days! Also, the personalization from Alison on the receipts is a nice change from the usual computer printed "personal messages" from other online businesses.
Keep up the great work!”
Jay Anderson Baytown, TX
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“Hi Alison ... Thank you very much for such a fast delivery on the pen mic! I wasn't expecting it until Sat., and was surprised to see it on Fri. Again, thanks a bunch!!!
And I'll be sure to order more stuff from you when I need anything. Can you tell Phil, I think his name is, thanks, too? He took my order over the phone.
Have a great week.”
Carin Ishida Weed, CA
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“Minidisc Access is a terrific service run by terrific people. Since you spelled it for me I will say slendiferous.”
John Gallagher Philadelphia, PA
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“Hey guys- My name is Max Matzen, I just ordered a Sony microphone for my MD last week. If I had known about your site before, I would have saved a ton of time looking around for what I needed!
I want you guys to know that you are awesome. I couldn't be happier with my order and the speed in which it was processed. If I need anything associated with MDs, you guys are first on my list!
Thanks so much!”
Max Matzen Jacksonville, FL
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“Thank you for the wonderful shopping experience. The xitel md-port i/o arrived today (how quick!) safe &sound. I'm sure, when I get a chance to use it, I will enjoy my MD recorder so much more now. See you with the next MD need.”
J. M. Young
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“Greetings, Shipment in hand! What can I say that all of your other customers haven't already said about your great service? This was my third order. The AMD 6036300 MiniDisc Flip-Box is damn cool.”
John Pedit Ypsilanti, MI
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“Hello, I just received my first order. Thanks for the fast shipment. The organizer and the minidiscs are great and your prices are great too.”
and
“Hello, I received my new order. Thanks for the really fast delivery. Minidisc Access has the best selection of accessories for minidisc owners. Thank you,”
Teresa Witchita, KS
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“Dear Folks,
The Goldies organizer arrived and it is great. I feel very European carrying it. The package arrived quickly and everything was in good order. I've got to sort out some storage options, and when I do, I'll be back. Minidisc is the way to go, and Minidiscaccess is one way to get there.
Thanks.”
Michael Davis Arlington, VA
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“I have ordered two batches of stuff from you, and I am very impressed. Both my orders arrived in only 3 days. That's amazing. I live in a very small town out in the middle of nowhere and it usually takes forever for me to receive packages. Both shipments were very well packed and everything in perfect condition.
I will recommend your company to all my friends!”
Jeff Wessinger Marietta, GA
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“Placed orders on the 14th and 15th…. Got the Goods on the 17th. Great service and fast shipping… Thanks”
Rik Screen Eugene, OR
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“I received my order yesterday and I am VERY happy with your service and product quality/availability. It was "splendiferous"!!!!
Thanks very much,”
Lorne Currie Vancouver, WA
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“MDA gang:
So - you want to know what I think? Well, you asked for it:
The service was dynamite - order traveled the country, left to right (from you to NYC), in two days; can't beat that!
There was $9 and change on the postage sticker but you charged me $6.50 for shipping. Classy.
The Goldies MD-20 storage rack looks groovy to the max. But I'm hip to your plan: You know I will love it so much that I will get additionals as I need them.
And that TDK Music Jack 10-pack: these are the best-looking MDs I have ever seen. They sure have a good industrial designer in their employ.
Add to all this Alison taking the time to drop me a little personal "Hi" - not a big deal but really a nice touch - AND a free pen - again, a nice touch.
No! I didn't like my MDA experience. I LOVED it. You guys are doing business the right way. Keep it up. I hope all the attention to detail pays off for you down the road.”
George Ziskind New York, NY
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“Just got my order, thank you and saw the offers for free disc on next order, your service was prompt, personal (Alison's note on receipt) all this on my $17 order, you can bet I’ll be back.... Thanks,”
Jim Cockrill Tacoma, WA
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“Hi! I am just dropping a line to say that I have received my package, and I am extremely pleased and satisfied with the great service and quick turnaround. I was pleasantly surprised to find a personalized invoice, even autographed by Alison :). I am new to the MD world (I have had my player for less than a month) but I can truly say with service like this, as well as the quality of MD technology that I recently stumbled upon, that I am here to stay. And I have hundreds of CD's that I need to convert to MD, so MDA will be the place for me whenever I need blanks or accessories. Thank you both very much! A VERY satisfied customer,”
Abdul Smith Hillside, NJ
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“Hi Guys, Just walked outside and found the package. What a surprise! Very nice packing, not a crush or dent on the box. Everything inside was very well packed. BTW, thanks for the pen/black ink. I'll be using it. You guys rule. Will check your site often. Thanks again,”
Woody Orlando, FL
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“Thanks for the best online service I've ever received.
James B Johnson Houston, TX
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“Everything received in time. Great service and MD's selection. Thanks.”
Andrey Menshikov Cliffside Park, NJ
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"Just wanted to drop a line and let you know that I received my order fast and correct. Thanks for the service. Long live the MD!"
Jeff Shriver Breinigsville, PA
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“Just wanted to let you folks know that I received it on the 14th and you are 'Terrifico' and 'Splendiferous'! Thanks Alison for welcoming me back and I tell all the new to minidisc about you. Thanks,”
Clint Zephir Newport, NC
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“Damn dude, im sorry i was so questionitive about buying the uni-directional mics. I just taped the vines and the music concert and the results are great! Thanks for all the help and the wonderful customer service.”
Mike Mattison Oak Lawn, IL
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“MINIDISC ACCESS IS AWESOME!!!!! AFTER SHOPPING AROUND....MY WIFE AND I BOTH AGREE THAT MINIDISC ACCESS HAS THE BEST QUALITY PRODUCTS FOR MINI DISC USERS AT THE BEST PRICE........DELIVERY WAS FAST...... AND WHEN I OPENED MY PURCHASE TO FIND A HAND WRITTEN NOTE.... IT PUT THE WHOLE THING ON A PERSONAL LEVEL........ I FELT LIKE I WAS DEALING WITH A FRIEND.......THANK YOU MINIDISC ACCESS FOR THE CARING AND PROFESSIONAL WAY THAT YOU DO BUSINESS......EVERYTIME I THINK MINIDISC.... I WILL NOW THINK MINIDISC ACCESS.”
Joseph Alberts Merritt Island, FL
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“I received my Minidisc armband a few days ago. Great product! Thanks for the superb service.”
John Justice Houston, TX
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“1) Thank you for responding so quickly. 2) Thank you for being so kind. 3) Thank you for being so cooperative. 4) Thank you for being such a wonderful and personal provider.
If it matters any I really appreciate how business is being carried and ran. You can definitely look forward to getting many more orders from me and my people. Once again Thank You, little things go a long way. Please send me the Goldies silver case.”
Oliver White Port Jefferson, NY
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Hi Phil & the team - Great experience with MiniDisc Access; Awesome selection of products & super speedy shipping. Very satisfied. Thanks!”
Thomas J. LoPresti Guttenberg, N.J.
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“Ordered my stuff 3/20 got it 3/22 really great service again guys. Keep it up.”
David McPeak Brookline,MA
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“I just received my first order for your company. It was complete, fast and your prices are great. I'll be back.”
Chad Kurtzman Phoenix, AZ
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“I ordered an MD case on 3/13/03. I received it today in the mail. The item is just as described and the service was very fast. Thanks for doing a great job and I look forward to doing business with you again.”
Ken Martin Rapid City, SD
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“I just want to give you the feedback that I am so impressed with Minidisc Access. I am so excited that my order came in so quickly. I will definitely shop your site again! Thank you!
Paula New York, NY
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“Phil and the team,
I just got my order in the mail. Very fast (though being in Placerville doesn't hurt). Also, thank you for the second email regarding the free traveling case. Very thoughtful of you. Next time I look for MD stuff through the internet will be with you guys!!
It’s been a pleasure doing business with you.”
Vinh Anaheim, CA
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Hi Phil I just wanted to say thanks for the belt – it’s great - why we can’t get them in the UK i dont know!! Also - the delivery was excellent!! Arrived this morning - took 3 days!! Cheers!
Carla Booth Wilmslow, Cheshire England
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“I'll spread the word about your service. The MD player is definitely the best portable music device to accompany a workout, but I could not obtain a specific accessory I needed for my MD until I discovered your company. I'm certain that you will receive more business as more consumers begin to realize the value and reliability of MD players but find there are few dependable sources in the US that offer a variety of MD accessories at a fair price.
It’s wonderful to find a trustworthy company on the Internet that is so willing to meet the needs of consumers. You're filling a gap in a market that is currently overlooked in the US. I wish you well and will certainly return to your site to make future MD purchases.
Thank you,”
Mathew Wilkerson Fredericksburg, VA
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“This is just great! This is how e business should be!, select your product(s), make a payment and receive it in 2 days!, and the note on the bill gives a personal touch that reminds you that your doing business with people who care. Nice work, no doubt I'm gonna keep buying from you.
Thank you!”
Héctor Escárcega Duarte Calexico, CA
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“Phil and crew,
I've been visiting the MiniDisc Access site for a while browsing the products and reading customer comments. I finally made a purchase of some blanks (less that $2 ea) and a case. Both arrived within 2 days: great shipping time and a really nice case/organiser. I haven't used the blanks yet as I'm building up a stock to convert my vinyl collection to digital but I'm sure I'll be back for more. Thanks for fast and friendly service and a large and varied MD product line.”
James Herring Huntsville, AL
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“To All at MDA,
I received my order today. I would like to say I am very pleased with the service and the items delivered. It was a great all around experience. I'll definitely be placing future orders with you. I'll leave a positive review at MiniDisc T- Station to say thanks.
Thanks a million!!!”
Dave Kyak Harrison, NJ
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“Dear Minidisc Access, I received my order In record time, a very Splendiferous Job, thanks a bunch! Sincerely,”
Larry Nix Des Arc, AR
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“Great service and quick turn around time in sending the product out!”
Chris Hill Goldenrod, FL
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“I RECEIVED MY MINI DISC HOLDERS. I JUST WANT TO SAY THANK YOU FOR BEING SO CONSIDERATE OF OUR SHIP’S MISSION AND GIVING ME BOTH HOLDERS. I’LL SEND YOU MORE CUSTOMERS AND CONTINUE TO PROTECT OUR COUNTRY... THANKS AGAIN...”
Jeff O’Neal USS Mount Whitney LCC-20 Norfolk, VA
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“I received my order on Saturday. Thanks for the great service you provide!”
Jason Wright Irving, TX
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“Dear Phil and Alison, My latest order arrived today, all the way over here on the East Coast, in just 3 days. Great service and nice product. I appreciate having the 4 bonus Music Jack MDs also. They look good, and I look forward to trying them out. Best to all of you.”
Customer Cullowhee, NC
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“Just ordered some Sony Neige 80 min. MD's (order # 5996) and I am very impressed with what I ordered and the speed of delivery. I wish some of the other companies I order from did as well as yours did. I will order from you again.
Joe Lopez Sanger, CA
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“I don't spend so much on minidisc but still i find myself always coming back here... This is where i always get what i'm looking for and nowhere else! “
Francois Flibotte Montreal, Quebec Canada
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"Just wanted to commend you all for your prompt and pleasant service. The handwritten note on receipt is a nice touch, actually put a smile on my face as I was having kind of a rough day. Thanks."
Greg McIntyre Budd Lake, NJ
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“I ordered on Saturday and I got the package today (Monday)! It's like magic! I haven't even had time to set up little MD beds for my new freebie discs! LOL
Thanks guys! Another job well done. This is the reason I only buy MD stuff from you!”
Janine Beaulieu Center Line, MI
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“Hi all at Minidisc Access, You guys were wonderful!!!! Not only did we receive everything before we thought it would come, but the customer service was outstanding. You were so very nice and helpful, and just had a pleasant attitude for your customer. I felt so appreciated!!! It was great! We told all our friends this is the best place to get all your needs for your mini-disc. No more buying for my fiancé, I am planning on buying one soon for myself just because of the great service and time. Look out you might have to tell me to stop buying items..... Thanks again,”
Sheeda Givens Mattapan, MA
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“Received my minidisc holder. Thanks for the super fast service.”
Wil Eades Vista, CA
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“Phil & Alison- I placed my order late on the 4th and it is already here, even with a nice note from Alison! I love doing business with you guys! I went back and read your bios...loved it! Keep up the good work and thanks for supporting MiniDisc! I am set for blanks for a while but I will definitely find some way to place another order soon…. Again, thanks for the great service!”
Kevin Martin Plano, TX
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“Minidisc Access Team, You guys have a great site. Navigating the site and placing the order was smooth and easy. Your response and fast shipping was one of the fastest I have seen.
Keep up the good work, I will continue to shop at your site and recommend you to all my friends.”
Alex Payan San Elizario, TX
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“Phil &Team.... Just a note of thanks for your quickness in getting to us. It has restored my faith in buying 'on line'. Oh yeah....it was a pleasure to hear a 'smiling voice' on your side!!”
Tom Cabaniss Owner Peach State Quartet Atlanta, GA
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“Hi, Just a couple of lines to thank you for the quick shipment. I am impressed. Got everything as expected in record time. Great doing business with you guys. Already marked in my favorites. Warm regards,”
Hugo Barsanti San Mateo, CA
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“Just dropping a quick note to say you guys worked great! You have a great selection of MD merchandise with a quick and easy to us website. I plan on using your for all my MD needs. Thanks again!”
Jon Scharfencamp Avon, CO
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“Greetings, I just received an order of blank MDs and headphone earpiece covers. Great service. We'll definitely be shopping with you again.”
Steven Grahn Chico, CA
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“I love it!
The gym is much more fun now!
Thank you!”
Stephen Ebbett London, England
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"I'm very pleased by the MDA crew for their willingness to communicate to their customers and their quick process in orders and shipment. Two thumbs up! Three if I had a third thumb."
Tze Chung Wong Fayetteville, AR
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“I just wanted to drop you a line to let you know that I am very impressed with your web site. You carry such a wide variety of products. I could not believe how quickly I received my orders. I have told everyone with a MD player about your site!!!
Thanks for making on line shopping a pleasure again!!”
Krista Schumow Lindenhurst, IL
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“Hi. I just got my "traveler" case and it's better than I thought it would be. Everyone was extremely friendly in a genuinely conversational way (very refreshing). My order got here fast and in perfect condition. Thank you very much.”
-B. Luckowski Austin, TX
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"I received my MP3 case today and all is well. It's pretty much what I expected, unlike that 8 piece luggage set my wife ordered from some other company a few years ago. Thanks for not making me look bad! Many thanks for Alison and Phil & his gang (?) for looking after this. Have a great week. You folks do great work."
Don Shafer Mississauga, Ontario Canada
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"Dear Phil and Team:
Thanks so much for the superior service. I was shocked when the MiniDisc arm band cases showed up today. Since I ordered on Friday, I did not expect them until at least Wednesday.
Great job!"
Daryl Sheffield Hilliard, Ohio
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"YOUR SERVICE HAVE BEEN ASTONISHING....I WILL AGAIN PLACE FUTURE SERVICE WITH YOUR COMPANY....THANK YOU FOR YOUR SERVICE"
Eugene Davis Flushing, NY
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"Greetings! I received my package today. You asked for me to respond, so here it is.
WOW!!! What terrific service. I found your site looking for earpad replacements for my Sony MDR-54 headphones. Even Sony couldn't help me! Then I saw the headphones. Both my kids are in college and wanted a pair to take back with them this SUNDAY and MONDAY. They are so happy!!! They both have the address of your site in case some of their friends in the dorms want the same headphones.
Thanks again!"
Edward Gonzales Topeka, KS
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"Thank you for the quick response to my orders and the waiving of the shipping on the second order (they were shipped together). I was very impressed with the correspondence regarding my order, the timeliness of the order, and the actual prompt shipping. Look forward to doing business again in the future, and I would recommend your site to others.
Thanks again."
Jeff Yost Collegeville, PA
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"SUPER Customer Service! I had my items delivered in three business days following my order. Excellent response to my email question and the personalized "thank you" on my invoice are things that will keep me coming back. Prices very good too, and my free traveler carrying case/organizer is greatly appreciated.
Ordering from your company has been an outstanding experience. I will order in the future, and I will recommend you to others. Thank you!"
Todd Schluesche Monroe, WI
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"To Phil and the Team,
I am extremely satisfied with the service you have provided. The price, quality, and service have been excellent and based on my experience so far with internet purchases, have found you to be second to none. Definitely look for me to purchase more items from your site. Take care and happy new year.
Best,"
Daniel Podolsky Encino, CA
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"I read all of the great comments about how fast the service was and was pretty impressed, but what impressed me more was the actual service, i ordered on a friday night and had my order on monday.
thanks a lot!"
zach stewart phoenixville, PA
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"hey there phil, alison and all,
rob in ireland here - just want to say thanks a lot for the quick and friendly service i got from MDA in my order - i've only just got home for christmas now, but i believe it got here ages ago - crazy to think that an order can be processed and get to me from the other side of the world in such a short time!! and the personal service was fantastic - so thanks very much again and i'll make sure to come back whenever i need anything to do with minidiscs!! :)
merry christmas to all!!"
Rob Matthews County Mayo, IRELAND
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"OUTSTANDING CUSTOMER SERVICE FAST DELIVERY AND GREAT MD SELECTION ARE THE TRADEMARKS OF THIS COMPANY.!!!!:-)...THIS IS WILL BE THE SITE FOR MY MD NEEDS......:-)"
Armando Herpe Miami, FL
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"I recently bought the combo, minidisc case/organizer... and let me tell ya'll that thing rocks! I took it on my trip to Mexico and I don't know what I woulda done without it. It held my discs accessories, and my MD.
Perfect thing to have... highly recommended."
Mario Estrada Palmdale, CA
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"Dear Phil and Alison... My last order came on the 17th, which was the same day I got your email saying it was sent. Talk about fast service...you guys are too much. And the Nude Sony (great name) earbud/headphones are the best and most comfortable I've ever had which is why I'm getting another pair. One pair just isn't enough in this household. Hope you're keeping dry during this wet and wetter winter we're having.
Merry Christmas and Happy New Years to you both!
Aloha..."
Chuck H. San Francisco, CA
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"Phil, I just wanted to thank you for great service! I received the order I placed with you yesterday (Monday), and everything looks great! Thanks for the free case and headphones, which will get a lot of use I'm sure. I wish all online merchants were as friendly and fast as you! I'll definitely buy from you again.
Thanks again!"
Andrew Madsen Salt Lake City, UT
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"Thank you. Everything was perfect and it took only two days to get here to New York. Free pen, coupon and a hand written thank you... AMAZING! The best online shopping experience yet..."
Adam Brozik :) Woodmere NY
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"Howdy, My MINIDISC ACCESS user experience: The way it should be, no muss, no fuss and fast! Thank you,"
Kevin Keller ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"The second time I've ordered from you in a couple of years and you all are the best company I work with. Friendly, considerate, kind and personal business. You're just like dealing with friends and family.
Happy Holidays to everyone."
Bob Rutherford White Mountain Music and Entertainment www.whitemtmusic.com
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"Just a note to let you know that i received my order. Wow! Super Fast Shipping! The armband is a perfect fit. Glad i went with AM. Tune Belt would have been too small.
Happy to do business with you guys."
Greg Nazuka Rosemont, IL
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"I got my belt case today. I ordered it Sun and it got here Wed. Great customer service! I was very impressed with how quickly I got the product, the personal touches, and how nice everyone is that I've talked to. I talked to Phil when I placed the order and he was extremely helpful! I will recommend your website to my family and friends! Great Job! A Very Satisfied Customer,"
Shannon Sommerville Huntington, WV
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"I must say, I was very impress with this whole process. I got everything I wanted, at a great price, a good deal on shipping, and it came in just a few days! Excellent service! And it was nice to see human writing on the order invoice, it shows you care about the customer. I felt so special ^_^.
But seriously, I got what I needed, in good time, and I am so happy. Looking forward to being part of the MDA family and in fact am placing another order now.
Thank you again. Good Job. Kudos to you!"
Maureen Hawlik Davie, FL
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"Dear Phil and the Team at Minidisc Access, just wanted you to know that I'm extremely satisfied with your service: fast, good prices, good shipping, friendly and professional. It's good to know that there are online stores like yours. Anyway, I left a comment or two in the "review" site. Thank you again."
Carlos Concepcion San Juan, PR
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"I really dig this neophrene belt/pouch I got from you guys. I ordered it from your website and it was here in a few days. you have the best selection of MD gear I've seen. I will surely be ordering from you again. not only do you have cool merchandise, you have hard-2-come-by information as well. I even spammed your site on Usenet! I'll be talking to you later!"
Bill Graham Phoenix,AZ
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "Hi, My MD Case arrived safely today thanks. 3 days from despatch to arrival - I'm impressed! Thanks again, best wishes,"
Will Witham Totnes, Devon UK
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"Phil and the Team: The items in my order placed on Friday, 10/18/02 were received today, 10/21/02 at 1:30 PM. One could not hope for faster service. Thanks."
(Name withheld at customer's request) Hollywood, FL
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"Phil,
I just received my order which is the M111 Lapel Microphone and it looks great. I haven't tried the item yet, however, I'm confident that it will work just fine. What really surprised me was how fast the item got to me. I ordered it on Friday and I received it on Monday. Great service and follow up and speed of delivery. I would certainly buy additional items from you and your company. Thanks,"
Matt Englehart Phoenix,AZ
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"I think your service is excellent. Shipping was lighting fast as well. The next time I want any MD gear, I know where I will buy from. Thanks,"
Nawee Butsuntorn Mountain View, CA
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"Appreciate the quick order, I received the MD labels yesterday here in Germany."
Samuel McClellan Centennial, CO
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"Hey Phil and Gang.... Got my order and it's Great!! You guys are on top of it for sure.. I had some ordering problems and you were right there to let me know and help me get it taken care of!! Much Appreciated! I'm actually ordering another case right now... I have more MD's than I thought! Thanx a bunch guys...."
Josh Burke Bend, OR
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"Dear Phil & Team, I just had to write you a quick note to say thanks. I placed my first order with minidiscaccess.com on Wednesday (Oct. 9) and it was here waiting for me today (Oct. 11) when i got home from work. The range of products on your side is impressive; the online ordering experience was painless; and my order arrived promptly, accurately, and in perfect condition. I'm thrilled to know I now have a reliable resource for my MD needs. I love my little player and I'm sure you guys will be hearing from me again -- and often. Best,"
Kelvin Fincher San Francisco, CA
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"Thanks so much for your interest in the customer's satisfaction. I am very pleased to know I can get the minidiscs without a problem. I buy them for my father who uses them to sing in church and he has a hard time getting them where he lives. The service was outstanding! I was not expecting to get them so fast...keep up the GREAT work guys!!!! Thanks again - Sincerely,"
Rhonda Brown Martinez, GA
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"Thanks for the quick service, Minidiscaccess. You've made my first Internet purchase a memorable one. I got what I wanted when I wanted, and you definitely have my business in the future. Sincerely,"
Brian Singler Anchorage, AK
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"Just a quick message from London, England to say thanx for the quick delivery. I have received the MD case. Regards,"
Daniel Shrier London, England
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"Thank you so much Phil!! I received the order in yesterday's mail. I have posted positive comments on your website regarding the excellent service and attention you gave my small order. It's people like you that makes Internet purchasing a real pleasure! Best wishes,"
Wayne from Atlanta
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"I just received your package today. I ordered it Tuesday night and it got here Thursday afternoon. I can't believe how fast it got here, since you are on the west coast and I am on the East coast. Once again thank you for your great customer service. I will keep you in mind for future purchases!"
Andrew Q Burris Fort Bragg,NC
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"Hello again!
I finally wanted to say thank you for my minidisc armband. I have been so busy using it that I haven't had the chance to say thank you! I looked everywhere...I really did, and your website was the best. Since I work at a fitness club, I'm a walking ad for your company when I workout with my minidisc armband! Thank you for such a fantastic job!"
Sincerely,
Leslie Stoops San Antonio, TX
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"Thanks guys,
The armband arrived ok while I was away - nice present to come back to! Thanks for the swift order and friendly communications; you've been really helpful. Just thought I'd write to say thanks, because I think this sort of customer service deserves encouragement.
Keep up the good work!"
Thanks,
Ian Cuddington Hilton, Derbyshire England
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"Order arrived Saturday, 9/21, and I'm very pleased. Thanks very much for your prompt service."
Carey McGleish Orion, MI
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"Dear Phil & Alison,
I just want to thank you so much for your help and prompt attention to this order. I received it yesterday and the product is fantastic! I'll be sure to tell everyone with a mini disc about your website!"
Regards,
Celeste Jackson New York, NY
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"I want to tell you that you are the best online merchant I've encountered. You sell things that some other places sell for higher prices, for worse service, and without customer personalism like you do. The note was very SWEET and cute and thanks for your words and concern. Also, my "special directions" for shipping were awesomely followed to a T. :) Thanks for everything, and when I need ANYTHING MD, or and friends do, I know where to go."
Sincerely,
Chris Etscheid Bolingbrook, IL
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"Alison, Thanks very much. Got the little package and the carrier is exactly what I was after. Count me as a satisfied customer. Warm regards,"
Dave Lynch Toowoomba, Queensland Australia
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"Hi all, Believe it or not, but I received this order today! Only one day to cross the country! I just wanted to express my gratitude once again; you both have a great operation and are a pleasure to talk to. Thanks again for your super-quick service!"
Scott Macbeth Westport, CT
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"Hi Alison and Phil. I wanted to let you know that my that my recent purchase with your company has been one of the most positive Internet shopping experiences I've ever had. You're Web site was easy to navigate with an extensive inventory and excellent prices. I've been looking for a case to strap to my arm for a couple of weeks now and you had not one, but two to choose from and at very competitive prices. I found exactly what I was looking for-at prices less than I was expecting to pay-and you got everything to me so quickly.
I just received my order today, with a hand-written invitation to return to your store. I appreciate that Alison. With so many companies treating people like nameless consumers, this extra step makes me feel like you truly care about the company that you are running and your customers.
By contrast, I ordered some minidiscs from another company on the same day (unfortunately for me, it was before I found your Web site). I paid a few dollars more for the disks than what you charge, they charged me nearly three times as much for priority shipping and after several e-mails asking them where my disks are, I find out that they haven't even sent them yet and that they are being shipped tomorrow. What a difference. I wish I had waited 30 minutes and then I could have ordered the disks from you and I would have had them by now and saved money.
The next time I need to order MiniDisc supplies and accessories, I'm definitely going to order from your company. You two are just great and you are doing a wonderful job. I hope all of your customers appreciate you two as much as I do."
Russell Weller Graphic Designer Casper,Wyoming
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Alison & Phil,
I have ordered my MiniDisc armband on thursday and received it on saturday, 2 days later, it's fabulous! You guys rock!!! Keep up the excellent work! I am so glad that you created this very smart little company that provides relief to all of us, poor little MiniDisc owners, who previously didn't know where to turn for stuff.
Thanks again. You're doing great! Cheers!!!"
Valerie Lucas Bronxville, NY USA (formerly from France)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"I want to take this time to thank you for the best online shopping I have encountered thus far. You had great prices and got the shipment to me faster than any other site. I am going to recommend you to all my friends that are minidisc savvy.
Thanks Again, and keep up the good work."
Sam Kattar Andover, MA
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"Outstanding! Lightning service. I'll be back."
Craig Patterson Henderson, NV
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"MDA has the fastest shipments and quality products! The customer service is exceptional and responses to questions come very very quickly!"
Matthew Conquergood Bellevue, WA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"thanks for the speedy service and the personalized note on my shipping order was cute... thanks again."
Alex Kugler Springfield, VA
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"Phil and Alison,
I received the Arm Holster yesterday. Absolutely perfect. Thanks for the quick processing and shipping."
Dennis Hays Castleton, NY
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"To the staff at minidiscaccess.com
Hi, my name is Jack and I recently purchased something from your online store. I just wanted to write and express how happy I am with your service. Not only did my shipment arrive promptly, but the note written on the invoice from Alison made the transaction seem so much more personal and friendly. The quick response from your staff informing me of my shipment being on its way was terrific. I just want to thank you for the great service and wish you all good luck with your business. I promise you guys will be hearing from me whenever I'm in need of any accessories etc. Thanks again!!"
Jack Lin Brea, CA
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"...'Splendiferous' only comes close to how I feel about my recent order. I received my minidisc armband in less than 24 hours, so I had it before I went on my vacation. Thank you for carrying what is apparently the ONLY armband holder for a minidisc in the continental U.S., and thanks for being so prompt in your shipment. Any other minidisc accessories? - You'll be the first ones I call."
Julie Parkins Garden Grove, CA
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"Hi Phil:
First and foremost I want to thank you and your staff of dedicated professionals for quickly communicating with me and promptly getting out a replacement MD Head & Lens Cleaner for the one that was defective. I also want to take a moment to let you know what a wonderful experience dealing with MINIDISC ACCESS has been. I have never encountered such courtesy and service from a vendor. This includes old-fashioned brick and mortar establishments, and believe me, I have dealt with quite a few. Your prompt service and attention has definitely won me over.
Once again, thank you very much.
Respectfully,"
Armindo Cortez Paterson, NJ
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"i have been lookin for these cases so long and minidisco didnt have them which they should, so i will be visiting ur site more often shipping was also quick got package on 8/14 thank u guys."
Clive Rennie Brooklyn, NY
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"Thanks, I got it today. Thanks for the prompt service. I will order from you again."
Robert Miles Fort Worth, TX
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"Hi, This is Mike Christopher and I just wanted to drop you a line to say thanks for the excellent service and delivery of the minidisc case I ordered from your website. You've got my business. Thanks,"
Mike Christopher Big Lake,TX
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"Thank you for such terrific service, I will buy again!"
Michael Keyes Fond du Lac, WI
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"Phil and the MDA Team, Thanks for all your work!! Minidisc Access is the best online service for minidiscs that I have seen so far! I ordered it Saturday morning and it was here promptly on Monday morning! The microphone I ordered has been working excellent! Again, I appreciate the work that the team at MDA has done!"
Philip Smith Woodway,TX
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"Hi. I received my order (bryco case and neige discs) on wednesday, the 31st of July. So it only took just about eight days for the package to arrive! Much sooner than I had expected. Everything was in good shape and the md case is the best one I have seen so far.
I appreciated your quick replies to my e-mails and for making it possible for me to place an order all the way from the northern part of planet earth. And I appreciate that my order was processed and arrived so quickly.
It is very amusing and entertaining to look through the pages on your website. You not only provide all the necessary info on the different items you sell, but you serve all the info with a lot of humour.
So my experience with Minidisc Access has been very "splendiferous"!
Thanks also for the pen!"
R. B. Greenland
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"Thank you for sending my order so quick. It was well packed. Arrived the next day; couldn't ask for faster delivery. Guess that Priority Mail is faster than UPS. Look forward to doing business with you soon."
Jim Liston San Jose, CA
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"I looked everywhere for a mini disc holder that I could wear on my arm, I had just about given up when I finally found one on your web site. I was SO pleased. Your site had good communication (I like the emails that state that you have received the order & that the item has shipped), & shipping was VERY fast!!! I love that I didn't have to wait forever to get my product. I would definitely shop with you again.
Thanks,"
Cheya Johnson Bakersfield,CA
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"Thank you so much for the emails to let me know that you received my order and when it was shipped out. And thank you for the SPEEDY service. It got here so fast, I didn't even know what it was. I was trying to figure out if I had ordered anything a few weeks ago. I didn't even think it could be something I ordered a couple of days ago. I've spent more time than that in stores trying to find these products. It is so hard to find MD cases and other accessories. The products were exactly as described, if not, better. I'll be using this site every time I need something for my MD player. Thanks again."
Minerva Gonzales Newark, CA
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"I just want to thank you for such great service. I received an excellent recommendation as to which microphone would work best for my minidisc player. I received my order promptly. I've used the microphone to record two live concerts and I'm extremely satisfied with the sound quality. I will definitely be making future orders with minidisc access!
Thanks!"
Andrea Smith Woodford,VT
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"hey just wanted to let you all know that i'm totally blown away by your product availability for blanks and for cases, when it comes to minidisc's you all are my first choice :)"
Jason Bell Alexandria, VA
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"Phil and the Team, I got my MD case yesterday. Thank you for getting it to me so quickly. I'm going back to the web site to get another case (my wife is jealous) and some blanks. Thanks again and thank you for offering a place to buy MD supplies that can't be found in retail stores and are, at best, hard to find online."
Tony Simmons Woodbury,NJ
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"Hey there, I just wanted to let the staff at minidiscaccess.com know that your company does an awesome job. I am still in awe at how fast my package arrived here, not to mention all the kick ass free stuff you guys included in the box. Truly incredible customer service. Keep up the good work, cuz people like myself really do appreciate companies that go the extra mile for the customer. Thanks again, phil and co."
Nick Rossman Brighton,MI
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"I just used the arm band for the first time. It was excellent!!! I went cycling for 27 miles without any skips. The armband is a lifesaver. My md player used to skip every 2-3 songs. But not anymore. Thanks!!"
Jason Krew Scottsdale, AZ
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"Received my order today. Just wanted to let you know your service was Terrifidiferous!!!! Thank you!"
Margi Edwards Silver Spring, MD
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"HI, Minidisc Access, Well, I got my MD armband holder. You guys were very fast and I had no problems at all. You have a great selection of MD products and I will defiantly be buying from you again. Thanks"
Eary Eubanks Fullerton, CA
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"I just wanted to tell you guys that your service is fast and efficient and i will be ordering more in the near future and thanks for the free pen its great!!!!!!!!!!"
and
"I'm a complete fanatic of the Minidisc format and your excellent service and customer care makes it even. this will be my website for my minidisc needs! you can print any of my comments anytime and thanks for the pen!!:) you guys are the best!!"
and
"The minidisc is the best format in the world!! It's superior than the CDR in many ways and it crushes the cassette format!! Your company makes the minidisc format even greater by providing great selection, great prices and outstanding service!! i got my discs in record time!! i will be ordering much more in the future!! you can print my comments anytime!!!"
Armando Herpe Miami, FL
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"Hey Phil (and the team), Just received delivery today of my first order from your company and must say I am very pleased with the manner in which you do business. My order was shipped quickly and the emails were great. I will be back!"
Beth Prevedel Lady Lake,FL
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"Hi. I was just writing back to let you know that I've received my order, and in record time no less! I have to say that you guys have provided the best online shopping experience I've had to date. It's really saying a lot because I've tried many others, big names like Amazon.Com and Sears Online Shopping. Your staff has outdone them completely! My order was a small kind of insignificant one, yet you handled it with a speed and efficiency that the aforementioned utterly lack. It's frustrating to say the least and that's why I'm bothering to write you back. Your company has an excellent selection of items, some stuff I've never even seen even though I try to stay up to date. Your excellent service is greatly appreciated. I will be shopping with you again! -Thank you."
Angelo Morales Arcadia,CA
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"Hi Phil, I just wanted to tell you that I am absolutely gobsmacked; the belt turned up this morning, just 3 working days after I placed the order. I shall be recommending you to all my friends and colleagues."
Sharon Gebhard Luton, Befordshire UK
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"Phil, batteries arrived today. We are so grateful to have found minidiscaccess. You were a lifesaver. We will keep your info on file. Thanks again."
Linda Boyer Berryville, AR KTHS Radio
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"Phil: Rec'd my order today, fast response & delivery, lots of hard-to-find & great products, you've got me as a future customer! Thx,"
David Leach Harleysville, PA
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"Dear Phil and the team, I am enjoying my storage units and MD Jewel cases. I'll keep you in mind if I need anything else. Keep up the good work and God bless you all."
Randy Burnett Chelan, WA
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"Hi I was very satisfied with my first shopping experience at MiniDisc Access. Your web site is well laid out and easy to navigate. The thumbnail image of each item makes it easy to find the item you want and then you can get a bigger image and description. I especially appreciated the reasonable shipping rates to Canada and will certainly recommend you to friends and anybody else requiring discs or accessories. Regards"
Tony Balcerzak Toronto, Ontario Canada
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"dear MDA-team,
i ordered some sony headphones on saturday night and got them the following wednesday!! i was very impressed with that! probably the quickest an item was shipped to me after i ordered it on the internet!
looking forward to my next order!"
Klaus Weinrich Alfred, ME
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"HELLO PHIL,
THE BAGS ARRIVED IN TODAY'S MAIL. YOU SURE ARE FAST AT SHIPPING!!! I PERSONALLY WANT TO THANK YOU FOR THE SECOND PEN. THE BAGS ARE BEAUTIFUL AND WILL BE PUT TO A LOT OF USE, STARTING TONIGHT. I SAW YOUR PROMOTIONAL GIVE AWAY FOR THE MINI DISC, SINCE I AM SITTING ON AROUND 300+ MINI DISC, I WILL NOT TAKE ADVANTAGE OF YOU THRU THIS DEAL. MAYBE IF SOMEONE IS HEDGING ON A PURCHASE YOU COULD USE THEM AS A ENTICEMENT TO FINALIZE THE DEAL.
IF YOU EVER NEED A REFERENCE FOR PURCHASERS DON'T BE AFRAID TO GIVE THEM MY E-MAIL ADDRESS AND NAME. THEY CAN VERIFY BOTH,AS MY PROFILE GIVES NAME,ADDRESS, ETC.
I AM SURE IN THE VERY NEAR FUTURE YOU WILL BE GETTING MORE ORDERS FROM ME AND BRENDY. YOUR PATIENCE WITH ME AND YOUR PROFESSIONALISM AS A BUSINESS PERSON ALONG WITH YOUR KNOWLEDGE OF THE PRODUCTS HAS SOLD US AS MORE THAN SATISFIED CUSTOMERS.
TILL A LITTLE LATER,"
VERNON & BRENDA SHAFFER LEWISBERRY, PA
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"I just wanted to let you know that I really am pleased with your service as well as the product itself. I would definitely purchase from you again. Thanks again for letting me combine 2 orders to save on shipping.
Thanks"
Brian Berry Monroe,LA
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"Hello,
Thanks for the great service on my order! I received it in record time, they were high quality products at a great price! Thanks again!"
Dave R. Newport, MN
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"Hi Phil
Got the order today...everything looks great! That was a really fast delivery too. I was expecting it to come maybe later this week. Again, thanks for everything!"
Ryan Dai Schaumburg,IL
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"Hi Phil and the Team,
Thanks for the great service. I just bought my NetMD and I was sooooo disappointed there wasn't an arm band holder for it. You answered my prayers!!!!! Super fast delivery! Love the pen and the rainbow logos!! And that personal touch of a written note, it tells me you really care! You guys rock and I'll be back to shop!!!!!
Thanks and excellent work!"
Benny Chan State College, PA
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"Hi Minidisc Access, Great products, great prices, great service, super fast delivery --- Awesome! Thanks,"
Suzanne Elizabeth CA
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"got my stuff today, thanks! good prices and fast service, what's not to like! new to MD and loving it so far! thanks, "
Doug NE
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"Thanks MDA that was great service! The items I received are quality and what I needed. Posted a 5-star review on Minidisct. Well deserved.
Thanks again,"
Les Rockey Newville, PA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "Dear Minidisc Folks,
My reply is kind of slow but thanks for the great work. My orders have been delivered very quickly. The personal touch is very nice. Thanks again."
Matt Hitti Denton, TX
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "Hi Phil! Just to let you know that the microphone has arrived safely. Thank you again for your help and efficient service."
Katie Carmarthenshire, UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "I'm just getting wound up in the MD world. I have placed two orders with you guy's in the last month and all I can say is "you got my future dollars!". Fast and no hassle...the way life was meant to be:) Thanks"
Mitch Moyer Hiram, GA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "Hello, Just a note to let you know that I'm very happy with my order. It came quickly and it was exactly as ordered. In the product description it says it's a 9-md carrying case, but the box it came in said it holds 10. Well, it does hold 10 if you don't want to close it. ;-) Obviously you guys have tried it out and I appreciate that your description on the website reflected that. Thanks for everything. I'll be baaaack!"
Janine Beaulieu Center Line, MI
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "Dear MDA - Got my parcel all the way from the USA last week and i am really pleased with the things i ordered !! They are the business !! Scotland does not have a lot of stuff for mini discs so this seems like a good way to get some cool gear for my mini disc !! Thanks again - well impressed with the service !! - KERRY P.s. thanks for the MDA pen much appreciated !!"
Kerry Blance Gourock, Scotland
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "Hello! You know, it's always a bit shaky doing business with someone via the internet on a first time basis. Vendor always gets the money first, and then buyer waits around and hopes for the best. The result from Minidisc Access? THE BEST. Shopping cart instructions a breeze to use, the $5 off came through, and best of all, the package came in world record time. You guys beat Amazon, my best eBay purchases, and everyone else I've done business with on the net for customer service and speedy delivery.
I'll be back for more -- especially with the coupon you surprised me with."
Jim Camp Tempe, AZ
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "Phil and team, Many thanks for the prompt gracious service. It is rare to have a consumer experience where the outcome is....a happy customer!. Crazy huh?!"
Paul Bogard San Jose, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "Just wanted to let you know, I am impressed with the service on your site! I left a message asking about alternate shipping methods and received an answer from the owner! The goods were at my home before I came home from a business trip and were exactly as represented. I will be back since I know that I will receive both first class service and a reasonable price! Thanks,"
and
"Another thing that sets you guys above others. Alison, who packed my order took 20 seconds to welcome me to your company with a handwritten note on the invoice! That is way above what I expected and makes me feel like you guys really are interested in the customer."
John Merryman Hillsborough, NC
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "Just wanted to drop a line to say that your service is FANTASTIC! I just got my order. It came so quickly it surprised me. Great job! You are much cheaper, and faster than that company with the robot. You have definitely won my business!"
Langston Jones New York, NY
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"Dear Phil and the Team... The minidisc covers arrived the day after they were shipped and within two days after being ordered. This is after I spent an entire afternoon in downtown San Francisco being told by ill mannered bozos at places like CompUsa that they didn't know if anybody even made them but if they did I'd find them somewhere near the blank CD covers or at the Sony showroom at the Metreon (which I refuse to set foot in for reasons too numerous to mention). Some places tried to sell me mini CDs and portable CD players while most places like Radio Shack had no clue what a minidisc even was. CompUsa was where I bought a box of coverless minidiscs just a few weeks ago not knowing that covers weren't included. This week not one blank minidisc was in stock there and nobody could tell me nor did they seem to care whether or not they'd get more later. I'm glad to hear they've been resurrected because I've made at least a hundred discs over the past two years and never think of leaving the apartment or getting on Muni without music to drown out the mess SF has become. I'm glad you guys are there and wish you success. Sincerely..."
Tim Flanagan San Francisco, CA
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"Thanks again for your wide selection of accessories and fast shipments. It seems that lately, I keep running out of labels or flip boxes or any of a number of those little additions that make hobbies fun. I and my wife were particularly impressed with the "fishing tackle" storage boxes. Wow - I can practically keep my whole CD collection (2000 and counting) on MDs stored in 2 of those boxes - well, maybe three (see my order #2989) but who's counting? It's the getting there that's fun.
I've also noticed that MDs, unlike MP3 players, have a collectible quality that you can't get with fixed or embedded media. Every time I go to order some item I need I notice a new TDK or other brand of MD that looks so unique I've just got to have, oh, at least a 10 pack for my collection. Please continue to carry a variety of blanks - wouldn't want to get bored copying all that terrific music!
Read your bio section - you gave up cruise ship world tripping for the rigors of small business? Brave move. And a small part of the market at that! Maybe with NetMD and the recent MDLP recording option, and attempts by a paranoid RIAA and recording industry to shut down MP3 file-swapping and CD computer "ripping", MiniDisc may end up the ONLY portable music solution.
Anyway, here's hoping your business succeeds on the prospect of enhanced growth in the MD market, and that you don't lose that small business desire to please the reason for your success - the customer!!"
Don Turgeon Hedgesville, WV
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"Hi Phil, Just to let you know the Mic arrived this morning, perfect condition and no importation hassles. Thanks for a great service. Regards"
Paul Weber Berkshire, England
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"Hi, Received the Minidisk Tune belt yesterday. It was just as you had said. Great service. Thanks" Archie Ribble
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"You guys are just so much FUN to purchase from, it's unbelievable how efficient your company is!!!!! Others should look to you for advise!! Have a Great day...bobbie"
Barbara Dennison Auburn, MA
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"Thank you for the great products and quick shipping, I have ordered twice and both orders have been perfect. Thanks again."
Gerald Tunstall Las Vegas,NV
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"thanks for your great service. i got the microphone in the mail today and its exactly what i needed. you guys can expect more business from out this way. thanks again."
joshua arnold Chelsea, AL
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"Just want to let you know that i received the order today. Thank you so much for your help. You guys really are a class act mail order company."
Tim Troxell Harrisburg, PA
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"Wanted to let you know that I received the Otter Box yesterday. You guys are great! Thanks so very much for a job well done!"
Jed Gilchrist Beaverton, OR
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"I just received my discs today. Great service and quick delivery. I will recommend your company to all my friends."
Jason Oakes Lethbridge, Alberta, Canada.
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"Dear Phil and team, It was a pleasure doing business with you. I felt like I was dealing with a FAR more personal type of business than the typical .com and the goods and services are great. I love my Otter box and the AXIA disks are very cool and will provide me with many riding mixes for the biking season. It was a pleasure visiting and reading your web site."
Ed Spilker Royal Oak,MI
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"i've ordered hundreds of dollars of stuff over the internet, and this was the fastest anything has ever arrived. thank you very much, i am enjoy the new blanks and the travel cases already. have a great day, and thanks again."
Brendan Rao Ft. Lauderdale
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"I recently placed an order for MD Case Organizer. I was pleasantly surprised with how quick my order was processed and arrived. I am very pleased with my purchase. Before the MD Case arrived, I carried my Mini Disc in a bag that carried everything that was purchased with my MD.(PC link, digital cable along with AV cables, earphones, batteries and the instruction book) This bag is great for storing my MD Unit at home but was very cumbersome to carry around. Not to mention that the discs were in a separate bag. Too many bags to be considered portable. Now my MD, earphones, batteries and 12 discs travel nicely in one bag with me. Thank you so much,"
M. Johnson Philadelphia,PA
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"Phil, This is a note not only to say thank you for my order coming so promptly, but for the great selection of MD "stuff".
For years, I've been looking for cases, storage, etc. for my MD needs. I need to look no more.
Keep up the great work."
Vito Aiello South Setauket, NY
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"Hello Phil and the Team, I just wanted to let you know that you guys are great! I placed an order for a 5-pack of TDK discs on Thursday morning and to my surprise they were delivered to me on Saturday. That is awesome especially since I live in North Carolina and you guys are in California."
David Yoder Benson,NC
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"Hi Phil, thank you for your free coupon. I think your team at Minidisc access is splendid, thanks again and I will order a few more discs today. Thank you"
Richard Robidoux Rochester, NY
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"Phil, Alison, and the Team, I just wanted to say thanks for the continued great service. Since I placed my order on a Saturday, I didn't expect you guys to even acknowledge my order until Monday. But to have it shipped before dinnertime? Wow, I was pleasantly surprised. The order was sitting at my door when I got home from work, a nice way to end a Monday.
I just finished placing a review of you guys on t-station, hopefully it will be up in a few days. Look for me to keep ordering in the future, however I will be ordering from Albuquerque as I am getting ready to move out there next week.
Well, I just wanted to say keep up the good work. I am relatively new to the MD world and am somewhat frustrated with the availability of MD equipment in local stores, but online stores such as yours really help out."
Derek Blazer Laguna Niguel, CA
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"Hi, Just wanted to let you know that I was very pleased with doing business with you for the first time. Since mini-discs are not very popular here in the Midwest, I have to look at mail-order/internet sales for accessories. It was a pleasure doing business with you & I'm sure I will be ordering from you in the future. Thanks,"
Doug Watson Bloomington, MN
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"Just received my order today! Received it in one day! Wow! Thanks for the excellent service! Look forward to me coming back in the future =)."
Robert Ye Oakland, CA
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"Hi Phil & Alison!
Picked up the package containing my order from the post office this morning...Everything arrived undamaged. I am really happy with the service you folks provided, and enjoyed the products I purchased! I wish all Internet shopping could be this hassle free, and quick. I think the personal touch you add to every order you send off, is and will be the source of your company's success. You can bet I'll be back to do business with MiniDisc Access! Thank you so much, and Happy New Year! Aloha,"
Victor Saclot Tamuning, GUAM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"So what do I think of MDA? It rules! I was totally impressed with the prompt and personal service. The handwritten greeting on the receipt lends a personal touch to the transaction. I will definitely do business with MDA again..I'll also put your link on my website...and tell my friends about you..."
Andre Corbin Brooklyn, NY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Just got my order, it was really fast!!! Next time for all my minidisc needs ill be looking for you guys!
p.s. Phil.. its nice that thank u note u wrote on the bill.. it makes it more "human" :)"
Francois Flibotte Montreal,Quebec
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Just wanted to let you know that I loved the service. I wish I could have ordered the mini disc player from you also. I'm still waiting for that to be shipped. Anyway, thanks for the personal touch."
Peggy Devereaux Wellsville,PA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
" My order arrived all intact. Thank you for your prompt service. I am so glad to find your internet site and the link associated."
Leron Dean Kingsport, TN
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"I'm amazed and in awe of the MOST SPLENDIFEROUS service on my order. I placed my order on Wednesday evening before Thanksgiving and it was in my mailbox at work on Monday. I have NEVER worked with a company which turned around an order I placed as quickly and efficiently as your company did. On top of that there was a personalized Thank You from Phil for my order and a FREE ink pen. I'll use your company again as the need arises for other items to enhance the use of my MD player." and "Thanks again for the wonderful service and GREAT products."
Pat Banks Plainwell, MI
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Hi Guys, Received package what a superb product, have you any idea how much these cost over here? Service 2nd to none! In the words of Arnie, 'I'll be back!' Have a great Christmas."
Nige Brown Glamorgan, Wales
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"Phil........i just received my MD player........and am already loving it!....thanks for the great service.......take care and have a great weekend,"
Steve Ellison Fayetteville, MD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Thanks for the replacement Plano Megacase (item CA170). The unit arrived in perfect condition. Thanks also for your excellent customer service (a dying breed in most businesses today). If you have need of a reference for any of your customers, I would gladly tell them of the experience I had with your company. I wish you and your company much success in the future. Thanks again,"
Joseph E Frazier Aurora, CO
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Phil, Just wanted to let you know that I appreciate your service. I got my order on time and think the little Minidisc Access pen is a nice touch. I've submitted a 5-star review to your site. I'll definitely order here again as need arises. Thanks a bunch,"
Jeremy Munns Provo, UT
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"I just got my order from you guys and it`s took short time to get it I order on Monday night and on Wednesday morning I got it! Your the best in services and products. I hope to get more stuff from you. I wish all of the MD careers will provide the same service. Best of luck to you all!"
Igor Yudashkin Pembroke Pines,FL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Hi all...I just wanted to thank you for the awsome service. I purchased an item on Friday from you and I received it on Monday in Michigan. I was impressed. Thanks again."
Joe Verbeke Lapeer,MI
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Hello MDA- I received my order at noon today. Everything looks good and I will field test it tonight. Your service was excellent from the ordering through the emails to the delivery. I couldn't ask for better service. Good luck with your business."
Ron Smith Chicago, IL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"You guys are 100% O.K. in my book. I have been into MD recording for several years now and I can't understand why it is not more popular. For me it is the recording medium of my dreams. Your web site features products that I thought were unavailable. For example I spent hours in my workshop building storage racks for my MD's and now I find an assortment of them at your store. I am glad I found you guys-keep up the good work."
Kenneth Winkler Fort Bragg, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"I just received my order today (the 2nd) of two mini-disc carriers. Everything was great, I appreciate your service and dedication of keeping mini-discs alive. I will certainly shop your site again and pass it on to my other mini-disc friends (there are only a few, sadly). I may need to e-mail you again soon for some advice on microphones..."
Dan Parsons Denver, CO
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"Your business is one of the reasons I like to shop on-line. My order arrived well packaged, on time and the product was exactly as described. My friend was very, very pleased with her birthday gift. I think she will be cruzing your website tonight. Thank you for your "splendiferous" service."
Cheryl Redding, CA
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"I just thought I wiould drop you a line to say that my order arrived very fast shipping and complete. Thanks for the great service. I will definitely order from you again."
Dominick Catania Glen Cove, NY
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"Hi there,
I recently made a purchase from your website. I am extremely pleased with the order. I was shocked at how fast the order was processed and sent. I placed the order on saturday night and recieved it on monday. AWESOME!! You also combined the shipping since i made two orders that same day. All i have to say is that this is the best online purchase ive made so far and you better believe that i will be buying all my minidisc merchandise from you guys!!!
thanks a million!"
Marlene Vinas NY,NY
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"Hi Phil,
Received my order and extras Monday 08 Oct! What can I say, your service is beyond 2nd to none.
Thank you very, very much. Of all the internet people I've dealt with, you guys come out tops. When will the U.K get up to speed and provide service like this? "Hello. U.K. HELLO, Is anyone out there in Britain and wants to sell MD gear properly??????"
Nigel Brown Glamorgan, Wales UK
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"Hi there Phil and all the team,
This is Roy writing to you. I just wanted to thank you for your service. I got my minidisc carrying case. I loved it. Thank you for the quick handling of my shipment. I'll probably buy from you soon. Keep that nice business of yours running," Roy Shakarov Van Nuys, CA
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"You guys are the best. Your service was better than expected. Shipping was quicker than expected. However, what made you guys number one in my book was the personal message from Phil and the Gang at the bottom of the invoice. I really appreciated it. You will have all my business from now on."
John Republic of Korea
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"Thanks for the quick service, especially impressive in light of recent events. I had looked all over Atlanta and couldn't find what I needed."
Tom McGuire Columbus, GA
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"I recently purchased a Microphone Madness Lavaliere Mic from MiniDisk Access. Using it to record my live programs I found that the 3 foot cord was the perfect length and that it plugged directly into my minidisk to be a great asset. The best news was from a sound engineer who said that the sound quality was excellent. Keep creating great new products for the speaking industry."
Mr. Per iztek.com
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"Not only was the price right and the shipping quick and hassle free, but the product was exactly what I was looking for. Finding a source for quality, competitively priced MD equipment was difficult, until now. You guys have the stuff myself and tons of other MD enthusiasts want. I will definitely be a repeat customer. Thanks again,"
Chris Regalado Fresno, CA
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"i really cannot believe i just found out about this site. being an MD enthusiast is hard seeing as the technology simply isn't catching on here, but let me tell you, you guys (and gals) just made it a whole lot more convenient. i still can't get over how quickly my stuff came. thanks again."
Maurizio Pari di Monriva Winchester, Maine
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"Hey MDA!
Just got my package today and got everything in great shape and perfectly satisfying. Thanks so much for your help and I'll see youlater, (on the site)!"
Callum Ng Calgary, Alberta Canada
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"I am a new MiniDisc owner and was looking on the net for accessories. I'm glad I found your site!! I ordered an Otter box and received it in two business days. You exceeded my expectations. I will be ordering again."
Isom Philips Jacksonville, FL
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"I'd like to provide feedback on two orders I've received in the past two weeks. I placed both orders on Fridays and they arrived the following Mondays. I have never had faster service with online shopping, you're amazing!
I love that you give free discs with promotions, thanks! And I love the little notes on the receipts from your staff, what a nice personal touch.
So, let me just say that I love Minidisc Access!"
Sharon Olsen Oak Park, IL
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"You guys are great. I have nothing bad to say. Delivery took 2 days from CA to NY! the merchandise was exactly how it was on the site. You don't know how hard it is to find accessories for mini discs. You guys have everything. I'm so glad I found you guys. I left you a good review. I will be shopping with you from now on. Thanks a lot. Keep the site going! =)"
Henry Mullaev Brooklyn, NY
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"Dear Alison,
You and MiniDisc Access have succeeded in taking internet shopping (which can be "very" impersonal) to a higher level with your great customer service.
Our company, Westside Production House, needed our order quickly and made a note of our need in the comments box during the ordering process. Not only did we get a prompt reply back from you the same weekend that we placed our order letting us know that there would be no problem getting the order to us by our deadline, we also received our items (accurately filled) from you a day earlier than promised.
You've done a great job and have earned a repeat customer!
Best regards,"
Sharon Russell Phipps Owner- Westside Production House Ft. Worth, TX
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"Hello, Just wanted to let you know that our order has arrived. We are very happy with the items and would like to thank you for your very efficient and friendly service. Thanks again."
Terri Hale Bateman, Western Australia Australia
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"Just replying on my order. Everything was in good condition and arrived in great time. I am very satisfied and will be ordering from your company again soon. Thank you,"
Gary Meredith Bad Axe, MI
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"Hello, I was on EBAY and just happened to log on to your web. just got my first order #2549, every thing just fine, i just placed another order. WILL BE DOING BIZ. WITH YOU IN THE FUTURE. Thank you." and " I just wish i knew about your WEB before this, by the way, i have been looking for new sticky MD inserts for some time, YOU HAVE THEM, and i love the CD type MD cases i got from you. Thank you"
Robert Handy Seattle, WA
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"To the MD folks in Cali,
I ordered thursday afternoon, I got my package Saturday morning. ARE YOU GUYS ON CRACK????
Best selection of accessories, and I can't say enough about the otterboxes, I now have one of each.
Thanks, and I'll be back,"
Joel Anderson Chicago, IL
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"I just wanted to say THANK YOU guys...you all are great!!!! I ordered some MD shelves, and i got them the next day! No problems, no hassles! Now that's service! :)"
Maddie Potamianos Chicago, IL
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"Thank you so much! I received my order quickly and easily and the 2 minidisc wallets are very cool! I may be getting more of those!"
Kerry Jones Seattle, WA
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"Your service is great. Good prices and prompt shipping. I'll shop here always."
Michael D. Chambliss Ithaca,NY
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"A lot of businesses could take lessons from you guys regarding fast shipping, friendliness on the phone, and providing excellence in customer service. You handled my order superbly! Thank you."
Steve Osborn Monmouth, Oregon
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"Thank you so much for your fast shipping and great products. I am on my way to do some further shopping on your site, what a joy you folks are to deal with!"
and
"Thank you again for the great service. I was actually very impressed that you went the extra step in calling about my order, and it was within a half hour or less of placing the order too (AND on the weekend no less). In this day of less than wonderful customer service, it is great to find such a customer focused business! Kudos to you and your staff!"
Judy Robinson Manchester, CT
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"YES, once again i have ordered from you and as always it came very fast and prompt....THANK YOU ....You can count on me doing business with you again if i ever need anything else for me minidisc player or anything else i went on your web sight sat or sun day paid by credit card and it was shipped out right away less then a week"
Mike Taylor Rio Grande, NJ
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"Just wanted to let you know I love your site, there's not too many out there, well, none that I could find that just got right down to business when it comes to minidiscs. Your shipping was fast and secure, your products are MINT. I have emailed you a couple of times (before I became a regular customer) with some technology questions regarding my new MD player, and instead of trying to sell me something that I really didn't need, you gave me advice instead.
I have also linked your site to mine at www.katszu.com. I only get a few hundred hits a week, but my visitors would be very interested to know that you are out there.
Thanks again,"
Lorri Anderson Charlotte, NC
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"just writing to thank you guys for the prompt delivery and accuracy of the order! couldn't be happier.
i really appreciate the fact that you guys use USPS as your carrier- i've had nothing but problems with UPS, and try not to use vendors that use them.
i will order again soon!"
Jamie M. Des Moines, IA
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"Thank you so much for delivering my Core-Sound Low Sensitivity Version-Low Cost Binaural Microphone. I ordered it late Sunday evening and received it Wednesday afternoon.
This mike made all the difference in the world to me! It cut out all the bass distortion troubles I was having with several other mikes as my goal is to bootleg LOUD concerts and also my daughter's LOUD band. I am thrilled. Thanks."
J Witko Chandler, AZ
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"Hi, I just wanted to thank you for the excellent service. The product arrived before time expected(awesome!) also the reply emails were instant and informative(perfect).
thank you for the above excellent service, i would definitely do business again."
thank you eddie r Toronto, Ontario Canada
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"Phil & The Team, I was very impressed by your attention to getting my order to me quickly. Your professional business manner and concern for my personal needs is very refreshing in today's world of fast paced sales."
Bob Rutherford White Mountain Music & Entertainment established 1986 Bartlett, New Hampshire
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"Phil, Just wanted to drop you a quick note to let you know how thrilled I am with the neoprene belt I ordered. Rarely in life do you find the "perfect solution". But this comes really really close.
It provides for a totally hands-free and skip-free experience. Jogging with my MZ-E90, as I had mentioned, used to cause all sorts of skips. I have not had a single skip since switching to the belt. I also wear it when I am walking my dog. Works great because my hands are free to throw him a ball or pick up some poop without missing any music.
The best part, of course, is that it is extremely comfortable. In fact, I have forgotten to take it off many times after putting away the minidisc player. The pocket, as described, is just the right size for the player too. Just great.
Thanks again and best of luck,"
Barry Wolfenson Ann Arbor, MI
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"You have a great team there....phil went out of his way and did the EXTRA MILE for a newbie like me....I am very impressed....with your customer service!!! received the pkg...it was great....my girlfriend got jealous at the items and most likely will be ordering in the distant future some of your products.....also will spread the word on your site!
thanks again,"
David Tamura NY, NY
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"hi, this is just to let you know that I have now the mini discs I ordered, and I particularly liked the service from minidiscaccess.com. Be sure I will return."
Francisco Alessio Saltillo, Mexico
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"I just wanted to let you know i got the package today thanks fast and prompt service ...You can count on me doing business with you again......
How did i first hear about you? i was looking for something else other then a minidisk holder and clicked on the link and i needed a holder for my sharp minidisk and you had alot of stuff you don't find or i can't find in stores. I like your big selection and the prices are right, plus you have very, very fast service....
Yes i know i said i could not find anywhere else but the ones i did see were just not what i was looking for ....i live in Rio Grande , New Jersey and again want to thank you for your fast time and service....."
Michael Taylor Rio Grande, NJ
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"You guys are great because you are so helpful. Unfortunately, I bought my MD recorder somewhere else, but when I needed help, you were the only ones to respond and stick with it.
I'm all set up and have been moving my vinyl over to minidisc thanks to Phil's help and the cords I bought through you guys.
I wouldn't think of buying from anyone else.
Thanks again for your help."
JoAnne Hoffman
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"THANK YOU FOR YOUR SERVICE. IT IS PROBABLY THE QUICKEST THAT I HAVE EVER GOTTEN AND I WOULD RECOMMEND YOU TO FRIENDS AND FAMILY.
THANK YOU"
CHRISTOPHER DUNBAR SAN DIEGO, CA
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"'O' My God!!!
I got home today and there it was the most beautiful box I've ever seen. :) I just wanted to let you guys know that I have never received anything that quickly in my whole life. I even work at Gap.com and we don't get things done that fast. Damn you guys are good. Well, you have just acquired yourself a good and happy customer.
Your friend and customer"
Debbie Webb Beale AFB, CA
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"Hello,
I just want to commend you on your work. The mics are excellent and exactly what I needed. Thank you very much for your prompt service and honest advice. I will certainly be contacting you about MD storage soon.
Thanks again (for the pen too),"
Trevor Stewart Haysville, KS
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"Phil,
I just wanted to say thank you very much. To my surprise, I received my lcb mic today and let me tell you it brought a huge smile to my face. Thanks for getting it here so soon. I really didn't expect it for at least another day or two. I will keep you posted on how the cathedral reverb recordings go. You the man Phil.
Muchas gracias"
Rogelio Camarillo Jr. Tucson, AZ
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"I just wanted to say thank you. I ordered the "Hi-Space Special Mix 10Pk (8x74m plus 2x80m)", the "Goldies MDS-12 Traveler", the "Case Logic MDC-1X Belt Case", and the "Web Belt-Black-1''". I ordered them on 4/16, and got them today (4/18)! and the great part is that it was ordered as a birthday gift for me and they all came on my birthday! I bookmarked this website, and cannot wait to use the free promotion gift.
--thanks again"
Aimee
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"Thank you all for your prompt service. i received my order today and have been so pleased with your business, I will be sure to use your services again in the near future and will recommend you to all i know that own minidisc equipment."
William Gunnett Gettysburg, PA
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"MiniDiscAccess,
I normally don't do this when I receive packages in the mail from the internet, but I am now due to the fantastic job of sending it to me. I am very well pleased with how quickly the shipment was made and even most pleased with the way you addressed me personally on the invoice form thanking me for my purchase. My day is now even better due to the satisfaction of the delivery. I can assure you that MINIDISCACCESS will be the first on my list in my next MiniDisc purchase!
-KEEP UP THE GOOD WORK!"
Nathan
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"Just wanted to say thank you and let you know how impressed I am with your service. I added a little note in my order that, If you had a couple extra AA batteries, throw them in, because I didnÂ’t have any batteries laying around for my new Minidisk player. Sure enough, Phil included a little handwritten note with two brand new AA batteries in my order!
IÂ’ve done a lot of online shopping, and this is some of the best service that I have seen. The shipping was VERY fast, for some reason it got here very quickly, so I am one extremely happy customer. In addition to the great service, the prices are great! I would highly recommend this company to anybody I know, thank you very much. The Internet needs more companies like this one."
Louie Perkins Longview, TX
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"Dear Phil,
My order arrived yesterday - many thanks. I have book-marked your website now and will shop with you again when I need any more gadgets and cables for my toys!! I have now successfully recorded my favourite cd onto my md and will be out running tonight, listening to my favourite music in the vain hope that it will improve my fitness!!!
Many thanks for all your help and your speedy response.
Best regards from the UK"
Laura Reid Romsey, Hampshire UK
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"Dear Phil,
I just wanted to tell you that I got my otter case, and its great! Its even more solid than I imagined, and looks good too. Thanks for all your help."
Sean C. Wormsbecker Edmonton, Alberta Canada
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"Dear Phil et al.,
I recently placed my first order with MDA and it will not be my last! Your selection of MD stuff is simply superb - I browsed the site for hours and limited my first order to a select few items with great difficulty. The prompt delivery of my order and personal touches were the icing on the cake! Thanks again!"
C Chin Baltimore, MD
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"Well, I guess I will be going to you guys for my MD needs from now on. The ordering was easy, I like the products that I received, and it got across the country faster than I expected. Plus,you guys use the United States Postal Service. It took 2 days, and I was able to have it shipped to my PO Box.
I am very happy with my experience. I will be sure to tell everyone that I know about you guys. Good luck. I wish you a long and prosperous life in the online retail world."
Devin Chapman Maynard, MA
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"Personally... I loved working with you! I have been desperately searching for something to contain my large amount of Mini Discs. As simple as a Plano tackle box.. but hey.. it works wonderfully! In fact.. I believe i'll be ordering another from you very soon!
Thank you!
Jen
P.s. Oh & the little personal note from Phil on the packing slip was a very, very nice touch! Keep up the great work!"
"I told my dad I stopped raisin' hell, & he called me a quitter."
Jen Day Burbank, CA
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"I ordered a case for my minidisc on March 4th and I just got it today (Mar. 7th) here in Washington State. Mini Disc Access can count on my business in the future. You guys are Tops and a great Internet Service. "Splendiferous" (got that off of the note that was in the package - haven't got a clue what it means either).
Thanks Very Very Much,"
John Baller Taholah, WA
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"Hi Phil,
just wanted to thank you for the nice deal and the fast shipment: I received the package on time to give my friend that cool purple MD case from Goldies: She loves it! You are running a fine business so I will recommend MD Access to all MD lovers I know. Keep up the good work and till next time!"
Marc Lindeman Atlanta, GA
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"I was super pleased on getting my order in TWO DAYS!!! You guys add that personal touch which is great. It just makes me feel more comfortable ordering from you guys. It really is the little things that count. I am telling everyone about you guys. Keep up the great work and thanks again."
Robbie Quinn Berkeley, CA UC Berkeley student
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"Phil, Just wanted to let you know I received my One Touch MD storage box today. This is one of the coolest storage devices I've seen. I'll be placing an order for three more in the next week or two.
Thanks Rick
P.S. Thanks for the quick turn around time."
Rick Patrick Sterling, VA
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"Minidisc Access rawks! Seriously, you just kick butt with outstanding service. I was so happy to get my purchases just a few days after paying!"
Vu Pham Bitburg, Germany
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"Dear Phil,
My package arrived today, safe and sound. I just found the slip asking for comments, so, as long as you're asking, let me say that I'm "VERY" impressed!! And I mean with EVERYTHING: your well-designed website, your well-chosen and wide selection of products, the fact that you returned my phone call very promptly, the way you gave me useful details about the items I was ordering, the fact that everything I wanted was in stock, and the fact that my package arrived on time (actually even sooner than I expected!) I call that great customer service, and I will most definitely be ordering from you again and again in the future. What a class act!"
A fellow Phil,
Phil Jensen Minneapolis, MN
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"Dear Sirs
I just wanted to let you know that your service is awesome. This is the second time I have ordered from Mini Disc Access and everything has run very smoothly with the orders delivered almost immediately. I shall certainly keep using MiniDisc Access. Also, great web site with a good selection of products at competitive prices.
Keep it up!"
John Creak Indianapolis, IN
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"Dear Minidisc Access,
I'd like to thank you for handling my order so well. Speed is definitely a key factor for me, and the prompt service you supplied has been greatly appreciated. I hope to do much more business with you in the future."
Kevin Wei Coudersport, PA
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"Received my delivery, great fast service. Thanks a lot, I will definitely be ordering from you guys with all my minidisk needs, thanks again."
Don Kunze Hinckley, MN
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"Just wanted to say that I am very pleased with your service. I received my shipment in just a few days and the item is fantastic! I think I'll order another one!
Thanks again for the great job!"
Regards,
JC Matthews
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"I recently ordered a belt case and two shockproof cases from you. I was pleased by your prompt service, generous return policy, and easy site navigation. Keep up the great work! You are now in my preferred bookmark list of accessories!!! Thanks again!"
Tom Chiaramonte San Francisco, CA
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"That was the best service Ever! I am so stoked on how quick I got my order, thanks a bunch."
Nicolas Bartolotta Berkeley, CA student at UC Berkeley nis6969@hotmail.com
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"Well, I got my order today, and quite frankly, I'm surprised. Most businesses don't add the personal touch that you did, and I think that's something that's lacking in "Corporate America" today. And as such, you have gained a notch of respect in my book, which most companies over the net don't quite reach. Sure, it's one thing to complete the order everytime, ontime, but it's another to thank your clients and wish them a happy new year, AND complete the order ontime, everytime! Hats off to you for that."
Grayson Page Presque Isle, ME
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"Just would like to say that your service is great. Only 2 days to receive my order and the friendliness is a nice touch with the pen and card. You have just gotten yourself a dedicated customer. Thank you for your service."
Damone Broderick Brooklyn, NY
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"Hi Phil, Just a note to say thanks for the discs I just bought from your site. A friend introduced me to MD(and your site), so now I am hooked!
The focus seems to be on music, but I think a huge, untapped market for MD is Churches. Just think, a small church without a huge budget can invest about as much as they would for tape equipment(arguably less), and have incredibly easy editing capabilities. I have actually wired my Pastor with an MZR-37 in a CaseLogic with belt loops, attached a Lavolier mic, set it on MONO record and recorded a Sunday school class and other classes that are not normally recorded. The 70 is so lightweight a preacher could put it in his pocket and never notice it was there (unless he started doing flips down the aisle like John Bulushi).
Allow me to tell you about another unusual use of the MiniDisc. Recently, I started delivering the Memphis, TN daily newspaper. When one starts a paper route, a "tape" has to be made so that you will know who to throw a paper to. Well, I recorded mine on MD with track marks before and after each throw, turn, or other significant action. I had to use the recording for about 3 weeks before I had the route memorized. The MD allowed me to erase people that stopped the paper; add people that started; and move throws or entire streets of throws. The best part was being able to quickly advance or "rewind" when I needed to without stopping and taking precious time.
I am looking forward to seeing more earbuds on your site. I lost a pair of the Sony earbuds that you offer. I was not impressed with a pair of KOSS that I bought in 1999, so I am ready to try something new. I am also looking forward to using my 2 free disc offer. Thank you for your site and Happy Thanksgiving."
Tim Hairston Memphis, TN
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"Hi Phil:
Just to let you know that I've received my first parcel of goodies today. They're great; I'm really delighted with them. I danced around with the headphones on. My husband thought I was bananas. I know that my little nephew is going to flip his lid when he sees them. He will be delighted to see that he has his own pair in a Christmas stocking."
Bev :-) Surrey, British Columbia Canada
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"Your customer service is superb. When there was a problem with my credit card going through, you guys wasted no time in contacting me to ensure that my MD's would make it out in time. I received my MD's well packaged and very much on time. Your prices are good and the service is wonderful. I would not hesitate to come to you the next time I'm looking for MD's.
In fact, I'm already planning on ordering some more items from your store, but just waiting for the list to grow larger, so I can save on the shipping. ;) Thank you again for the wonderful service, the great prices, and the cool products."
Jeanine Lee San Diego
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"Thank you for the email about the shipping of my product. I have been very pleased with the level of contact regarding my purchase. I wanted you to know that the price for the MD case was about 10 dollars lower than at other sites. I am going to recommend your site to my friends who are looking for MD products. Thank you" (and) "I have one word for your customer service - - IMPRESSIVE!! I shop on-line all the time and I think that my MD case arrived faster than anything I have ever ordered. Overall, I am extremely impressed with your prices, customer service, and speed of delivery. You are saved on my favorites list and look forward to using your site again. Great job!!"
Jonathan Slusarz Washington, DC
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"Hey Phil,
Everything arrived today in the mail and it looks great. Thanks for the fast service, good prices, and quality products. Good luck with your business...and keep an eye out for those rare and funky discs for me. The rarer and funkier the better!"
(and)
"Thanks for all the info. Talk about customer service!"
Gary Bingner Minneapolis, MN
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"Hi Phil, Many thanks for sorting my order so quickly and efficiently much appreciated....Again, many thanks for the time and care you have taken to supply the Minidisc Storage Cases - I will recommend your site and service to friends with Minidisc players/recorders if it is convenient for you to supply others in this part of the world."
Andrew Parker Christchurch, New Zealand www.CDstar.com
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"Hi. I am very happy with your prompt service, great selection and reasonable prices. Thanks very much. Peace."
Adam
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"hey - just writing to say i got my order, everything looks great, thanks for the fast service!"
Mac Mccaughan Chapel Hill, NC
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"Thanks for your fast turnaround. I was shocked to get the order so fast. ...Thanks again, I'll be ordering again real soon."
Steve Phelps Centralia, WA
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"Great service. Fast delivery. I will certainly order again from your company. Keep up the good work."
Chee Kiong Law Fayetteville, AR
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"...The experience I had with MiniDisc Access was Splendiferous :+) I received my order and was very pleased indeed. I'm currently on your site shopping around now, so maybe you will see another order from me :+) Thanks ! To Phil and the Team"
Jean Rakoske Manlius, N.Y.
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"Thanks for the great service, Phil. It was a pleasure doing business with you. ...Thanks again." (and) "I received my Minidisc Storage Boxes on Friday. I was out of town so I didn't see them till today. They're great, I love them. These baby's are built to last for a long time. When you were describing them I thought the drawers just popped out. I love the way they glide open slow and easy. ...Once again, thanks for everything Phil. You can count on me ordering from you again."
Joe Keehn Niagara Falls, NY
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"hey Phil man, wassup boi ! I got mah order yesterday, saturday... Everything was GREAT. Thnx for much man! Dat promotional thing is cool, and the pen is cool. Great delivery service! Keep up the great job !"
Henry Setiabrata Beverly Hills, CA
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"Phil, just received my order today(06/30). Been very happy with my order and the payment method, too. Will be ordering more in the future. Thanks"
Michael Soto El Paso, TX
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"Thank you for your prompt delivery and great service. I assure you that I`ll purchase all my future md products from your site."
Abrar Rahman Chowdhury, Minneapolis, MN
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"Dear Phil and the team, I am so impressed with you guys! My order came in on Tuesday 25 July, which is some kind of record for mail to get to me here in Italy! You can count on me being a return customer! Splendiferous service, to be sure!" (and) "BTW, also meant to comment about your shipping USPS. Way too many companies only use UPS---I checked several of the e-tailers, and you and Khoeps are about the only ones I could find that would use USPS. You had cooler storage cases ;-}; in fact, I can't remember seeing the 'Goldies' anywhere else. And the 'George Jetson' storage rack is just too cool! I'm very glad I discovered your company, and I will be pleased to spread the word. Good customer service deserves to be shouted from the rooftops."
Holly Hill Pisa,Italy
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"Phil, Thanks for the speed with which you processed my first order for the new 80-minute Hi-Space blank MiniDiscs.... I must comment on the invoice you sent. No computer-generated invoice; rather a pre-computer age, hand-printed, personally signed invoice, with a handwritten, personal, "Thank-you-for-the-order" message. Even my order number seemed more personal and user-friendly--only 3 digits, not 23! These observations may simply reflect your status as a new, fledgling business, or a very shrewd business-sense on how to get and keep customers. Keep it up! You'll likely receive more orders from me!"
Richard Palermo, Sunland, CA
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"Phil, I received the Sony yesterday, all the functions of the unit check out fine. The packing was fine no damage in shipping. I am blown away about the sound of this thing. It's more then I expected. Thanks again. I will send you an email about my Minidisc story. I don't know why I waited this long to get one."
Torry Jenkins Denver, PA
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"Great service! We'll be doing business later, and I will refer you to other MiniDisc users. Thanks again."
T. M. Musician, Los Angeles, CA
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