Customer Comments
Here's what some of our customers are saying about us!
“Hello,
I recently ordered the AM-Denmark Combine-It! Wooden Storage Unit. Shipping was among the fastest I have seen from a web site. And the unit looks great - even my wife says so!”
Bruce Smith
Reading MA
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“Hi Phil,
battery case received!!!
everything perfect!!!!
a pleasure to do business with you!!!
greetings from Spain”
Diego Entonado Mateos
Madrid, Spain
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”hi, thanks ever so they arrived this morning brilliant service must have just caught the right plane etc, thanks again”
Lynne Taylor
London, England
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“Customer service was excellent. Prompt reply to email query. Referred correctly to another website for items not available on yours. Easier to navigate than the Sony homepage (where I had to go for other item).
Shipping cost reduced after order processed. Arrived in 2 bus. days. (Order placed Thursday, arrived Monday).
Thank you. I'll be back.”
Carol Smolenski
Salem, NH
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“To Phil and the gang:
Just wanted to drop a note and let you know I've really enjoyed the excellent service I've received on the 2 orders I've made with you. Keep up the good work.”
Jerry Sweeney
Kennesaw, GA
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"Excellent customer service, super quick response time to my questions and I got my order in record time. Phil, you rock! Thank you. I will place another order again soon."
Cathy Hirose Morgan Hill, CA
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“I have received the items from sale #17703. I was very surprised to receive the order today, because I was not expecting it until Monday or Tuesday. The items were well packed and all quantities agree with the packing slip. Thanks for the personal touch you gave the packing slip by adding a handwritten note to it.
I hope minidisc recorders/players and supplies continue to offered by companies such as yours, because I find it to be a very nice and convenient way of making recordings. I have even used mine to make recordings on my shortwave radio.
I hope to use your services again in the near future. I close with my thanks to you for such a rapid delivery.”
John Collins Frederick, MD
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“Hi Phil,
I received my order today, very fast. Thank you. You are one of the few companies that charge fair shipping, many overcharge.
The Bryco MDP-32 MD case is perfect. It’s very well constructed and should give me many good years of service…
I will definitely buy again from MiniDisc Access in the future.”
Chad Fletcher Toronto, Ontario
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“Hi Phil and gang,
I wanted to thank you all for the speedy service--I placed an order on a Friday afternoon and I had my items by Monday afternoon (and I'm on the opposite coast!)”
Ben Bertz Morristown, NJ
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“Hi Phil and all the others of Mini Disc Access,
The parcel arrived today (2-2-08). That was really quick. You can be sure that you have me as a customer. Maybe I do not buy as much as others, but if I need discs or other items I will buy it at MiniDisc Access. I always will recommend your online store. You've really got a great variety and I only looked for the MD items.”
Axel (Fritz) Fischer Forest Park, IL
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“Hi, many thanks for the completion of my recent order. The 300 Flipster cases and 2 free MDs arrived, in perfect condition, a week after you sent them. I'm very impressed and very grateful.
All the best, and many thanks for a great service!”
Andrew Deas Wallington, Surrey UK
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“Hi Phil,
I got the minidiscs. The package was in very good condition. Thank you very much for everything.”
Leonardo Buzzola Revere, Italy
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“Phil,
I want to thank you for the fast service. I received my order TODAY. I do not do much, but when I do, you are going to get my business. Your service is fantastic.”
Harry Hughes Peninsula, OH
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”Thanks for all and for the gift (pen). Service is great. Happy holidays too!”
Erwan Gueguen Nice, France
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“Hi guys,
Just wanted to thank you for the great service. Glad I found your company. For years, I was lost when it came to getting anything minidisc related.
Thanx again & see you soon....”
Paul Groleau Greene, ME
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“Dear Phil,
Talk about prompt service! Thank you. Everything I purchased was just as advertised. Your website is excellent…
Once again, thank you for your prompt service. That package was at my snow-filled doorstep in no time at all. Great customer service. I'll be online soon to order once again. You've got a customer for the long haul.”
Mark R. O'Flaherty Euclid, OH
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“Hi Alison,
Just to say thanks for the MDs which arrived this week - those TDK WA discs are just so gorgeous! I didn't think we'd see any more designer MDs after the move towards Hi-MD - and the general move away from MiniDisc, at least here in the UK.
So, I will keep an eye on your site to see what else comes up in the future. Thanks for your help and great service - plus the pens too!
Cheers!”
Nick Oliver Leeds, UK
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“Phil,
You and the gang at MiniDisc Access are KICK ASS!! Got my order today and the one touch MD box is great!! The operation is so smooth. Everything i ordered is here… the blanks and cases, labels… even the Mini Disc Flip File!!! I don't know how you get things out so fast, but please keep it up!!! Please let the Whole GANG know they are number 1 in my book!!!!!
Thanx for the personal touch! I'll be back many times”
John Newman Hammond, IN
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“Dear Mr. Phil,
I have received the merchandise today and I can tell you that no one else is as extremely satisfied as I am. My loyalty as a customer belongs to you. Your service is much faster than anyone else I have dealt with. The personal touch you put in dealing with your customer is rarely found elsewhere which makes the customer want to come back because you just made the customer feel important. Please convey my personal KUDOS to your TEAM for handling this transaction in a most expeditious way. Their performance is nothing short of OUTSTANDING.
Once again, thank you very much and please keep up the good work.
I should not tell you this but I am compelled to do so. I would like to make MINIDISC ACCESS my personal store for my electronic accessories needs. JOB WELL DONE to all of you from me.”
Renato Batle Aiea, HI
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“I just wanted to let you know the MDs arrived just in time on 12/7 - perfect timing! Thank you!”
Michaela Darling Sunnyvale, CA
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“Glad I found you guys. Thanks. I’m sure I’ll be back for more.”
Jim New York
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“Hi Phil,
Great news..... the parcel arrived this morning safe and sound.
Thank you very much for you help and the excellent service you gave. No problems as the items were safely packaged.
I really appreciate it...... I can no longer get these cases in the UK, so this is great.
Once again, thanks for an excellent service.”
Cliff Stockley Reading, Berkshire UK
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“Hi Alison,
The minidisc cases have just arrived and are excellent.”
Ray Harlow Deal, Kent UK
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"Hi Phil,
Just to say my order arrived today which I make as very short time from California to New Zealand.
Your service is excellent all round. Informative, friendly and clear. Well packaged, very good shipping rate and good product at most competitive price. I hope to be back soon.
Luv the 2 free complimentary discs as well.
Customer service at its best.
I'm off to do some recording.
Many thanks. :-)"
Mike NZ
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“Hey,
Just got my labels and jewel cases. Just wanted to let you know that this experience with Minidisc Access and the last one I had have both been great, especially the last one when I got a call from you about my order not going through. Shopping with you has been a pleasure!
Thanks,”
Brian Wilson Birmingham, AL
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“Thanks so much for lowering my shipping costs - you guys rock, and it's always a pleasure doing business with you.
Thanks again!”
Stephanie Wood Greenville, SC
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“Phil,
Thank you so much for the Sony Universal Velcro Car Minidisc Case! It fits my Sony MZ-RH1 nicely. I've always liked doing business with MiniDisc Access; it's always one-to-one and very personable.
Thanks again!’
Dalton Mackie Cumberland, MD
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“Dear Phil
Just a short email to let you know that my MD storage arrived here safe and sound this afternoon. Thanks again.
Best Regards,”
Keith C Howells WALES, UK
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”Howdy.
Just received my order and everything is perfect. We appreciated the fast shipping and the hand written "thank you" on the receipt!
Keep up the good work. We'll definitely order from MiniDisc Access again.
Thanks a bunch!”
Adam & Mandy San Diego, CA
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“Hi Phil,
Yes, I think you’re OK. I received the Sony adapter this morning! I was impressed with the packaging. In fact, I have been impressed with the whole transaction and I would recommend you to any of my Friends! I will definitely give you a Splendiferous! and will not hesitate to use you again, if the need arises .”
Charlie Vernon Lancashire, England
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”Just wanted to tell you that my order arrived today. That was incredibly fast from CA to PA.
Thank you!”
B. Hathaway PA
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“Hi Phil and the Team,
Have just received my order. Very impressed with your prompt and very efficient service. Parcel arrived today - everything A OK. Hope to deal with you again.
Kind regards,”
Penny Heron New Zealand
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“Thank you! I'm excited to have come across your services. I've already told two of my other minidisc buddies about your company!”
Allen Graham Quito, Ecuador
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“I am writing to express how satisfied I was with my recent order. The shipping/handling charges were reasonable especially when you consider that most web sites are under the impression that Guam is a foreign country and as such, will not ship to Guam or will charge ridiculous shipping fees. My order arrived sooner than I had anticipated and since I own both a Sony Mavica CD digital camera and Sony DVD handycam, I will definitely be ordering from your company for my future 3" CD and 3" DVD requirements.”
Jo Ann Forbes Mangilao, Guam
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“Good afternoon Phil:
I just received my order of minidisc flip-top jewel cases. I just want to let you know that it's a pleasure to deal with a company that has a friendly atmosphere. And thanks for the timely delivery, even though time was not a critical factor.
I've got a lot of music that just sits in storage and rarely gets played and these flip-open type cases will do fine for that…
Again, thanks for the fast delivery and the friendly atmosphere.”
Dave Bell Chula Vista, CA
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“Just dropping a line to say thanks for the hassle free and timely service, and for being one of the few folks out there who cater to those who still love their Mini Disc.
Thanks again,”
Christopher Soliz Houston, TX
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“Hi Phil,
I received my order today (Saturday). Great service!!! I just wanted to thank you for the extra Goldies case!! It is very much appreciated.
Thanks Again.”
Frank Palmisano West Chester, OH
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“Wow, it's already here! I love the little case, in fact will probably be ordering more--so I can color code my MD collection into genres. Thank you!”
Leslie Oklahoma City, OK
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“Hi Phil,
Just a quick email to let you know they arrived safe and sound this morning! Many thanks for your help.
I'll been in touch again for more at some stage. Cheers”
Alan Moran UK
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“Hey, great service, never had any order delivered so fast and with complete satisfaction-keep it up”
Rafael Rodriguez Weston, FL
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“Dear Phil, and the team,
Thank you for dispatching my order so promptly, it arrived on Monday at my hotel in New Orleans - and I am having fun understanding the controls and the instructions - but it seems to be working fine. Thank you for the bundle extras too.
best wishes”
Robert Whytehead London, England UK
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”...Your service was great, and I will definitely order from you guys again in the future.”
Jesse New York
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“Wow! My first order with you came in record time !!!!!!!!!!!
Thanks! We will be doing business for a long time.”
Michel Wingard Farmington, NM
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”I just wanted to let you know how happy I am with the discs I got today, and with the whole experience of dealing with you all. Phil, I can't thank you enough for helping clear up my confusion about the media, and the whole shopping experience with you guys was great.
Now I need some storage boxes- that will be my next purchase. I'll be keeping an eye on the site, to be sure I don't miss getting discs…”
J. Snyder Overland Park, KS
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“Received my shipment yesterday (jewel boxes) and all is well; nice safe packaging, everything in perfect condition, etc. etc. I will definitely be returning to shop some more.”
James Harrison Columbus, OH
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“I generally don't respond to surveys, but your service was superb, the price was right and delivery was fast!”
LL Sherman Oaks, CA
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“Phil and the Team at Minidiscaccess.com,
I am amazed at how fast my order was delivered. I placed my order on a Friday and on Monday I received my package! Considering that it had to travel over 4500 miles to get to me.
Thanks for your speedy service and everything arrived in excellent condition. I’m a returning customer with smiles on his face.
PS: Thanks to the Post Office for expediting such a large package so quickly. Job well done to all.”
Robert Gomez
Aguadilla, Puerto Rico
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“got'em, luv'em
thanx”
Mike Panter
Deerfield, IL
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“Thanks! Just got my stuff today. You guys ship real fast! I was surprised to get my stuff from California in 3 business days.
Also, these AM Denmark products, so far, seem really high quality.”
Adam S. Washington, DC
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“Dear Phil & the Gang at MDA!
I just rec. my order of blank MDs & the ZEN organizer in the mail! I'm so excited! Being a customer at MDA for about 2.5 years now i would just like to say that YOU GUYS ROCK!! When i order something over the phone i enjoy chatting with Phil who is always so friendly and knowledgeable. And whenever i order anything - whether online or on the phone - the order is always at my door in just a couple of days and that is all the way from California to Cambridge, Massachusetts!”
Jennifer Johnston Cambridge, MA
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“Hi!
Once again, I have been blown away by your fast, friendly service. My discs arrived this morning in great shape. I can't wait to start recording!! Thanks again for everything - I will definitely be back, and I will tell my musician friends about your site as well - I know they will be delighted to find such a great source for minidisc supplies.”
Jenny Alman Fruitport, Michigan
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”I received my order last week and I'm quite satisfied with the cd case...
The hand written thank-you note from Phil was a very nice show of customer appreciation. I'll definitely purchase from MiniDisc Access again!
Thank you!”
Patricia Harris Mississauga, Ontario Canada
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“Hi Phil,
Thanks for the shipping adjustment and great service. I received the order yesterday.”
Mike Thalasinos Flower Mound, TX
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“I recently ordered a couple of small parts for our MD. I found your site fairly easily on the web. Ordering was easy, and your response was prompt.
Thanks!”
Chris Reedy San Diego, CA
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“received my order fast. great communication, great service. splendiferous…”
Michael Wittig Hammond, IN
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“Phil and team,
Thanks for the great response and quick order! Terrifico....”
Lou Isabella Scotia, NY
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“Just received my first order and I am impressed. Quick service and a personal touch with the note included on the invoice. Look for more orders from me.”
Cliff Stever Wetumpka, AL
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“Thanks much for the ear pads. They are exactly what I needed and I received them very quickly. Thanks also for the reduction in shipping costs - I do believe that may be the first time I've had anybody do that.”
Robert Rucinski Oshkosh, WI
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“Thanks, I've received the battery for my minidisc recorder. It came very quickly. Thanks also for the complimentary pen!”
Mark Taylor Lancashire UK
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“Hi Phil,
Just received my order today! This is my best overseas shopping experience so far; an entry into my diary is guaranteed...
Keep updating your awesome (import-) MD blank selection and I´ll surely push my shopping cart by the courses of MiniDisc Access again.
Best wishes from Germany”
Florian Hamburg, Germany
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“Thank you for the service and the $2.00 - yup I am a happy customer.”
Karuna Chapman Aptos, CA
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“I’m from Brazil and I buy on Minidisc Access every time I get minidisc accessories and portable devices. It’s a good place and the shipping is fast.
Congratulations Minidisc Access, from Brazilian customers!!!
Fred Jorge Pernambuco, Brazil
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“Hi Phil,
I just wanna say how happy I am with my Sony MZ RH-1 minidisc I got from you. I ordered it Monday afternoon and had it delivered Wednesday! I used it 2 days after for a concert and it was all great. It sounded so good from my Hi-SP and uncompressed PCM recording hooked up from the board.
Thanks a lot and more power!!”
Alex Verzosa Burbank, CA
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“Hey Phil and the gang...
Went down this am and got my package. Thank you so much for getting me the info so quick! You guys are the best - you get the #1 slot in my favorites section. Will be back to order more you can count on that! Everything came in excellent shape and just what i ordered and thanx for the two extra mds. Hope you all had a great turkey day and I hope Santa takes good care of the whole gang.
Thanx again for your great customer service and product.”
John D. Newman Hammond, IN
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“Hello.
I received the cases today and I am very satisfied with them and with your fast shipping.
Package was perfect too - big and very protective - with such a big package, I will try do buy 40 more next time. These 20 passed Custom with no problems ...
Thank you,”
Rui Soares Pedroso, Portugal
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Hi Phil,
I have received my MD pack last Wednesday (your Tuesday). It arrived surprisingly quickly – just 4 days! It all works well. Thank you very much for your prompt service.
Best wishes,
Bhajan Ananda Papatoetoe, Manukau New Zealand
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“G’day Phil,
Just a quick note to let you know that the phones arrived - ultra quick delivery from the standard Postal Air Service! I was expecting them in another week. Everything’s in one piece and I’m enjoying them now.
Thanks again. Cheers!”
Paul Saunders Kerang, Victoria Australia
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“Just wanted to follow up and say "superb" job with my order. Noted in e-order that I needed rush and got immediate phone call to discuss best shipping options for me. Added benefit of product description and opinion offered while on that call as well. Arrived two days sooner than I expected. Will be hearing from me again for sure. Thanks!”
Brian T. Miller Chicago, IL
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“Dear Guys:
Just received my order -- it took only one day! Glad to see a Minidisc outfit that has the same passion for this great technology as mine. It's also obvious that you are just as passionate about customer service. And your prices are the best I've seen. Keep up the good work!
I will definitely be one of your repeat customers. I wish you all the success in the world.”
William O. Straub, PhD Pasadena, CA
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“Phil,
The 40 mini-discs ordered the other day arrived this morning. Your immediate dispatch is much appreciated as I was down to one disc.”
Geo. M. Meiser, IX Limekiln, PA
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“Hey Gang,
I received the package today, and it is exactly what I wanted. Thanks for the quick service, and I will be spreading the word.
Best wishes for your continuing success.”
Richard Feltonberger Erie, PA
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"Hi Phil,
I gotta say, one of the best online purchase experiences with a company I never heard of before. I had my doubts at first, but after rave reviews and recommendations of your store in the MD enthusiast forums, I felt confident in purchasing from you guys. You guys were the only ones that had this hard to find battery charger. I was originally looking on Ebay for them, but realized that there is a big problem with counterfeit Sony gumstick chargers with what people said on the forums. They also mentioned your store, saying it has the legit charger and for a good price. Now I know where to go if I ever need hard-to-find MD/MP3 player parts. Great service and fast shipping. Nothing more I can say.
Thanks."
Derek
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“As always, you guys are the best! I ordered my new Mini disc recorder and mic on Friday afternoon and got it Monday morning!!! I have no idea how you manage to do this, but I thank you. By the way, Phil, you are right, this is one of the best recording setups I've ever seen. Thanks again for your high quality items, your speedy delivery and great service. I always recommend you to friends.
Thanks,”
Laura K Bode Sunnyvale, CA
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“Hi Phil,
Thanks so much for the order, I got it today (Saturday), that was really fast! And I love the storage box!
Thanks again, have a good weekend!”
Julie Meng Gresham, OR
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“Phil,
Received the items yesterday. The md storage units are great. I had all my discs in the wallets-no organization whatsoever. I spent a lot of time recording but didn’t really listen to the discs all that often--had no clear system of organization and was too lazy to search for any one particular disc. But now...thanks to these storage units...everything is at my fingertips. Hah...maybe I could be your adman. I'll tell all my friends and the orders will come flooding in (we'll work something out). Anyway, thanks for the prompt attention; you'll hear from me again, I'm sure.”
Jeff Jones Topton, PA
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“Hey Phil,
Received my order today and everything was in one piece and exactly what I wanted. Again, I want to thank you for your excellent service and consideration. Thanks for the ballpoint pen and read some of the news from the packaging material. Will definitely consider your site again, if I need anything in the future.”
Robert Gomez-Davila Aguadilla, PR
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”We received the order today - thanks so much for the prompt service!”
Lori and Martin Chevy Chase, MD
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“As always, everything arrived in perfect condition, and it shipped far quicker than I expected.
Thanks again, and keep up the great work!”
Erik Fredricks Acworth, GA
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“Phil,
I thought you would like to know I received the charger yesterday in the mail. One day delivery. Thanks for the great service. Will hit your site when I need something.”
Glenn Swanson Capitola, CA
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”Great service, fast too. Highly recommended...I'll be back!”
George Mable Renton, WA
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“Thank you for your prompt service. I got my shipment very fast, and you reduced the shipping fee by three dollars. I've entered you in "my favorites", so I'll be sure to use your services in the future”
&
“I was surfing the net looking for some accessories for my headphones and found your web site. You had what I needed at the right price. You shipped the item very, very fast, with great communication every step of the way. My order was small, but you treated me as if I had just purchased a big ticket item. You guys are gonna go far in business. (treating your customers the way you do) Job Well Done.
Joe Luiz Mansfield, MO
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”Thanks so much for the prompt and friendly service.”
Sherwin Mateo Cotati, CA
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“You guys are great! My order arrived promptly, it was exactly what I needed, and you saved my three bucks! That's more than most friends will do! You've earned my business!”
Al Bandstra Pella, IA
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”Hi. My name is Diana and I ordered a Tunebelt for my iPod. I was impressed by how fast it was shipped to me. I ordered it on Friday 7/21 and received it Monday 7/24. Good quality and very quick turn around time. The website was easy to use. Keep up the good work.
PS. Thanks for the personalized note, Phil. It’s very rare that you see someone’s actual handwriting on an order.”
Diana Phon Braselton, GA
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“MDA,
I'd just like to thank Phil and the team for a great job. My order arrived much sooner than I expected. I also received $3.00 off of the shipping which was an unexpected surprise. I was kept informed with emails as to what was going on with the order so I was never left "guessing" about anything. The products are of good quality and I have a coupon for two free Minidiscs! I'm very pleased with the whole experience. Thanks again. I'll be back soon.”
Joe DeLettera Rochester, NY
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“I received my order of the Philmore XL headphone ear cushions in today's mail. The promptness of your web store was the best I have ever seen. I just installed a pair on my Aiwa HP-CN5 headphones, and they fit perfectly. Thank you so much, and you may quote me as a happy customer.”
David Horine Los Altos, CA
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“Dear Phil & Co.,
Wow! I'm ecstatic! This (Goldies Traveler) is the Uber case! Super-deluxe! Really, this is even better than what I had been looking for. I really like it. It's awesome that it holds so many discs (about twice what I was able to carry before)…
You guys are awesome, too! Great products, great service, fast shipping (better than I thought), & to top it off: You're very personable, too!
I think you have another new, loyal customer!...
I've been looking around your site some more, & you definitely have more stuff I want. I liked the Bios, too. What exotic lives you have, compared to mine!
I think it's great that you've found something that you love to do; that also helps others with what they love.
Thanks for everything! I'll be in touch!”
Will Whobrey Louisville, KY
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“Dear Phil et al,
Thank you for the personal and efficient service you provided me,
Kind regards,”
Andrew Graham Santa Fe, NM
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“Hi Phil,
Just wanted to let you know that I have received my new headphones!! Thank you so much!!
I cannot believe how easy it was to deal with MDA. The service was excellent!! I received my order within a week... wow that is so quick. I am so happy to have found your website and it was such a pleasure doing business with MDA. I highly recommend MDA... and I definitely will look forward to trading with you guys again!
Thank you,”
Addy Choy Surry Hills, NSW AUSTRALIA
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“Hi Phil,
You guys are amazing! I received my (very carefully packed) recorder & microphone Friday afternoon and everything is working perfectly. Thank you so very much.”
Ramy Yaqub Ontario, Canada
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”Alison & The Gang:
I actually just got these in my mailbox now! Chalk one up for the US Postal Service! If I had paid $20 to ship it FedEx overnight, it would not have gotten here any sooner.
Thank you very much for processing this order so efficiently from start to finish. You are at the top of my list for my next electronics-related purchase!”
Michael Smith Ridgefield, CT
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“Phil -
Thank you so much for taking the time with me on the phone to make sure the replacement earpads would fit my headphones. My package arrived when promised in perfect condition. You guys are the definition of great customer service. I'll definitely be back again!”
Lisa Geiken Gothenburg, NE
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“Hi Phil,
I just received my order this afternoon, and I must say this has been my best online shopping experience ever! I've never dealt with any retailer (online or otherwise) that offers such quick, great and professional service with a personal touch. Thank you.”
Ramy Yaqub Thornhill, Ontario Canada
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“Phil and the Gang,
I am still one of the few here in the U.S that love the Minidisc and all the toys that are out there. I found your website and stayed with you since. I have found everything and more that I have needed. You are the top shop for the minidisc. I have referred you to many others. I am very happy that you offer such quality products and have a fast processing time. I think you are the best Minidisc shop there is and have always been satisfied with every order that I have made. Keep up the great work!”
Drew Williams Lowell, AR
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“I just wanted to drop a line thanking you for your speed in shipping my order out, and mostly for your honesty in refunding the extra $3 that other folks wouldn't have, necessarily.
I will most certainly keep you guys on my Favorites list to make it easier to find your site again when it comes time to shop for cables and other gear, and pass your name and address info along to my friends when they ask if I know of an honest seller.
Appreciatively yours,”
Brendan Vila Frederick, MD
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“Hi there Phil,
I ordered the Sony MZ-NHF800 from you awhile back and I realized that I forgot to e-mail you and let you know if I received it. Well, I did and I am very impressed.
I was worried it wouldn't come as I have been ripped off before by other on-line buying and selling companies. I'm sure most folks can guess which one. So, I was skeptical about ordering anything from anyone on line ever again.
Therefore, I was very happy to get a package one day that came with everything it was supposed to and no damage. It works well (Actually the software that Sony gives you is awful. I've been unable to make any new discs as the program constantly crashes) and I love it. And by the time I received it, it was cheaper than I thought.
So, thank you very much for a fine, inexpensive product, great service and for taking the time to answer all my questions.
Take care Phil and keep up the great work.”
Luke Carignan Edmonton, Alberta Canada
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“Thanks for sending the order and everything is fine, Keep up the good work and service.”
Randy Kortemeier Chelan, WA
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"My order arrived promptly. I ran a few crude tests and I am confident that the new attenuator will solve the problem I have been experiencing. Call me more than 100% satisfied. Neither Radio Shack nor Fry's Electronics had exactly what I needed.
Harry Sameshima San Jose, CA
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“I just received my case today!....so fast..i just ordered on wednesday....It' just what i expected, i love it, now i must buy many more md's....also thanks for all of the extra info inside and the pen!.....you guys are doing good things!”
Melvin Moore Baltimore, MD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi,
I received my package of blank minidisc boxes today and they are everything I expected and more. The service was teriffic too. thanks so much.
Cheers,”
Herb Young Lancaster, PA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil and the Team-
I thought that I'd actually send an email to you since I was utterly impressed by the speed and the actual handwritten note on my statement. I couldn't believe how quickly my order arrived. When I saw it sitting on the doorstep, I was like what the hell is that? I didn't think it would be my order. I ordered an armband for my mp3 player which I'm enjoying immensely. Thank you so much for your speedy delivery and the personalized note. I'll be sure to advertise via word of mouth because I'm just crazily impressed. Thanks again!”
Raelene Zielinski Milwaukee, WI
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Thanks for the fast turnaround -- the box just arrived (and I placed the order yesterday!). This is my 2nd purchase through y'all and each one has been excellent.”
Tom Merklein Mountain View, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Phil. Order arrived today :) Very quick shipping, speedy service too! Well done. The cases were just what I had in mind.”
Mike Halpern Rockville, MD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“You people rock. Your service is second to none, and that's not an exaggeration! I have ordered from you three times now, and each and every time I receive my order within 2 to 3 days.
Thank you very much.”
Glenn Sales Visalia, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“i think i'm in love with you guys… seriously, everything is 100% perfect… rock on”
Karla Harby Long Beach, NY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Well Phil (and the gang), what can I say? There is a reason I keep coming back to you folks. Had my order within three days, and the bundle is outstanding!!
It’s refreshing to know that places like yours still exist and I will continue to keep coming back! Keep up the good work.”
Brian S. New Jersey
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil and gang,
You guys always ship so fast. Order arrived VERY quickly (blank mds and Jetsons storage case). Thanks. I always keep your site bookmarked and maybe (perhaps) you are edging out that other MD place (although they are pretty good too). But I like the fact you will ship USPS. The other place will only ship UPS and I've had a couple of things from them arrive that appeared to have been drop kicked.
Thanks as always for great service.”
Bill Finn Sarasota, FL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"I can't believe you guys & gals with your service. It was here quicker than you estimated and the equipment was better than I expected. You have far exceeded my expectations and are to be congratulated or show this letter for a well deserved pay raise."
Wayne O'Neal Garner, North Carolina
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Thank you Phil and all the gang,
I ordered my case on Sunday and it was here on Tuesday. Keep up the good work and thanks again for stocking MD stuff for all of us diehards."
Eric Westfall San Jose, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Amazing!!!! I ordered this Saturday and had it Monday!!! And for only $6.95!!! To get that from Sony I would have to pay $18.95 for shipping (2 Day delivery). We so needed these disc's here before we went on vacation. Thank you, thank you, thank you!!! You guys are awesome! I will definitely recommend you to everyone I know!!”
Angie Stephens Janesville, WI
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Good Morning!
My experience w/ Minidisc Access??? Must admit you really took me by surprise by LOWERING the shipping fee. I have NEVER had that happen ever!! After splurging on a new Sony minidisc model, my son gave me his "old one". Never having the experience of having a minidisc, but knowing it was perfect to use when I go for my walks or to the gym, led me to your site to look for an accessory to "take the minidisc" with me. Needless to say, your site is now bookmarked under "my favorites" and I am sure we will develop a good business relationship the more I use my player.
Thank you for your honesty and your absolutely fantastic service when ordering from your site!
Peace,”
Diane Morgan Alachua, FL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil,
…I wanted to let you know that I am VERY pleased with your service so far! SUPER fast shipment for hard to find (these days) MD "stuff".
I will definitely be back.....”
Dixie Evans Houston, TX
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Hey Phil, Alison, and The Gang,
Got my order yesterday and both items were exactly what I wanted. I'd Like to thank you for the very prompt reply to a confusing order and the personal way in which you handled it. With two cancellations and a reorder your grace and professionalism averted a potential nightmare, and I thank you all. A refreshing change in what is becoming a very impersonal business world. The kind of stuff that gave this country a good name, really."
Rob Davis Ormand Beach, FL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I just wanted to let you know that buying from MiniDisc Access was the best on-line shopping experience that I’ve ever had (and I purchase a lot of stuff on line!). Fantastic service. Thanks!”
Mark Coffin Bedford, NS Canada
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hello, I'm Ryan.
I bought some stuff from you about a month or so ago. A battery and a tune belt to be specific. The belt kicks ass, very high quality, comfortable, lightweight, and just perfect. The Battery is good too.
But most of all, what I want to say most is that your service was OUTSTANDING. I had some trouble ordering over the internet. So I called you guys up on the phone, and got my order processed in as little as 5 minutes. Then on top of that, I got my package (w/ both items) in as little as TWO DAYS.
You've got a good business. The next bunch of MiniDisc stuff I buy will probably be from MD Access.”
Ryan Maharaj Highland Park, IL
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”I just wanted to tell you that I got my order today! It is great!!!!! I can't believe how FAST it got here!! Thank you so much!! Beautiful shipping as well! Keep up the great work!”
Sarah Canada
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“The arrival of my headset across country was almost before I ordered it. Amazing, amazing, amazing.”
Rick Harrison Warwick, RI
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“Great service, great products = great experience!”
Darren O’Neill Annandale, NJ
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Thanks! It was easy and quick to purchase from you. I will definitely keep your site in my bookmarks.”
Sarah Early Charlotte, NC
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“Dear Phil, The cases arrived safe and well on Monday 27th Feb first thing in the morning. Very many thanks for your quick and efficient response. Once I get through these cases I will be back for more.”
Mike Bush Sussex, UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Your integrity is beyond reproach and should be modeled by all. Thank you for your honesty and not charging me extra for the shipping and handling, even though no one would have known. Also, I want to thank you for shipping to APO addresses. Not all companies do that. It is important for us Soldiers to be able buy things we can not buy in the local economy. I will inform my fellow Soldiers of your company and of your honesty.”
SGT Ken Lewis United States Army
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Phil,
A quick note to let you know my shipment arrived today.
I would also like to take this opportunity to thank you and your staff for the prompt and professional service once again.
I will be seeing you soon.
Best Regards,”
Paul Telford-Dinsmore UK
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“Hey Phil,
I've been using regular disks in my player because that's all I could find at my local electronics stores. I use my player in my work truck and dealing with all of those disks is kind of annoying. I found you guys on the net and I couldn't be happier. I can reduce the eight or ten disks I carry around now down to a couple of Hi-MDs. They got here a lot quicker than I thought they would, and I think the personal note on my invoice was a very nice touch. I will be coming to you for all of my MD needs from now on.
Thanks so much,”
&
“Phil,
Thanks for the pen, too. That's so cool.”
Tony Kauderer Reno, NV
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“Hi Phil,
I just wanted to say thanks - I received my order today, super fast and in great shape. You sent a note asking for feedback - 11 out of 10! I'll definitely be ordering from you again and would recommend you to anyone.
All the best,”
Nina Geyer London, England UK
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“Hi, I just got my order today (Wed) after ordering it from your website on Saturday. Very fast shipping! Plus, for some reason the shipping cost was reduced which was a nice surprise. I will definitely be a repeat customer because although this time I was looking for something in particular, I did browse around your site and you have tons of accessories. Overall--nice selection, fast shipping. Good job!”
Kristy Fort Collins, CO
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”Hey Phil & gang at MDA,
Just wanted you to know that I love your great selection and prices. Turn around is always quick and I have been pleased with your great customer service. My supply of needed items is beginning to run low, so my next order will be on its way to you very soon. Thanks for all your hard work.”
Evan Cohan Simi Valley, CA
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“Phil and the Team,
I ordered a minidisc case and minidisc storage boxes from you on Wednesday December 4th and received my order today December 6th. I was very pleased at how prompt you were with shipping and providing me with info. on my shipment. Since this order was for my son and he is leaving to go back to college, it was great to have his order before he left.
I have to say that you have been one of the best online company's that I have dealt with and would highly recommend you to other people and order again myself.
Thank you for being such a professional company.
Customer Dublin, OH
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“Minidisc Team:
Thank you so much for the quick & courteous order. I just received it this morning.... and it's the holidays... I can't believe it.
I was just looking for the little Sony Speakers for my step-daughters ipod, apple.com didn't have them in stock so I did a search for the model & your website was listed in the search. I actually couldn't believe that you had them in stock so I made a phone call & sure enough you did. Not only did you have them, you let me know that they'd be shipped out that day & I'd receive them in 2-3 days (and this is during the holiday shopping season). To my surprise they showed up on Monday (3 days after the order) & I became a hero to my husband.
Thanks Again & Happy Holidays to you all!”
Sarah Markham Medina, WA
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“Thanks for the quick shipping. I got my stuff already...not sure how you got it here so fast. I love the products, love the selection, and loved the free MD's (80 min even..nice). I just wish that MD's in general were more widespread.
I have a car stereo MD player, a component unit at home and the office, and two players. I hope you guys are around for a long long time..... I have too much invested ;)
Thanks!”
Jeff Kolker Pryor, OK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”I have a 2003 Expedition with a factory installed DVD rear entertainment system. My kids and their friends have used the wireless headphones so much they have worn the ear cushions down to nothing.
Starting with the Ford dealership and ending with the DVD manufacturer (Audiovox), I searched relentlessly to find replacement earpad cushions, to no avail. I feverishly searched the internet only to find that my options were nil apart from buying new headsets.
That's when I came across your website. All I can say is THANK YOU! THANK YOU! THANK YOU! I finally found the x-large earpad cushions to replace the worn ones. They fit around the headset perfectly. My children swear they are better than the original cushions. Not only will I be purchasing some more for myself, but I've been telling all my family, friends, and neighbors about your site.
Again, thank you!”
Miranda McDaniel Kingwood, Texas
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Phil-
I wanted to let you know that I received the case.......(it was black!). I received it VERY fast. I think I ordered the item on a Saturday and I had it on Monday. I was very impressed and I think your customer service is tops! I will definitely order from you again!
Thanks again for your promptness both in answering emails and sending product. You also have a wonderful holiday.”
Clint Muller Glastonbury, CT
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“Thanks for the fast shipping, friendly service, and great product. I just wish there was a store like this in my town. Thanks again, Jeremy. Oh yea, thanks for the coupon, too.”
Jeremy Dearing Saint Charles, MO
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“I can’t thank you enough for your service. All I wanted were two, simple 1GB minidisks. I was going to order them from Amazon, which was offering them at the same price of $6.49 when I got to my total, they had tacked on $24 for shipping even though I had indicated their snail-mail free shipping option. I promptly deleted the request, went to your page, bought 5 of them and paid less than I would have from Scamazon and not only that, they arrived within 2 days of placing my order.
Molto impressivo.
Grazie,”
David Hoffman Ann Arbor, MI
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“Got the case today, it's great. Wow, that was fast. Thanx !”
Customer’s name withheld by request Woodstock, GA
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“p and the team,
had a good overall experience with the purchase of the ac adapter. tired of using up batteries. thanks again.”
Tim Green Fresno, CA
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“…just letting you know all was received safely and I would like to say a big thank you for the excellent products and service … once again, thanks Phil. I will be more than happy to recommend your services to one and all.”
Tony Aldous England
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“I received the order, and I am very happy with the overall service! For sure I will buy from you again, soon.
Thank you very much.”
Carlos Atlanta, GA
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“Phil,
My discs arrived today and in perfect condition. Now I just have to decide what to put on them.”
Alan Craig Tucson, AZ
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“Hi Phil,
My ear pads arrived today. They are better than the original as far as the quality and thickness of the foam and they are "generously cut" so that they go on easy and offer a little more cushioning around the edges than the originals did. I am using them on Sony MDR-G72 and MDR-G57. I am very happy with my order in case there is any question.
I tried to buy something like this at CompUSA, Circuit City, Microcenter, Best Buy and B&H PhotoVideo and none of those places carried this replacement part which I think is essential in keeping headphones for portable listening in good shape and protecting the equipment from perspiration.
Thanks very much for everything. Excellent packaging, too.”
John Blish Fridley, MN
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“Hi,
Wow! That was fast! I got exactly what I wanted (5 Hi-MD) about 2 days quicker than I would have thought.
I need to record my high school band students for various chair tryouts, and even college auditions. I am using a new MZ-M100 minidisc recorder, and these 1 GB discs will allow me to record at the highest quality.
This is great. I will order from you again in the future.”
Paul Schroeder Grand Rapids, MI
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“Wanted you to know I received my order quickly- These were exactly what I was looking for-
THANKS!”
Steve Mauk Simi Valley, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Hi Phil & Staff,
Just dropping a note to say that my experience with ordering stuff for my mp3 player was great and the quality of the merchandise is excellent. Thanks for the personal note on my invoice, it makes a statement that actual humans deal with the orders. We live in such an automated society these days. I will be ordering more in the future and will recommend you to my family and friends."
Meredith Warwick, NY
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“Phil and the Team,
In regards to my order #12889. Ordered on Friday, got on Monday.
I believe this is my fourth order and I am sure more will follow anytime I have MiniDisc or iPOD accessory needs.
Thanks again for always great service,”
John Pedit Ypsilanti, MI
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“thanks for the shipment, it arrived today. very prompt, communicative, professional. thanks!”
Fayvor Love San Francisco, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Phil,
I wanted to write and let you know that your service was excellent, that I received the remote today, and finally that it works perfectly. I will be recommending you to all of my friends and if I need anything else that you guys carry I will definitely be ordering it from you. Thanks again for the prompt shipping and courteous service. I hope you have a good afternoon and rest of the week.
Take Care,”
Kenric Virginia
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“Absolutely awesome. Ordered the MDS-12 case on Sunday & received it on Wednesday. All the way across the country! Thanks for the prompt service & excellent product.”
Bill Cox Newport News, VA
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“I just want to let you know that I'm very happy with your product and I'd like to thank you for the prompt delivery, good service and company that you have.”
Michael Taylor District Heights, MD
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“Phil & the Gang!
You guys truly rock.
My stuff got here, um, two days ago, and I'm downloading (uploading?) to one of my Hi-MDs right now. (Dave Matthews Band, if you must know.)
I paid $9 a pop for a couple HiMDs from a shop in Times Square last Saturday night. I didn't even get to open one of them before you got my stuff to me. A $2 premium for nuthin'. All cuz you guys rock.
Thanks again,”
Mike Engling Hoboken, NJ
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“I received my mini-disc organizer a few days ago, and the quality is excellent. The service was so quick and excellent!!
I will be back to order more soon. Thank you!!”
Tina Bold Riverside, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey Phil and gang,
Just wanted to drop you a line and say what a great product you sell. I received the Goldies MDS-12 case yesterday, one day after it was shipped. Thank you for the prompt service. You can be sure I'll spread the word about what a excellent company you are. Thanks again.”
Al Saulo San Jose, CA
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“I just wanted to say how much I enjoy those discs that I just received from you. I have labels and cases that I also ordered and they are really handy.
Thanks very much for your quick service. It was a pleasure doing business with you.”
Don Shuttleworth Thunder Bay, Ontario Canada
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear Phil and Company:
Thank you very much for your prompt, professional service. My minidisc gear arrived within three days! Your Internet site was easy to navigate and contained detailed descriptions of the minidisc goodies. I was able to make informed choices and select just the right items.
I certainly hope that minidisc access will be around for a long time to come as I plan to be a repeat customer. I can’t believe it took me so long to discover this wonderful media. Thank you again for your commitment to superior customer service.”
Mark Farfaglia Irvine, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Hey Phil and The Team!
I am just writing to let you know that I really enjoyed using your website to order my MiniDisc Case. I had looked everywhere for a good case and couldn't find one. I then came upon your site and I found a great case for a good price.
I ordered it from your site and I received it in just a few days. I liked how my case came and it was in perfect condition. I have no complaints at all.
Thank you for the good service - and the nice pen!”
Jose Hernandez Alhambra, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I just want to let you know that I'm very happy with your service and products and I'd like to thank you for being good at what you do.”
Nate Mishaan NYC, NY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I just received my first order from you today in the mail. I must say that I was surprised at how fast it arrived. The delivery plus the price and the selection of your store is very pleasing. You have a lot of great MD accessories. I will continue shopping here in the future.
Thank you again!”
Aruhn Littlejohn Cleveland Heights, OH
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“G'day Phil. All arrived safe and sound in today's mail...good ole UPS and Auspost!
The conversion rate could have been kinder, but I couldn't have got the micPOD here anyway, so no worries.
Thanks for your helpful, prompt and friendly attention.”
Bernie Cureton Queensland Australia
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Phil;
One word... "FLAWLESS", "EXELLENT"; oh! that's two...better yet!!!! :)
Thanks
PS:
"THERE CAN ONLY BE ONE"... MDA!!!!”
Ariel E. Class Stuart, FL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear Phil,
I got my Bryco case. I enjoyed the ease of ordering from your site and the excellent service and of course the wonderful products which you can't find anywhere else with all this variety. Thank you so much once more, and greetings from Egypt.”
Yasser Sharaf Egypt
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hello Phil, Just a quick note to say that following my order of Monday morning (17th) to yourselves, the UK postal service turned up at my flat (that’s an apartment to you) on Friday morning with your goods. Obviously, I was at work, but a quick trip to the post office on Saturday found it all present and correct – absolutely first class service, thank you.
Regards,”
Kristiaan Clark, UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey guys,
I bought the “Traveler” case for my Sony PSP after someone posted the link to you in a PSP forum. I'm usually a bit dubious of shopping with places online that I don't know, but you came well recommended by other forum users. I'm so glad I did order with you. It's a great case to hold everything for my PSP, much better than even some of the 'official' PSP cases I've seen. I've been looking for a while and this is no doubt the best I've found.
Aside from the actual product, what impressed me most was the excellent service you offered. And I do mean EXCELLENT! It only took two days from when I ordered until when I received my case. And I'm all the way over in Florida! Plus the hand-written note on my receipt made me feel very comfortable (thanks Phil), like I'd been ordered from you for years (this is my first order). And a free pen! Cool! ;) I've book marked your page, and I will definitely be back whenever I need anything in this line. Meantime, I'm going to continue to recommend you and your products to my friends.
Thanks for making my shopping experience a good one.”
Michelle A. from Florida
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hello, The discs are gorgeous (the TDK HO collection) and the service was splendiferous. I will definitely be using your company again. Also, those discs completely killed any iPod envy I was having. Thanks again,”
Tanya Sanchez Coeur d'Alene, ID
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“My experience was great! I love the Tune Belt Minidisc armband. Just to let you know I actually got it for my iPod and it works out very well with the armband if you want to list that on your site. My iPod is a regular size one and not a mini but the measurements work out just fine. Also, I really appreciate you reducing my shipping. Thanks! Overall wonderful experience.”
Katharine Alexander Ashton, MD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey Phil,
I received my package last week without any problems and a in a timely manner! Thank you for reducing the cost of shipping.
Great doing business with you and your company, and all my future Mini Disc purchases will be made through Mini Disc Access.”
Walter Shaffer Middletown, OH
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear MDA,
I just wanted to let you know that I called about a specific item last week and spoke to Phil (if I correctly remember his name). You should know that he was fantastic! He took his time and answered all of my questions and by the end of the call I felt very comfortable placing my order.
Because of the great customer service I received, Minidisc Access will be the first place I go to when ordering MD supplies and accessories. In fact, I'm going to your site right now to see if there's anything I missed.
Thanks Phil!”
Carlton Gleed Washington, D.C.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil,
Thanks for the great service. You answered my questions really fast (and on Sunday too), and my order arrived in a couple of days.”
John Henke Pt. Townsend, WA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear Phil
Many thanks - it arrived today, I will be collecting it tomorrow
I am very impressed with your service
kind regards”
Dr. Stephen Kane Liverpool, UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear Phil and the Team,
Thank you very much for mailing the MD case so promptly. I am very pleased with it.
I appreciate your excellent communication and the promptness with which it was mailed (and the extra gifts of pen and CD!). Promptness in getting the order processed and mailed plus great PR!
Thanks,”
Beth Hanson Chicago, IL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“U guys are really awesome...so much so that I'm going to place another order in few moments. Do you realize that i received my order from you before i received my new Minidisc player and the orders were two days apart?
Thanx Phil, and tell the rest of the gang thanx also.”
Dean M Buffalo, NY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Dear Phil & the Team,
Thanks for the quick delivery and dropping the shipping & handling by 3$ that really means a lot and shows extra integrity and honor, Kudos to you!
I Wish You Great Fun and Happiness.”
Adam Pike Collegeman Seattle, WA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Loved the service and the speed of delivery. I am in the process of getting ready to order some jewel cases for my mini-discs.
Keep up the good work.”
Jerry Carter Baltimore, MD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thanks Guys! Great service as usual.”
Adrian Bogado Asuncion, Paraguay South America
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I just bought my first Mini-disk player at Ubid recently and quickly found your site via google. I bought a wonderful case and some rechargeable batteries. The order came quickly, with a nice pen and a handwritten thank you. (A very nice touch.)
This will certainly be my first place to come for more supplies.
Thank you, Phil & gang.”
Mark Wolff Nashua, New Hampshire
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil, I have to say a massive massive thank you! I can’t believe how fast my order got here. All the way to the North of England from California in three days is impressive! The order is great especially the mini disc stands. You just can’t get nice ones like that over here. Also, a big thank you for getting it through customs speedily ;-). I’ll definitely be back in the future Cheers again”
Louise Sandyford, Newcastle on Tyne UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Phil and Team:
My thanks for the prompt delivery of my ordered item.
I appreciated the shipping discount and the personal, handwritten note on my invoice.”
Daniel Rivera Brooklyn, NY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil, Ordered the I/O transfer device recently. Very impressed with the service, especially the follow up call to see if my order was correct. Very fast delivery and all round quality deals. Will be sure to order again.”
Rich King Whistler B.C Canada
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thank you for the shipping credit. I am duly impressed for, of course, I would never have known the difference. I appreciate your excellent service, and you can be sure I will head straight for MiniDisc Access the next time I need something in your type of product line.”
Nancy Braden-Parker Los Angeles, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil and gang,
It's always a pleasure to order from Minidisc Access. Your prices are great and I can always count on getting my order sent out really quickly. Thank you!”
Carolyn Ing Carlisle, MA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil, Alison and the Gang; Just want to let you know I received the Leather MD case yesterday. Your shipping is unbelievably fast. The leather case fits my MD (MZ-N10) perfectly ...and its quality is "first class". Thanks for providing quality products. Keep up the good work!”
John Petrucelli Trumbull, CT
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“First of all, Phil, thanks for the personal note. Anyone who does that earns my respect and they stand behind what they sell…Again, thanks for the personal touch.”
Dave Crook Jaffrey, NH
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Alright Chaps! Just wanted to thank you for the fantastic service. Arrived this morning. I'll be recommending your services to all and sundry!!
Ta very much,”
Nicola Grierson Scotland
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Super fast shipping and great quality of merchandise. Thanks for the coupon!”
Wally Duda Bridgeton, MO
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey, just got my order. Only ordered it three days ago! Dude...I gotta go with "splendiferous"!!! I appreciate the coupon, but mostly the personal note on my invoice. Phil, you go above and beyond on the customer service man! As Arnold would say....’I'll be back...’”
Michael Cox Stockbridge, GA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thanks! It was great doing business with you all. Philip was really helpful on the phone, and I received the item today, Friday, after only ordering it on Wednesday!!
thanks again,”
Amy McIntire Richmond, VA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thanks for the great and prompt service...Your service is top notch, fast, reliable and good deals. Thanks”
Steve Grandinetti Port Townsend, WA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil,
We spoke on the phone last week about md's and other items, such as the microphone. I wanted to write to tell you that the microphone I bought from you is pretty amazing. I sit near the rear of my class and the thing still picks up my instructors' voice! Also wanted to thank you for the prompt and personal service I received while dealing with you, and the fact that you took the time to talk about md products etc. We spoke on Thursday and I received the mic and cases on Monday. I will definitely be doing business with you again.
Thanks again:”
Sid Lucero Westminster, CO
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey Phil and Team:
This 24 Minidisc Wallet (24) ROCKS!!! With minidisc items getting harder and harder to find in my area, your service was awesome. Since none of the minidiscs I have been purchasing come with a jewel case, I was looking for an alternative to store and label my mini disc. I make my own label cards and album pictures to identify the content of the minidisc and it slides right into the sleeve with the mini disc. Very Cool. Your service was excellent, and your selection of products was just what I was looking for. I will purchase other minidisc items in the future.”
Linda Taylor Adelanto, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I received my order in great shape and a very timely fashion. I was very thankful. I have not bought much on-line and this was a good experience. Thank you for being a great company. I'll be back.”
Jack Perkins Addison, NY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I would like to thank you for your excellent services. I received my package extremely fast and your personal attention was much more than i expected. I really appreciate your dedication to your great business. I look forward to making future purchases from you.
Thanks again Phil & The Whole Gang!”
Customer name withheld by request Warren, OH
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil:
The microphone arrived yesterday, great job! Thanks, it got here well in time for our trip to Honolulu.
You guys are great, keep up the good work. I'll look to you first for anything that I need for our mini disc.
Thanks,”
Michael Trojan West Chester, PA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I would like to thank you for your excellent services. I received my package extremely fast and your personal attention was much more than i expected. I really appreciate your dedication to your great business. I look forward to making future purchases from you.
Thanks again Phil & The Whole Gang!’
Customer’s name withheld by request Warren, OH
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“Phil, I want to thank your for the personal note that you wrote. I really appreciate it. It makes me feel good that folks like you really care about us military soldiers doing our duty overseas. Your response was unexpected and it makes me feel proud to serve my country. I received my shipment yesterday. I wanted to let you know that the remote works great with my Sony MD walkman MZ-NH600D. Thanks again.”
Josue Molinar USAF
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“Minidisc Access Team: Just wanted to let you know that I just received my order. WOW.....did it get to me fast!!! I am really impressed with your online store, and with the outstanding level of customer service. In fact, I think I'll use the word great......no, Terrifico........nope, how about SPLENDIFEROUS!!! You will definitely be receiving more orders from me.
KEEP UP THE GREAT WORK, AND BEST OF LUCK WITH YOUR BUSINESS. YOU DESERVE IT, AND HAVE DEFINITELY EARNED IT!!!!!”
Jeffrey from Canada
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“Hi, Just rcvd my pkg in only two days. Outstanding service. Everything I ordered was there w/o damage. It was packed well & the USPS did their usual fine job of delivery.”
Art Logan Vista, CA
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“the other order arrived fast and in good shape ill will be ordering from you real soon. thanks”
Jack Snell Bellevue, NE
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“Just wanted to let you know that I am a very satisfied customer after having placed my first order with you. I appreciate the speed at which you executed my order, the fact you kept me informed as to what was going on and the speedy delivery. I will certainly shop from your site again.
Thanks”
Bob Winot
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Phil and Gang!
I received my cases today. I just wanted to send feedback to you as requested.
Ordering is always smooth and easy, shipment is extremely fast, and the order is accurate. I like the coupons and/or the deals that come by e-mail.
I was thinking to myself, gee, I hope I get another free pen! And sure enough, one came with smiley faces even. I'm easily amused I guess. But it does keep your company in mind when I'm surfing along.
I would have ordered an iRock FM transmitter if I could have found it offered on your site. Another company sent a mail about it, but I didn't think their price was all that competitive.
And thanks for the personal note on the invoice. It all adds up to a very pleasant experience.
Thanks,”
Kris Mayeda Las Vegas, NV
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“HELLO PHIL, MINIDISC ACCESS IS AN OUTSTANDING WAY TO OBTAIN MD PRODUCTS. MD ACCESS GAVE ME A MAJOR ALTERNATIVE WHEN IT WAS TIME TO PICK AND CHOOSE PRODUCT. ALSO WHEN I CALLED WITH A FEW QUESTIONS, PHIL WAS EXCEPTIONALLY HELPFUL AND KNOWLEDGEABLE ABOUT MD PRODUCTS.
I TRULY DIG WHEN A SALES PERSON IS HONEST AND WOULD GIVE YOU INFORMATION OUTSIDE OF HIS/HER PRODUCT TO HELP YOU. I WOULD ALWAYS CHECK WITH MINIDISC ACCESS WHEN LOOKING FOR MD PRODUCTS! I ALSO WOULD HIGHLY RECOMMEND THIS COMPANY TO OTHERS. THANKS PHIL AND TEAM..."SPLENDIFEROUS" :-)”
RON MONROE NYC
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“Thanks a lot. I received the package today. It was fast! I’ll recommend you guys!”
Andres Guzman Reno, NV
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“My wife ordered Christmas gifts for me from you folks, and I just did another order for more goodies. You guys are fantastic. I cannot believe how quickly I received my order. And of course, everything was great. I will soon be ordering some travel speakers and more minidiscs. I don't even bother looking for other companies like yours. Keep up the good work.”
Vic Cruikshank Colorado Springs, CO
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”This was my first order with you and was impressed, especially since I placed two separate orders and you caught that and combined them to cur down shipping charges. Thanks, and "I'll be back".”
Dick Ouellet Havervill, MA
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“Your service was fantastic! I ordered a case on my lunch hour via computer on Monday and the package arrived on Wednesday, I just ordered a new MiniDisc recorder from Sony and I am still waiting for it! Kudos to you and the USPS. Thanks so much.”
Ralf Kohn Berkley, MI
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“I can't begin to tell you how easy it was to order from you guys. I buy a lot of products online and this was by far the best experience I've ever had. Shipping was super fast. I got it the NEXT day. And to make it even better the order was correct! I can't wait until I get to buy from you guys again thanks much.”
Spencer Brumbaugh Stockton, CA
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“Phil, Just wanted to drop you a line to tell you that I think the Tune Belt arm band is terrific! My mp3 player did not come with an armband and your Tune Belt protects it at the gym. The band also fits securely on my arm and I feel very confident that my player is safe no matter what I do at the gym. The Neoprene fabric is soft and comfortable and dries fast. Thanks again for the fast and friendly service and quality product!”
Suzanne Austin Bellingham, WA
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“Dear Gang, Once again you have thoroughly satisfied another customer, a returning one at that. I received my order today and had just read the shipping notification just this morning! I may be a little late in the minidisc game but, thanks to you, I'm catching up. I appreciate the phone call regarding MY mix-up on a few items; it is this kind of service that makes you all stand out. I will be back for more. Thanks a bunch!”
Ray Haguisan Pacifica, CA
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“Hey Phil, Thank you very much for the $3.00 savings. That is very kind of you to return that to me, I don't know too many businesses that would be that honest. Rest assured I will check your site for any future purchases I make for my iPod and will recommend your site to my friends.”
Don Rogers Akron, OH
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“Hey guys, I received my stuff lickity split! Good show, everyone should be so swift in completing an order. I was glad I found you guys, as no one at retail (e.g. Best Buy) has any mini-disc stuff for storage. So thanks and I bookmarked your site....”
Barry Carter Farmington Hills, MI
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“Fantastic, super quick service! Thanks!... It was nice to place the order Monday night, and then have it sent from CA. to NJ. by Thursday was GREAT! Take care ...To the whole gang, and be safe!”
Sam Andaloro Westville Grove, NJ
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”I ordered 200 mini disc jewel cases and received them soon after. The box looked pretty damaged on the outside (not your fault) so I was worried that some of the cases inside would be broken as CD jewel cases usually are from other companies. You guys did a great job packing the contents. I can honestly say that because not a single mini disc jewels case was broken or even slightly cracked. Please continue the good work.”
Ben Churchill Connecticut
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"This is an mail to let you know that I am very happy with your quick shipping and great customer relations. I am glad that there is a great resource like yours that has everything to do with md's!"
Todd DeVolder
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”Hi, Thanks for the fast service. I'll probably be ordering more cases before long. Regards,”
Bob Christensen Pacific, WA
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“Hello, This is Travis Hatfield and I just placed and received an order from you guys. I just wanted to let you know how pleased I was with my order and the speed of service. I received my order before I had a chance to track it online. Everything was in perfect condition and was just as it was advertised. Once again thanks a bunch and I'll definitely be coming back. Sincerely,”
Travis Hatfield Stillwater, OK
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“The crew at MDA have to be the nicest people I've bought from, the prompt delivery and the personal note on my receipt makes me comfortable buying from MDA again and again. Thanks a bunch!”
Chris Downs Flagstaff AZ
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“You guys rock!!!! My order arrived before I even had time to think about it!!!! And your sweet memorandums...you guys are awesome...thanks for replying....!!!!! Totally happy!@!~!!”
Blu Cordova Seattle, WA
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“I'll be ordering from you again soon. This was a great experience. Thanks...”
Mike Watson Cordova, TN
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"Just received my first order from you guys. I was pretty impressed. It’s nice to see the little personal touch with the pen and the handwritten note on the coupon. Little things like that go along way. I will be back again. This time you guys grabbed my business by being the first and only site I could find with the Hi-Md 1Gb MDs. Any way, thanks.”
Nole Lilley Savannah, GA
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”Dear Sir or Madam, Today I received ... the i.Sound aluminum travel speakers. I would like to thank you and your company for the excellent customer care that I experienced and for the prompt shipping. Now, on to the good stuff. This speaker system blows me away! To be honest, I thought that I was just going to be getting a cheap "tinny" unit, but with the ability to project a louder volume then the rest. Boy, was I wrong! I am currently listening to Antonin Dvorak's Serenade in E Minor on the i.sound unit and I am seriously impressed. I have played with the bass boost button as well as the surround sound button (and, of course, the volume) and was extremely please with the significant difference that each of these features contributes to the unit. Especially the surround sound! Pardon my french but, it KICKS ASS! Ah yes, I can't wait to bring it home with me tonight! Rammstein awaits!
Thank you very much!”
Gary Wolinsky Chicago, IL
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“I just received my second order from you guys and have not found a flaw yet! Keep up the good work and thanks,”
Rahil Bandukwala San Diego, CA
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“Talk about lightning fast delivery! I received my Sony Replacement Remote and the Case Logic case TODAY, thanks so much. Life with a NetMD couldn't get any easier with these two products. I will be ordering more items in the near future. Again, Happy Holidays.
Thanks,”
Ray Haguisan Pacifica, CA
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“Thank you for your excellent service...We received our order today, super fast shipping, well packaged... We'll be back.
Once again thank you for the great service.”
Karen Haynes Loomis, CA
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“Just wanted to drop you a line thanking you and letting you know that I've received my ear buds. Great is an overused word, but they are really, really nice! Thanks for your attention to the details. I'll be passing your name around to my buddies.
All the best and continued success!
Sincerely,”
Craig Montgomery Washington, DC
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”Hey, I recently ordered two Case Logic PSC-1 and a 6 ft. Stereo Mini Cable-Black-Recoton ACW343.
I just wanted to say that I was very satisfied with my order and it got here really quickly.
Good job, fellows!”
Ben Jones Kalamazoo, MI
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“Received it--love it! Thanks for a great ordering experience...”
Andrew Funk Chicago, IL
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”Hi Phil, The discs have arrived this morning! Many, many thanks for the great service- everything a customer needs to be satisfied! Best wishes,”
Björn Isebaert Zottegem, Belgium
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“hi Phil,
can i just say you've exceeded all my expectations - the discs arrived yesterday! SO SPEEDY!!!
thanks for all your help!
best wishes.”
Neil Burling Oxfordshire United Kingdom
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"Hey Phil and the Team!
I wanted to let you know just how pleased I am. I ordered your Goldies MD case and a set of ear buds from you late Sunday evening. Now it's Tuesday and they have already arrived! Boy-howdy, that's fast, and everything was packed very well!
And then, what do I find but a hand signed invoice and your awesome deal for 2 free discs. Now THAT'S what I call personal service, and you can bet I'll take you up on your offer.
Cliff notes? I couldn't be happier, and you have my business if I need anything for my MD player again.
Splendiferously pleased,
Nicolas Siemsen Aptos, CA
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“Phil-
Minidisc came last week. All in order. Perfect for what I want. Thanks for the great service. all the best.”
Owen Diviney Ireland
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“Greetings Phil & team,
My order arrived today, the fastest delivery on earth. The products are in terrific shape and all is fine with the world.
Thanks for everything,”
John Young Wilmington, DE
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“Thanks for the great service. I received my microphone adapter today. The shipping was even faster than I thought it would be. I look forward to doing business with you again.”
Melissa Darou Sooke, BC Canada
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“An hour ago USPS brought me my package from sunny California. Hurray!! All in good order and neatly packed. Thanks Phil! By the way: no troubles with the Dutch customs, thus no delay and no costs at all!!! Hurray again!!!
See you at your site.
A very satisfied and happy costumer,”
John from Zoetermeer (that's Sweeterlake in English) The Netherlands
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”Phil,
I was extremely pleased with your customer service on my very first order with your team! I ordered the Stereo-To-PC converter from you and your turnaround time was so swift I couldn't believe I got it so fast!! It seemed I'd only "blinked" and then the box was sitting in my hands! Thank you so very much and I'm looking forward to doing business with you again!
Have a wonderful day!”
Joyce Strange Monroe, NC
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“I received my order a couple minutes ago. Everything was just great, and I certainly never expected to receive it quite this fast.”
Jim Resinger Lexington, KY
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“I just wanted to say thank you for the great service. The delivery was lightening fast and the overall shopping experience was impressive. I will definitely recommend your site to my friends.”
Mark Hamilton St. Paul, MN
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“Flawless! I will be ordering from MD access again in the near future! Excellent prices and speedy service!"
Kyle McMasters Sarasota, FL
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“The order arrived quickly in good condition. Thanks for your prompt shipping and all the information I received on the phone prior to the order.”
Wayne Rasmussen New Jersey
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“Thanks for the great service, just received the part (which is working fine!). Wish all online businesses were as prompt as you guys, especially since mine wasn't a big order. Hope to buy from you in the future,”
Patrick Snell Houston, TX
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“I received the product that I ordered and I want to thank you for the good quality of services you made. I appreciate that and look forward to buying from you in the near future.
Thanks a lot”
Guy Chonel Auckland, New Zealand
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“Hello Phil: Just responding to your invitation to contact you re: my first order from MDA. My order was handled well. I really like the marketing aspect including a discount on re-orders.
Thanks,”
Don Covel Lake Forest, CA
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“Thanks! This is to let you know that I got the other mini disc case and it is exactly what I should have ordered the first time! It's perfect. Thanks for pointing it out. Your customer service is the best. Thanks for the pens, too. I got one with each mailing.
Thanks alot,”
Chris Burkard Rockwall, TX
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“I would like to thank you for such a wonderful service that you have given me. Even though we didn't actually shake hands, you made me feel that my business was really appreciated. Keep up the good work and hope to do business with you soon.
Paul Rallonza San Francisco, CA
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"I Received My Order Today And I Am Pleased With The Products ordered. Thanks For The Coupon And Pen. The Thank You Note On The Invoice Was Nice As Well! Will Definitely Be Doing Business With Minidiscaccess.com In The Future.
Thanks Again!"
Joe Brooks Roxboro, NC
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“Hi, I just wanted to say thank you for the great service and product you provided with me last week. The delivery was lightening fast and the overall shopping experience was impressive. I will definitely recommend your site to my friends.
Thank you again.”
Simon Choi Mission Viejo, CA
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“Wow! I received my order today. It only took two days to go all the way across the US! That's extremely fast! Everything was in good order, including the Goldies Traveler Case. I will be placing another order as soon as I get paid again (in a week or so). Thanks again for such great service- you have won a loyal customer!”
Shannon Duck Virginia
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“Put a BIG check mark beside SPLENDIFOROUS...questions answered, shipped immediately, arrived right away and works great...THANKS!!!!!”
Rupert Oysler Carolina Beach, NC
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“Dear Phil and the Team, We just ordered from you and it's already here! I cannot believe the service you guys have provided over the years when I need something fast. Thank You”
Linda Boyer KTHS Radio Berryville, AR
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“Hi Phil and team, I've been most pleased with your service and willingness to personally answer all my questions. I placed my order on Fri and received it on Mon! Quite surprised at the speed. I haven't had time yet to fool with it and see how everything works, but I'll let you know if any problems come up.”
Julia B.
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"Dealing with Minidisc Access has been nothing but a pleasure. I was impressed with their selection when I first happened upon their site, and immediately bought a couple of things. When one of the items turned out smaller than I thought it would be (my fault entirely), returning it was easy. In fact, I went right back and bought some more stuff, which arrived ridiculously fast. I would totally recommend Minidisc Access to all my geeky (and non-geeky) friends.
Thanks!"
Kathryn Cabunoc Oakland,CA
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“Hi, Just a quick note to say I'm impressed with the speed and politeness of your service. Got the package today. Thanks,”
AB Baltimore, MD
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“Hey Phil and MD Access,
I just wanted to let you know how super fast your shipping was, and how great your product is. This is the first time i ever bought a product from you guys, and this definitely won't be the last.
Thanks again.”
Clint Buenconsejo Milpitas, CA
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”Hi there!
I just wanted to let you guys know that I am extremely pleased with the service of your site. I just ordered my minidiscs a couple of days ago, and I already received them this morning! It's amazing; I've never gotten such swift service :) I really appreciate the coupon, and the personal touch of the handwritten thank you note on the receipt. Your site is definitely first class, and I will definitely use it again, and recommend it to anyone that is remotely into Minidisc. Thanks again for such a great experience!!!
Sincerely,”
Jessie Hague Sarasota, FL
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“that was fast, great job guys, I will recommend you highly to friends and I will search through your site first if I’m looking for something.
Many, many thanks.
a most appreciative customer:”
Mario Lobo Weehawken, NJ
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“Dear MD Access,
I've received my order today and I have to say that I am again AMAZED on how fast my order came. I'm more than just happy. I don't have to worry on running out off MiniDisc's at all with you guys and gals around.
There is more I would like to add, but I don't want to make this e-mail long.
THANK YOU SO MUCH!!!!!!”
Erick Delgado Harrisburg, PA
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“Hey Phil and Team,
Well, you did it again, saved my butt LOL. The disks I ordered arrived today way ahead of my deadline (Friday).
You guys are great at wonderful communication and super-fast shipping and good prices to boot. What more could I ask for?
Thanks again and keep up the good work and I will always come back. :-D
Dave McPeak Brookline, MA
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”Received this (order) today. EXCELLENT service. I will be ordering again and letting others know about your site. Thanks for the quick order.”
Robert Johnson Sun City, AZ
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“My order arrived today just three days after I ordered it. Great service and I appreciate the adjustment of the shipping charges downward to reflect actual cost. Thanks again,”
Ron Kelley Chatsworth, CA
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“To All at Minidisc Access...
I must say that the service you folks provide is outstanding; I can not tell you how impressed I was when I arrived home from work to see my package at my mailbox. I figured, coming from California, it would be here the latest Friday, since I ordered Monday evening. But it came quickly, pretty quick and I'm in New York. I'll be sure to tell my friends, family and colleagues that own minidisc players or Ipods to visit your site and order...
Thank you again for the prompt service and you made my train ride to work an easier one.”
Matthew Wood Poughkeepsie, NY
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“Quite simply, Thank You for everything from the personal touches like the handwritten invoice comments, the pen, coupons, and fast service and shipping. I will have no problem shopping with you again and informing others of your great Website.”
Todd Pousson Morse, LA
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“Hi Phil (and all the team), I would like to thank you all for the help and professional service offered to me, although I'm over the big pond in the UK. I will defiantly be using you again and be recommending you to MD user I come into contact with. Once again... Thanks to all at MiniDiscAccess. Best Regards,”
Paul Telford-Dinsmore Suffolk, UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Well, you guys certainly are attentive, prompt, considerate and I really liked the personally written hand not from Alison on my invoice. It's really a refreshing to find a company with such a personal touch in these times and a welcomed surprised. I wish I had more money to order more stuff (don't we all wish we had more money!)
I ordered (from Canada) on the 10th of April and received my order on the 21st - I think that's pretty darn good too! Thanks again.
Oh, and thanks for the pen, the CD sampler and the coupon, you made my day!
:-) A very satisfied customer,”
Danielle Cohen Toronto, Ontario Canada
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil-
I got my order yesterday & everything looks great. We have 3 MD players in our family so we will be sure to pass any future business your way. Thanks for the good wishes!“
and
"Hey Phil-
Thanks for responding (again!) to my e-mail. You have done several "firsts" for me.
- I have never had a personal thank you note from the owner for my order.
-I have never had a company tell me they over-estimated my shipping charges & let me know I would be charged less than I initially thought.
-I have never had a company ask if my order was ok & then reply to my answer.
-And I have never had someone notice my FPO address, noting I am overseas & tell me to be safe!
Your faithful customers,"
Judy, Rod & Dan Yokosuka, Japan
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“Thanks for your prompt attention to my order! And, also thanks for making the shipping adjustment as well... thanks for the cool sampler cd too.. it is cool!”
Wayne Coffey Riverdale, GA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Just got my order. Thanks for such great customer service and for carrying so many great minidisc products. You have some of the coolest minidiscs out there. My husband and I have had such great experiences ordering from you that we don't order minidisc stuff from other companies anymore. We know we'll get great service if we order from you!”
Staci Burton Chicago, IL
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“I'm really thrilled with the speedy service I received from minidisc access! My case and blanks got here quickly, well packaged and I'm just pleased as punch at the warm welcome I received from the staff. I've been loving my minidisc player, and now that I've found a great place to shop for the accessories, I love it even more. I'll definitely be back :-)”
Stacy Spokane, WA
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“MDA folks: The package arrived today, more than two days ahead of schedule! Thank you for the excellent service. My wife is sure to be thrilled with her new tackle box, I mean MD storage case. Best,”
Jay Collins Chicago, Illinois
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“It was sure a pleasure dealing with you guys! I received it on the 31st with no problems. Thanks, again.”
Pete Mighetto El Cajon, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I wanted to thank your team for the excellent service I received on my recent order. After having placed my initial order, I realized I wanted something else, and did not want to initiate another order and pay shipping twice... I called and you were able to include the additional item in the same package!! I received the order in two days and everything was perfect!! You guys and my minidisc player ROCK!!!”
Ted L. Connecticut
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“Phil: I received my Traveler today and it is just what I was looking for. Thanks for the great service I will recommend your web site to everyone.”
Nancy Massachusetts
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi, I would just like to let you guys know that the cd wallets arrived a few days ago. I have put them through their paces and I am completely happy with them. Very small size yet sturdy, excellent! I am glad to know that you also have a sense of humor, sometimes hard to find these days! So, I would just like to let you know that I am totally recommending you with other people who have a hard time finding those hard to find items :) Kind regards and 'til the next time!”
Victor Vloemans Arnhem The Netherlands
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Minidisc Access~
Needless to say, I was certainly delighted to find your website (Yahoo/Google). As I built my MD collection, I went to music retailers to search for storage units, and soon found out that MD's remain a small part of the music market. Just prior to trying to make a storage unit myself (flunked wood shop 3 times!!!), I realized I should try looking on the web. The search paid off.”
Mark De La Torre Concord, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Thank You so much for the super fast service! The product was awesome and the shipping was unbelievably fast! I ordered and received my product in the same week! That kind of customer service is NOT found anywhere but MiniDisc Access! Your company should be a model for every other Internet company.
You're the greatest!”
Kristi Machler Lewistown, MT
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I received my order yesterday and I must say that it was supercalafragalisticexpialadocius! The timeliness in shipping and receiving was top notch. I love my free gift Thanks. I will absolutely purchase from you guys again. And thanks for the personalization, few retailers realize that this is a wonderful key to have repeat offenders (shoppers) return.
Thanks a bunch."
Kimberly Goode Bristol, CT
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Greetings Phil / MDA, I just wanted to advise you that i rcvd my order on Saturday, March 13, 2004. That is amazing!! You guys completed and shipped my order faster than what it takes the other guys to just confirm an order. MDA will be my only source for MD stuff as long as your service stays the same. You run a credible professional business!! Thank you very much.”
Adolph Rodriguez Long Beach, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
”Thank You, thank you, thank you, thank you, thank you, thank you, I got the mic and the pre-amp, and I can't believe how clear and sharp the recordings are. THANKS!”
&
“I was very pleased with your service. I asked when my shipment was coming in and you answered promptly. I got the package in three days with a friendly message on the order sheet, and .........a nifty lil' pen. All I ordered was a pack of blank discs and I was treated like a VIP. Very cool.......”
Happy Customer (Name withheld by request.)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Phil, Thanks so much for the excellent help you gave me over the phone when I was deciding to buy the Sharp DR480H minidisc. The package arrived in two days, and the minidisc works flawlessly.”
Doug Largent Brooklyn, NY
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I wanted to take a minute to let you know that I think your company is wonderful. I placed my order with you on Saturday afternoon and received it on Monday morning! All the way from California to Philadelphia…I’ve never had such fast shipping on any product that I’ve ordered online before. Just want to say – terrific job, keep it up! I’ll definitely be ordering again.”
Katherine Prioli Philadelphia, PA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi I am responding to your request to comment on your service, which I found excellent. I received my goods today, after 3 working days - a good deal quicker than usual if ordered in the UK, as well as cheaper. I therefore cannot fault your service, and will certainly be using it again. Thank you for your prompt attention to my order. Regards”
George Duncan Newbury, Berkshire England
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi Alison, Just want to let you know I received my order. I am impressed! I ordered Thursday night and received the package Saturday. Bear in mind I am on the East Coast. Truly awesome customer service! Thanks again,”
John Petrucelli Trumbull, CT
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hiyas there :)
I just wanted to say thank you very much for everything. I was very pleasantly surprised that I you took the time to stitch up the armband for me even though you were sending it to me for free.
I really love the MD tower and even more so the armband, I used it while I was bicycling last weekend and it stayed put magnificently.
The MD Traveler Case is another great item. I was so very pleasantly surprised when I took it out of my package.
I just wanted to thank everyone at Minidisc Access for the great customer service, your generosity, your time and most of all you kindness. :)
You are a top-notch organization with a personal touch. I will definitely consider Minidisc Access my number 1 choice for all things MD (and audio), and I will recommend you to all my friends as well. :)
Thank you again!”
Jeanine Lee La Jolla, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hey MDA,
I'm more than happy to help spread the word of the great service that I got from your company. I just love my new iPod case that I purchased from you. I originally bought the Marware product, but when I got it, I wasn't what I expected. There were return issues and the product cost was $15 more than yours.
Needless to say, I found your product online, ordered it and received it 3 days later. Fast, simple and reasonably priced. I've used it for the past week while I run and I must say, so far it works great.
I was a little hesitant that it might slip down my arm or cause skipping, but nope! It has been perfect so far.
Thanks for offering a quality product at a reasonable cost.
Happy Running!”
Natalie Fullerton, CA
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hello Phil, Just wanted to say thanks for your help! I ordered the adapter soon after I read your reply. I really appreciate the quick response and your help. I will be using MiniDisc Access for all my MD needs in all my future purchases. Again, much thanks. Sincerely,”
Michael Nowakowski San Diego, CA
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“Dear Sirs, Thank you very much for sending me the replacement MD jewel boxes. This was very kind of you. There aren't many businesses these days that give customers this kind of service. I WILL tell my MD friends about you!”
Wayne Rose Lynchburg, VA
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“hey phil,
hey! thanks again! i got my order about a week ago, sorry i didnt email sooner, but things are getting a little busy here. went on a little R&R trip and when i got back on the 17th, it was here waiting for me. awesome. got everything, no complaints at all. quite the opposite actually. i am extremely pleased with my order, and with the help you provided. i will definitely do business thru you guys again. thanks again!”
SPC Chris VonAhnen Baghdad, Iraq
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“hey, i got it!. thanks for the prompt service. it looks great. i'm charging the bat. now. can't wait to use it.”
David Milligan Augusta, GA
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“I just recently ordered the Sony "Eggos", which I love. I ordered them on Thursday and received them Saturday. That is amazing. I'm not used to such great service shopping online. Thanks. “
Michael Buffalo, NY
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“Hey guys, (you too, Alison),
Wanna know what I think? Well, as the younger crowd says these days, "you guys are Way Cool"... I enjoyed your site, appreciated the low prices, and - since I just received my order today - find your service awesome (not to speak of your good humor). My wife and I are just getting into minidisk technology, and recording via CD to PC to MD. It’s a totally neat way to record/play portable music.
Thanks for the great service...oh yeah, and the free ballpoint pen :)”
Chuck Petito U.S. Air Force Oklahoma City, OK VPFTC (Very Pleased First-Time Customer)
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“I received my order and thank you for the hand written note on the invoice. It was much appreciated. The service was great with quick shipping. Thank you.”
Kevin Clark Silver Spring, MD
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“Hello, I just wanted to comment on how impressed I was with the service from this site. I rarely buy this online and online retailers like this really make me want to shop online more often. I got my item very fast and as described, thank you very much for the great service :)”
Brian Hermkens New Westminster, BC Canada
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“Dear MDA, I wanted to let you know about the astonishingly fast, accurate delivery of my minidiscs. I know I should be thanking the US Postal Service, but I believe it was the processing time, and the user-friendly service that made all the difference in the world. I received my minidiscs in 2 days after the order was placed. That's unheard of anywhere in the world.
So again thank you for the great service and quality products you sell. I will be doing more business with you in the future. Guaranteed. I am pleasantly pleased. Thank you, “
Tom Bryant Albany, NY
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“Hi Phil & i'm sorry i've forgotten your wife's name, but Hi!
Now that winter break is over and school is back in session at Eastman, i have a report from Jennifer about her wonderful gift which i bought from you:
first of all she was wowed when she opened everything up - sooooooo excited! and she says it's fantastic - the Sharp model works great - her string quartet is enjoying it immensely!!
I told her to call you if she has any questions so that she can take full advantage of all it has to offer.
Just this morning, my son's cello teacher called to ask what i'd bought for Jen in the end because her father wants to get one so you may be hearing from a Mr. Gettes of North Carolina soon - i highly recommended her calling you about your "musician's package"
all the best,“
Ilene Eagle Baltimore, MD - hey, ha ha - MD = minidisc)
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“Dear Phil and the Team, Within three days of placing my order for an organizer, it was at the post office. I have always been leery about ordering from on line companies but I now know in the future where I am getting all of my MD accessories. There are very few companies that include a hand written note, it's a thing of the past for most. The selection that you carry is also great. Where I live all I can buy are the players (Sony only) and like 3 different types of discs, so finding you was a great relief. Thanks for everything.“
Ralf Meyer Flora Vista, NM
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“Hi: Thank you for your fast service. I probably won't order often because I don't need this type of item often, but was very pleased with the mini disc cases. I had been looking for the last two years since I got my disc player but no store I went in carried any. I finally went on line to look and found your wonderful website. Thanks Again”
Suzan Harrisburg, PA
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“Thank you again for your business. I'm very please with the service. I got my order very quick with the labels that I add to my order thank you. Great customer service A+... I found a new source for minidiscs. thank you.”
Jonathan Turpin Clinton, Utah
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“MiniDisc Access - Just wanted to say thanks for the quick order processing/shipping!! In addition, it is great you have the fancy minidiscs (ordered TDK Ho) that aren't available in the stores (at least in Portland!). When I need more, I will come to your site first! Thanks for the great selection, prices and reasonable & quick shipping.”
Melinda VerMeer Wilsonville, OR
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“I just wanted to personally thank you for the excellent service you provided me. And yes, as long as you have the best mini disc players, news, information, and accessories-I am a customer for life! Thank you so much for exhibiting such professionalism.”
Norastine Riley Castro Valley, CA
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“I just wanted to say that you guys are great. I got my stuff really quick. And I love that you offer items that I can't find anywhere else. You've made the whole online shopping thing very pleasurable.”
Michael Rosado New York, NY
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“You guys did a good job, on my order. I got it in 2 days and it was right on time. Thank You.”
William Granger Anaheim, CA
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“I received my stuff yesterday and all is fine. Thanks very much for your great service!”
and
“Their service was fast, friendly, efficient and professional. The staff at MiniDisc Access really went the extra mile to get my order to me as fast as they could. From my first questions before I had even decided to buy, to questions about delivery, to follow up service just to check that everything was working out fine, the staff was a great help. I know where to go for my next MD equipment purchase. Thanks guys!”
Tom Robertson St. Albert, Alberta Canada
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“Dear Phil and Alison,
I am completely satisfied with my shopping experience and will definitely shop with you in the future.”
Ricky Brown West Roxbury, MA
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“I love how fast your service was and you have a good selection for me to choose I have order twice and know I will be ordering again real soon thanks for your service and also I love the ideal you send the tracking number.”
Anthony Morgan Waterbury, CT
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“I APPRECIATE MY ORDER IT CAME TODAY, THIS BRYCO MDP-16 CASE IS GREAT! THANKS.”
GARY JOHNSON NEWNAN, GA
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“Ciao Alison, I just received my items and I'm really happy!! Well, everything’s it's ok, no break, no problem on custom, that's what I call " A perfect shipping ". I'll surely buy something else in the future about my MD, because I consider it the best media ever made. Well, I would like to wish you (and all the crew of your company) a Happy New Year. Ciao.”
Stefano Gasperini Siena, Italy
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“MDA,
Very impressed with the fast service...even over the holidays. I was surprised to get the order only 3 days after placing the order. A great internet ordering experience. Keep up the good work.”
Mike Hulin San Antonio, TX
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“Minidisc is the best format in the world. What better company to represent it than Minidiscaccess! Outstanding service, great prices, great selection! This is my permanent site for all my minidisc needs!!! Thanks:-)!!!!!!!:-)”
Armando Herpe Miami, FL
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“Thank you Phil for shipping my 2 orders and combining my 2 orders in order to save money for the Shipping & Handling costs.
GREAT MINIDISC WEBSITE!!!
Thanks again Phil.”
Gerard Remillard Oxford, MI
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“Hello- just wanted to let you know it was great doing business with you. The order came in fast and the item is great. Thanks also for your e-mails to let me know the item was shipped. I will tell all my friends about you.
Thanks and have a Happy Holiday Season.”
Ken Loomer Brandon, FL
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“Great products and Excellent service! What more can I say?”
Bill Andrews Cleveland, OH
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“I just received the MD-Port I/O from you today. I ordered it last Thursday and I received it today (Monday). Now *that's* what I call service! The thing I ordered is just incredible. It works exactly as promised, and it will be a great tool for transferring MD recordings of my music groups (I'm a HS band director) to my computer for burning to CDs. I am very impressed with your company, and I will tell my kids about this cool invention!”
Ray Dietz East Wenatchee, WA
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“I must say that ordering from Minidisc Access has been one of the best online shopping experiences I've had. You updated me on the status of my order continually, you shipped the items when you said you would, and best of all I received them the day after you shipped them (since I live relatively close to you). Top notch customer service, keep up the good work! Thanks!”
Newton Der Redwood City, CA
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“Alison and Phil, Thx for quick reply. 1.The mini disc aluminum holders are GREAT and I'm going to order a few more when I figure out how many. 2. Phil; the neoprene belt mini disc holder is great, as well....really surprised but took a run the other day and it didn't move a lot. First time in 20 years running with 2 hands free. Will be terrific for next marathon.... Your site is a good one and I'll pass it to others. Thanks again.”
Eric Leong San Mateo
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"PHIL AND THE TEAM - JUST GOT MY ORDER. THANKS FOR THE QUICK SHIPMENT. ONCE I LEARN HOW TO USE MY NEW SONY DECK, I'LL BE BACK FOR MORE. REGARDS,"
BILL BRADLEY BRYN MAWR, PA
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“Hello, I just received my package and I am very happy with everything. That is the first time I ordered something over the net and after this experience I would do it again. Very good work, and always fast answers. I like it 2! Thanks!”
Gert Clement Tampa, FL
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“I bought a minidisc carrying case from you a while back and I was so pleased with the service. not only did it get here as soon as possible, but there was even a handwritten note inside inviting me back to site and thanking me for my business. you guys are great!”
Krystal Morris Loma Linda, CA
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“I got it! very quick. Thanks so much- I will re-order soon!”
Barry Hoffman Bellmore, NY
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“Thank you for the good service and quick delivery ... and great prices. I'll come back to buy again. Thanks.”
Claudia Kent, WA
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“I was greatly surprised and delighted when my order was delivered yesterday, (Monday 11-3). Especially since I had ordered it on Friday 10-31! No one, I have dealt with on the Web, has given me better service! I am a MD Access believer!”
Frank Harrington North Grafton, MA
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“Dear MDA, Received my order on Wednesday...only 2 days afte